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customer care: Sales Training - Does Your Office Need Sales Training? - 06/29/08 06:08 PM
Sales Training
Whether your office is in a funk because of the state of the Real Estate market or is humming along at a tremendous clip and selling hundreds of properties per month, now migh tbe the time to brush up on your sales training and customer care skills.
The Perception of a Difference sales training method can inspire your team to grow sales to record levels and beyond. The sales training program is based on the principlal of first impressions and seeks to cultivate an atmosphere wherein each contact with a customer becomes an opportunity to solidify the relationships that … (5 comments)

customer care: Quotes To Live By and Customer Care - 06/29/08 05:30 PM
Quotes To Live By & Customer Care A friend who is a Sales, Business Development and Marketing Evangelist, recently pointed me to the “Quotes To Live By” page on his blog. I was expecting these famous quotes to be sales and marketing related. I was pleasantly surprised that mostly they were related to customer care.
As an example, this quotation from Sam Walton:
“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”
- Sam Walton
 Quotes To Live By
Another friend has written … (4 comments)

 

Bill Austin

Scottsdale, AZ

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