When I come across the these articles or when I meet the actual people in person I typically always respond as polite and professional as possible properly educating them with the particulars to our industry and the laws that govern us, but also to let them know that attacking an industry as a whole, versus those at fault, is cowardly, unprofessional, and in just about every case, hypocritical.
When a mortgage broker breaks the law that doesn't mean all mortgage brokers are "scammers", the same with Realtors, the same with credit reporting agencies, and the same with credit repair companies.
Most of the time, to my preference, we can come to an accord or at least "agree to disagree", but if it the person is just too stubborn, under-educated, or misled I tend to let it go just for time management purposes ... never argue with an idiot because people watching can't tell who is who.
So to those out there who have questions, concerns, statements, or just need clarification on something you believe to be true please contact me at the National Association of Credit Services Organizations.
To credit repair companies, owners and staff alike, I ask that when someone is attacking our industry as a whole that you respond in a professional yet correct and confident manner showing them exactly who we are and what we are about.
We are a group of honorable, hard-working, and compliant companies working to remove inaccurate and unverifiable items from consumers' credit reports to help their credit picture and attain their financial dreams.
The ONLY system designed by a credit repair company FOR credit Repair companies!
"I cannot say enough good things about the online system. It's very user friendly and HTDI is constantly improving it by adding new tools and features. My Mortgage Brokers LOVE being able to login and track their referred Clients' results. This has allowed me to build strong relationships that will continue to send me streams of business for years to come. I especially like how my Clients get automatic courtesy emails, updating them on results or reminding them to send in results if too much time has past. My business practically runs itself so I can focus my time and energy on marketing, which is what I should be doing. Thank you HTDI!"
Please contact me directly to schedule a live demo. We also offer the most advanced, compliant, and effective dispute outsourcing with one of the highest fix/delete ratios. www.startacso.com
I look forward to hearing from you,
Brian C. Aber Charter Board Member - National Association of Credit Services Organizations Senior Account Executive - HTDI Financial 877-877-4834 x704 e-mail
The ONLY system designed by a credit repair company FOR credit Repair companies!
"I cannot say enough good things about the online system. It's very user friendly and HTDI is constantly improving it by adding new tools and features. My Mortgage Brokers LOVE being able to login and track their referred Clients' results. This has allowed me to build strong relationships that will continue to send me streams of business for years to come. I especially like how my Clients get automatic courtesy emails, updating them on results or reminding them to send in results if too much time has past. My business practically runs itself so I can focus my time and energy on marketing, which is what I should be doing. Thank you HTDI!"
Please contact me directly to schedule a live demo. We also offer the most advanced, compliant, and effective dispute outsourcing with one of the highest fix/delete ratios. www.startacso.com
I look forward to hearing from you,
Brian C. Aber Charter Board Member - National Association of Credit Services Organizations Senior Account Executive - HTDI Financial 877-877-4834 x704 e-mail
The ONLY system designed by a credit repair company FOR credit Repair companies!
"I cannot say enough good things about the online system. It's very user friendly and HTDI is constantly improving it by adding new tools and features. My Mortgage Brokers LOVE being able to login and track their referred Clients' results. This has allowed me to build strong relationships that will continue to send me streams of business for years to come. I especially like how my Clients get automatic courtesy emails, updating them on results or reminding them to send in results if too much time has past. My business practically runs itself so I can focus my time and energy on marketing, which is what I should be doing. Thank you HTDI!"
Please contact me directly to schedule a live demo. We also offer the most advanced, compliant, and effective dispute outsourcing with one of the highest fix/delete ratios. www.startacso.com
I look forward to hearing from you,
Brian C. Aber Charter Board Member - National Association of Credit Services Organizations Senior Account Executive - HTDI Financial 877-877-4834 x704 e-mail
Revolutionary Products and Information Specifically Targeted to Assist New and Existing Credit Repair Companies Launch Their Businesses to the Next Level
Our last Credit Boot Camp in Tampa, FL in June resulted in over 160 attendees. This was the first ever national 3-day LIVE training event where experts like Dominic Campasano, Edward Jamison and Mike Citron taught credit repair, marketing, business development, compliance and more!
Industry Professionals said:
I have learned more about credit and credit repair than any other event I have ever been to... I am brining more people next year!
I have been in the business for 8 years but I feel like rookie because there are so many things I did not know about, so many inside tactics and techniques I have learned!
Please contact us about admissions. Thank you for continuing to make the credit industry a viable and legitimate industry.
Brian C. Aber Senior Account Executive - HTDI Financial Charter Board Member - National Association of Credit Services Organizations 877-877-4834 x704 brian@htdifinancial.com
We would love to see you at the next one! Please visit http://bootcamp.csoprogram.com for dozens of testimonials, hundreds of pictures and a list of speakers from the last event.
Revolutionary Products and Information Specifically Targeted to Assist New and Existing Credit Repair Companies Launch Their Businesses to the Next Level
Our last Credit Boot Camp in Tampa, FL in June resulted in over 160 attendees. This was the first ever national 3-day LIVE training event where experts like Dominic Campasano, Edward Jamison and Mike Citron taught credit repair, marketing, business development, compliance and more!
