"Wow, you knew where to find the account number and balance for their current loan? That is really a plus that you know that. Thanks!" B., First American Title
"You handled the Identification Certification and ID Affidavit perfectly. That is exactly what we would have told you to do. Thank you for your help." L., National Real Estate Information Services (To clarify: This closing was after hours and no one answered the phone. I had to what I thought was best and wait until morning to see if it was acceptable.)
"Yes, that is exactly what we want. Thank you for calling and checking. Most Notaries won't call to check. It is better to make the phone call and check." V., First American Title
"Laura, Everything looked great for the SBA closing. Thanks so much!" LandAmerica Commercial Division
"Thank you for being so flexible with us!" Mr. and Mrs. K., borrowers (To clarify: This couples' 14th grandchild was being born at the exact time we were scheduled for the signing. I hung out at the local Wal-Mart until the excitement was over and then performed the signing when they were ready.)
"You are a very patient person. Thanks for letting us take our time and not rushing us." borrowers
"Will you come back to do our second mortgage next week? I hope you are available." borrower
"It is great that you come to the house on a Saturday so I didn't have to take off work." borrower
