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Customer Service


customer service - 11/21/2009 10:45 AM
Most people believe that the hardest part of starting and maintaining a successful business is…
It's The Experience That Counts - 11/19/2009 10:23 AM
While we were in Dallas we thought we'd try a spot close by our hotel called "Campisi's"…
Everything you need to know about how to treat your clients can be learned via Mickey Mouse…
About a week ago I bought a new car. I have to confess I always cringe at the thought of visiting…
They say a picture paints a thousand words… Here are the beautiful flowers we received as a…
You walk into a place of business. The receptionist does not look up She is on the phone…
IT WAS A SIMPLE CASE OF CUSTOMER SERVICE or actually a lack thereof. Last week we posted about our…
Everyone understands the importance of Customer Service. Without proper customer service, you can…
L.L. Bean Gets The Picture - 10/08/2009 04:46 PM
Have you ever read the L. L. Bean Credo? Boy do they understand the meaning of service! "A…
"If I’m going to do something, I do it spectacularly or I don’t do it at all. "-Prince…
The "Fred Factor" - 09/29/2009 01:08 PM
At last weeks' sales mtg, our broker shared excerpts from a book he had recently read called "The…
Do YOU Give Good Phone? - 09/27/2009 10:11 AM
The phone, in many ways, has been replaced. Email, texting, and voice mail have become the standard…
Having a wonderful experience at a local restaurant inspired me to write a post. Within a few days…
Does the Buck Stop With You? - 09/16/2009 03:13 PM
When a problem arises do you accept responsibility?   Have you ever written an offer and end up in a…
Will your customers stay loyal without good service?   How important is service? Will they…
This is not a pipe dream… This is my business and a lot of my life… and I LOVE IT and I wouldn…
Last weekend we met some friends for dinner at one of the newer restaurants in our area. I had…
photo credit: tuppaware_001 Real estate is a relationship business that is built on trust…
Passengers Need To Fight Back - 08/26/2009 11:20 PM
Airlines already have done just about all they can to nickel and dime the flying public - just…
It is funny how situations come up that remind you of the proper way to do things. Gayle and I are…
I've blogged about the very poor customer service offered by American Airlines " Does Customer…
Ok… so I'm going to vent just a little this morning. I had to travel to Bozeman, MT for a…
What a HAPPY DAY.. another HAPPY CONDO OWNER in Delaire Landing Condo.. Bank of America put the…
This is so awesome I had to Re-Blog it! I want to give this kind of service to all of my clients!…
Is Your Customer Service This Great? The first thing I said when I got home was, "I am never…
Everything I learned about what to do and not to do in Customer Service I learned from Seinfeld…
How to Serve Humans - 06/24/2009 12:16 PM
I can't remember the details of the episode, but I'm often reminded of the title and point of an…
Just saying so isn't enough - 06/18/2009 06:41 PM
Just buying a billboard and printing a slogan doesn't make it true. This afternoon I saw a…
Where Will You Go - 06/15/2009 06:06 AM
Being a home inspector demands a certain level of commitment to "go where few men have gone before…
I had a closing today at a seller chosen title company (this was a foreclosure). There had been a…
A few more pictures of the Rose Garden. I hope everyone enjoys them. We sure enjoyed taking them!..