Industry Professionals said:
I have learned more about credit and credit repair than any other event I have ever been to... I am brining more people next year!
I have been in the business for 8 years but I feel like rookie because there are so many things I did not know about, so many inside tactics and techniques I have learned!
Please contact us about admissions. Thank you for continuing to make the credit industry a viable and legitimate industry.
What's Included?
Your ticket will grant you a pass to all sessions of the conference. You will the benefit of all the great speakers we've recruited and their interesting topics and great discussions. Not to mention the great audience you'll have the opportunity to connect with.
Here is a list of what else you will receive:
Great connections with other professionals
Two coffee / tea breaks a day
Tons of free gifts and bonuses
A whole bunch of freebies from our sponsors
PLUS AN EXTRA ADDED BONUS: Register Now and Save $500
Brian C. Aber Senior Account Executive - HTDI Financial Charter Board Member - National Association of Credit Services Organizations 877-877-4834 x704 brian@htdifinancial.com
We would love to see you at the next one! Please visit http://www.csobootcamp.com for dozens of testimonials, hundreds of pictures and a list of speakers from the last event.
Hello, I work in the lending industry and I have a client that missed two consecutive payments Feb/March of this year. It was a total error due to my client being on chemotherapy medication and it has been explained to the lender but they don’t seem to want to take off the lates. How can they get these two lates removed? They were 1-3 days late each month to get the 2×30. Help..
Lou
———
While I would certainly have sympathy and understanding for your client, the original creditor sees it in a more technical and cold manner, as will the credit bureaus. Anything legitimate and verifiable cannot be removed from the credit report by anyone so this would come down to them finding a little bit of “heart and soul” and removing the lates.
You could either dispute the account or hire a professional credit repair service to do so for them, BUT as they are assumedly legitimate and very recent the chances of deletion are minimal. Hopefully they do not meet the criteria required by the Fair Credit Reporting Act for them to be continuously reported and would therefore, by law, need to be deleted.
Brian C. Aber 877-877-4834 x704 brian @ htdifinancial.com
Client support could easily be distinguished as the most important part of maintaining a respectful and affluent business. I believe it is even more so with credit repair clientele. This is because we have the rare "privilege" of being in an industry where even if we do an above average job the client may still express a feeling of dissatisfaction.
While we can't blame ourselves in all cases as we do deal with high risk clientele, we still can't ignore the ability to subdue these occurrences by providing methodical affability which translates to outstanding client support. This does not mean to coddle the client and cater to their every whim, but to make sure that at the end of the call you did everything you could, within the parameters of your job description.
Browsing through all this information shouldn't take more than ten seconds and then you should be able to generally size up how the call will go. The next step is just as important as the first ... LISTEN!!!! We are all busy, we all have quotas to meet, stories to tell, and money to make ... but it's all for nothing if we aren't listening to our clients.
Having the ability to comprehend a clients request and to achieve the desired end results within a reasonable amount of time is crucial to a proper client support call.
Do not answer questions if you are not sure what the answer is and DO NOT take them of a tour of your imagination. Be polite, efficient, and expedient so you can document the call (a detailed summary of the conversation and proper links and information requested) and move on to your next sales call.
If they are combative or will not allow you to answer their questions state in a nice tone that as you feel the discussion has no conclusion in sight you will need to terminate the call until the conversation can be resumed in an amicable manner. Use this as a last resort and only if you truly believe there is no handling the matter without additional aggravation or abuse from the client.
Brian C. Aber Charter Board Member - National Association of Credit Services Organizations Senior Account Executive - HTDI Financial 877-877-4834 x704
The Future of The Credit Repair Industry (... it's up to us)
by: Brian C. Aber - Senior Account Executive - HTDI Financial
With new governmental policy coming into place the credit repair industry should most likely see a surge in retail activity. While you will want to focus on your success and influence this event into prosperous times, please make sure that remaining a strong level of ethical and legal compliance remains your focal point.
As we all know our industry has previously come under attack and in some cases well deserved. Those who are in currently in the mortgage industry can certainly see what it is like to be stained by those with unscrupulous motives. Make sure all those who are handling the clients before, during, and after their enrollment are trained fully in abiding within the parameters of the law and not putting any clients into a place of financial hardship or doubt their commitment to their credit repair process.
This is the time for us to shine tremendously and help those in need of a better credit history and show how we are honorable and legitimate organizations dedicated to assisting clients with a poor credit history and assist in achieving their goal of home ownership. Mind you that all clients should go through AT LEAST a basic risk assessment to see if the service can benefit them.
Make sure the client has at least six months since the date of last activity, they can afford their bills, and they can afford your services. If they meet these three requirements then they should be a great candidate for the credit repair process. Not only will this in assist in ensuring your compliance but should also significantly increase your fix/delete ratio.
