Attacked by BrokerPriceOpinion.com - STAY AWAY.

Thank you for using the Better Business Bureau's Online Complaint System.
Your complaint has been assigned case # 75184004.
Correspondence regarding this complaint will be emailed to : debbie@isellalaska.com
Please print a copy of this for your records.

Filed on : November 23 2012

Filed by :
Debbie White
Prudential Southeast Alaska Real Estate 8465 Old Dairy Road #101
Juneau AK 99801

Filed against :
Broker Price Opinion.com, Inc.
8700 Turnpike Dr Ste 300
Westminster CO 80031-4301

Complaint Description:
Contracted to do BPO in remote Alaska village that required air travel. NEVER paid now spammed 254 emails when I threatened this complaint. I was asked to do a Broker Price Opinion in Hoonah, Alaska. This requires air travel. Turned out borrower had subdivided and built second home as a rental. Sent photos to get clarification as to which property they wanted an opinion on. Waited, called again, waited. It has been almost 3 months now and I was promised payment even if the company renegged on the order. Last week I mentioned that it was time to file a complaint and perhaps blog to notify others in the industry as the their practices... Today I received 254 emails from the company with different ticket numbers addressing my "issue". Obvious retaliation. This is very frustrating when coming from a company that expects instantaneous, detailed results from it's vendors but finds paying them for their work to be such an inconvenience.

Your Desired Resolution:
A week ago, a month ago, 2 months ago... I would have been happy with the $700 as contracted but now have so much time involved, I feel I am entitled to considerably more. Attempting to crash my email system by sending hundreds of emails in a short window is completely unacceptable behavior. The retaliation of a cyber attack should not go unpunished.

This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.