Roses everywhere! - 06/03/2009 02:59 PM
Tyler is known for roses. They have the rose garden and there is row after row of just perfect…
Successful People Attract Money - 05/29/2009 04:19 PM
Motivational Power Quote Successful People Attract Money "Successful people make money…
Customer service is so very important to the Real Estate industry. Without it we ruin the chances…
How much do you care? - 05/13/2009 04:43 PM
Have you ever walked into an Apple Store and spent time at the Genius Bar? If you have, you know…
Customer Service is Job #1 - 05/01/2009 03:26 PM
Stew Leonard (President of the Chain with the same name) shared with the Century 21 Family some of…
Have you tried rebooting? - 04/28/2009 02:46 PM
Don't you love it when you call someone for computer or software technical support - when you can…
Reliable real estate and CUSTOMER SERVICE information is available at your local and state…
So, we all realize that in this market we need to step it up to keep our clients happy,…
The Art of Gentle Confrontation. - 04/13/2009 01:17 PM
Learn the art of gentle confrontation It feels good to be a hero, and customer service people…
You as a consumer expect good customer service from any industry, especially when it involves one…
I spent many years in the customer service oriented business of Title Insurance. Due to the…
Do you deserve to still be in business if you provide crappy customer service? In this economy…
I took a business call at 9:30 last night.   I answered it because I wanted to.   This particular…
I got a call from my buyer on Friday. The first comment was "I bet you thought you were done with…
Our customers in real estate and business will hire us for service.. and learn to trust us…
I was met a Client for dinner yesterday evening at Pizza Nova in Hillcrest. Pizza Nova is one of…
Ok, over the past week we have had many instances where we needed to talk to customer support and I…
The Customer Is Always Right! - 03/11/2009 04:43 PM
Customer Service is… Putting the customer first! I had just moved to Gilroy and…
How is YOUR CUSTOMER SERVICE? - 03/10/2009 09:14 AM
That is a question I have come to ask of myself. Have you asked yourself lately? When driving…
Now That's Service! - 03/04/2009 10:39 PM
I have noticed lately that I seem to be getting better service at most of the places I patronize…
W hy do we exist? As one who was attracted to the real estate game to be of help to others (I love…
Do you want a client for life? - 02/24/2009 09:39 AM
I buy a bag. Nice store, elegant bags, funky designs, great colors, and… drumroll.. relatively…
There are interactions marketers have with prospects where the prospect wants something and…
A changing market - 02/14/2009 04:59 PM
As with all things, the only thing constant is change. Most of the properties being sold in the Elk…
As I sit here and think of the many BAD things I could say about a particular printing company, I…
SERVICE! SERVICE SERVICE!    Outback is a perfect example of a business that is a huge success…
Robert Swetz crashes Motorcycle at DMV in Las Vegas, Nevada CUSTOMER SERVICE I did not have…
WOW Your Customers - 02/11/2009 02:12 PM
Don't Over-Promise and Under-Deliver You've heard this before - "WOWing" customers is…
Providing Customer Service - 02/07/2009 10:21 AM
I was talking with my husband the other day about a situation he was having at his office with the…
Your clients expect information, quick follow up, an industry expert, and a good deal. Best…
So I'm sitting here watching tv and thinking of how I teach things at The eHomes Realty Network…
Today, I had to make a choice. For me, it was not that hard of a choice. For the potential customer…
People who are in retail, service, or sales pursuits owe as much or more to the public as they do…
What Are Clients? - 01/21/2009 08:24 PM
Clients are the most important part of our business. Clients are not outsiders to our business;…
Are you still driving your clients around? Why'll I was on vacation in Kauai, I was making small…
Customer service - and usually the lack of it - is a topic that is frequently discussed on this…
FMLS:3830844 5 beds 4. 5 baths 4-SIDES BRICK, CONCRETE BALCONY & WRAP PORCH. CUSTOM DESIGNED &…
24/7- Are You Serious? - 01/02/2009 11:37 AM
The post I wrote last week about family dinner time being a sacred time in which no one should be…
How was your customer service today? When holidays are near people tend to get "absend-minded",…
As the client turns... - 12/23/2008 07:05 AM
My client walks out of a closing the other day and says "These are suppose to be copies of all the…
"The Prayers of the father become the goals of the son. " ~Terry Miller I had cause for…
My first blog to the new (Customer Service ) Group! This is my first posted blog to the new..
Customer Service is very important to me and some times over looked by others. When I first…
GMAC Real Estate is congratulating Irena Popilevsky on her outstanding accomplishment of achieving…
 
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