You will want to prepare your clients BEFORE they enroll for the possibility of extended enrollment. This can be achieved by properly explaining the multiple aggressive tactics it will most likely take to go around the stall tactics and seemingly endless defense strategy of attrition and delay the credit bureaus utilize.
When advising your clients on how the service works make sure not to over-exaggerate the expectations an average client will typically come to see. Under promising and over delivering will almost always make certain a client is satisfied, which in turn means more referrals, which means more profit. View your company as it should be ... as a steadily increasing and self feeding entity with limitless potential.
I have high hopes and an unwavering confidence that we will be able to not only achieve profitable enterprises, but also to bring our industry into a better light and endorsed openly by those in the loan origination industry, the mainstream media, and hopefully soon, the US Government. Stay motivated, compliant, and hungry and there is no doubt we will achieve happiness and success!
Brian C. Aber - Brian joined the joined the team at HTDI Financial in 2006. Through hard work, determination, a can do attitude and a true desire for the betterment of the industry, Brian has risen to the position of Senior Account Executive; a position which demands excellence. Brian also sits on the esteemed Board of Advisors for NACSO, National Association of Credit Services Organizations. http://nacso.org
Brian is a published author on the subject of credit repair and is a contributing and senior member of several real estate networking groups. His articles can be found in many sources, some of which is the Scotsman Guide and the "do it yourself" consumer site, BrokenCredit.com.
In the wake of the credit market meltdown, the need for higher credit scores to meet the new conditions of the market is painfully obvious. The days of 100% financing have long past and every day you hear of lenders making the conditions for loan approval tighter and tighter. Due to these increased restrictions more and more potential clients are being referred to and placed aside as "dead" leads. The astute loan originator should be looking to build a pipeline of future prospects and assist them with their credit picture for a better chance at a future loan approval.
Think about it for a moment: How many people have you turned away recently because of derogatory trade lines? Instead of tossing aside these seemingly "dead" leads, assist them with their credit. Instruct them to work on it after doing the proper research, or hire a reputable credit repair company that has a high level of functionality and producing proven and effective results.
If you wish to help them yourselves or request them to do repair on their own credit refer them to free sites with a ton of information that can assist them with the dispute process. BrokenCredit.com is one of the leading "do-it-yourself" credit repair website s and has been providing free information about all subjects having to do with credit. BrokenCredit.com has over 1,200 articles that have been written about different credit-related subjects including: credit reports, credit scores, debt settlement, mortgage loans, loan modifications, short sales, avoiding foreclosure, etc...
If you decide to utilize a credit repair company then do your homework first. They should obviously be able to provide you with recent effective results, which some post directly on their website. The company should also offer the ability for you to enroll as a "broker" or "affiliate" of theirs and give you a username, password, and a backoffice to track the client's progress. Many loan originators appreciate an automatic e -mail update to keep them posted on whether or not the client is ready for prime financing.
You will want to make sure the company you choose is charging the clients within the guidelines of the law. Charging a total upfront fee is a violation of the Credit Repair Organizations Act (CROA) and some have disguised this violation with "membership "or "consultation" fees. Unless they are exempt from the CROA then payments with an initial setup and a non-obligatory monthly fee billed in arrears is the preferred form of payment. Some helpful tools in researching potential credit repair referral programs is by seeing if they are members the National Association of Credit Services Organizations (www.nacso.org).
The National Association of Credit Services Organizations (NACSO) is the resource to turn to for objective, unbiased information on credit repair companies. If the company you are contemplating working with has the NACSO "Standards of Excellence" seal the n they have passed a meticulous application for their enrollment process. Requiring the company to meet these high levels of standards assists the prevention of fraudulent activity throughout the credit services industry. You will be able to identity a member by the logo appearing on the company's homepage.
Another point to touch on is how they will be accepting clients into their program. Some credit repair companies will take on any client at any time, no matter how recent their derogatory items are and how tough their financial situation is. A reputable and honest credit repair company will not take on a client without first making sure they have derogatory items with at least six months since the "date of last activity", they can afford their current expenses, and they can afford the services of the credit repair company. If they don't meet these three minimum requirements then they are not viable candidates for credit repair and should wait until they are financially stable to take on the commitment.
A successful credit repair company is an effective credit repair company so having proven results is absolutely mandatory. What it all comes down to is whether or not the negative items on the credit report are meeting the requirements that are outlined by the law, the Fair Credit Reporting Act (FCRA). If they aren't or they're not verified within a reasonable amount of time, by law, they have to be deleted.
Whether you decide to handle it yourself with the client, or outsource the work to your affiliated credit repair company, make sure that the proper research has been done and the client's best interest is the main focus. The market will have to change eventually and those who have the highest level of patience and perseverance will find themselves happy and successful!
Disclaimer: ActiveRain Corp. does not necessarily endorse the real estate agents, loan officers and brokers listed on this site. These real estate profiles, blogs and blog entries are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a house. ActiveRain Corp. takes no responsibility for the content in these profiles, that are written by the members of this community.
I have learned more about credit and credit repair than any other event I have ever been to... I am brining more people next year! 
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