Real estate blog entries tagged with apology by The Likeability Guy |Bob Sommers (Sommers Communication)

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Home : Blogs : The Likeability Guy |Bob Sommers : The Likeability Guy Blog : Tag "apology"

apology: The Anatomy of an Apology - 06/15/09 01:59 AM

"Everyone makes mistakes, but it's how you handle yourself after you've make the mistake that will give you the reputation for being a mouse or a man." The Likeability Guy | Bob Sommers
It Was A Busy Time Years ago I was responsible for running the largest customer service training company in the country, Sommers Communication, Inc. We were presenting thousands of workshops every year throughout the country and in order to keep up with demand, I had to quickly interview, hire and train dozens of professional speakers.
Our workshops were extremely successful, thanks to the quality of our speakers … (4 comments)

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The Likeability Guy |Bob Sommers

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