Kristin D. Smith's (callkdsmith) Blog

What do you look for in customer service?  Is it a smiling face, going the extra mile, bringing a cup of coffee?  I'll tell you what I like.  I'm sitting at the Power Kia Customer Lounge in Salem, OR.  As the proud owner of a pre-used Kia Optima, let me tell you, these people know customer servic...