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imortgage is a multi-state lender specializing in residential mortgages using FHA, VA, USDA and conventional methods. We also offer Jumbo, Foreign National (Canadian) and other specialized financing
The difference in a successful sale can be as simple as selecting the right Loan and the right Lender. My name is Brian West and I integrate nearly 30 years of customer service experience in my job as a licensed Senior Mortgage Planner at imortgage. My years of experience of guiding customers to achieve their dream of home ownership isn't just a job, it's a passion! Few lenders match my attention to detail, consistent flow of communication and professionalism. On-time closings, 100% loan approvals and smooth transactions don't happen by accident. One transaction and I will show you how completely different we really are!
Aside from the basics most agents would expect from a lender, I also do all I can to assist my agents in increasing their pipeline as well. I sponsor a few different marketing strategies for my agents, including online marketing to new prospects as well as past client follow up with delivery of items of value for a minimum of 5 years. My service doesn't end at the closing table
My focus is anything from that first time homebuyer (my favorite actually) to the seasoned buyer. We do FHA, VA, USDA, conventional, jumbo, investments, Canadians and rehab loans. We do purchase and refi business for primary residences, second homes and investment properties and all types of homes. Our claim to fame is that we recognize the importance of customer service, not only doing what should be expected like closing on time, but in the time we take to continuously update everyone in the transaction regularly, meet with clients face to face, attend closings and follow up with clients for the following 5 years. Underwriting is typically 24-48 hours, allowing us to assure you that imortgage won't be the reason for a delay
"Brian has consistently provided my clients with the highest level of professionalism in the industry. His knowledge, extraordinary attention to detail and guidance throughout the transaction assures my clients they're in excellent hands"
Laurie M., Managing Broker, United Broker's Group
"Brian is the Best customer service Loan Officer that you will ever find... As a REALTOR and Manager and now an owner I have never seen a loan officer that went to essentially every closing with the buyers.. it is just not heard of, most agents don't even do this. Always Honest and Dependable! You can trust your best client with Brian"
Jess G. Century 21 All Stars, Owner
"Brian was very knowledgeable, answered every question, and gave us comfort in knowing we were getting the right loan for our needs. He also always returned our phone calls"
Holly H., refinanced primary residence
"As a Real Estate Agent, I know how well you performed on my [personal] loans, especially in such a short period of time, will gladly refer you business"
Stuart G., Windermere Realty, Investment purchase closed in 20 days
"Brian was always available, responded promptly to emails, explained everything clearly, had a genuine concern for me as a customer and even went to my closing with me."
Melissa K., purchased Gilbert Home
"He was great! He was always on topf of things. He always had everything ready for us when we needed it, and he was always available to take our calls when we had questions."
Brian and Katlyn H., purchased Mesa Home
"Brian was very easy to talk to and work with and kept me appraised every step of the way. I can't think of anything that could have gone better."
Ann S., purchased Scottsdale Home
"I can't think of anything else Brian could have done. I work for a mortgage company and Brian/imortgage exceeded my expectations- hard to do for someone in the business. He kept me well updated thoughout the process on the status of my loan."
Jennifer D., purchased Phoenix Home
"Brian was very friendly, always took the time to answer our questions in detail. If he didn't know the answer, he found out and replied in a timely manner. I cannot think of anything I would have him do differently."
Richard and Cheryl N., purchased Surprise Home
"Professional, efficient, made it very convenient. I couldn't think of anything that needs improvement."
David and Janet B., refinanced primary residence
"Brian responded promptly and answered questions to the very best of his considerable great abilities. He put me at ease and kept me in the loop at all times. Not possible to have improved on his service."
Disclaimer: ActiveRain Corp. does not necessarily endorse the real estate agents, loan officers and brokers listed on this site. These real estate profiles, blogs and blog entries are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a house. ActiveRain Corp. takes no responsibility for the content in these profiles, that are written by the members of this community.