What has happened to customer service in this country? Big corporations need to learn the definition of this again. According to Wikipedia...Customer Service is the provision of service to customers before, during and after a purchase.

Here I sit on vacation in Key West with a brand new Kodak PlaySport camera (waterproof). Used it yesterday briefly in about 1 foot of water when the camera failed to keep its battery charge. When I returned to my hotel room and put it on the charger, nothing happened. The camera is a dud! Apparently water found its way into the battery compartment and shorted it.

I just finished a phone call with Kodak...I'm ready to pull my hair out. Their customer service people do not seem to understand that when someone is on vacation with a brand new camera that craps out, they want a new one immediately...not too much ask, I think. Instead, they offered to send me a return label to send in my defective camera and then they would have it repaired or send me a new one in 7-10 business days! Are they kidding me? My offer to them was they overnight a new camera to me with a return label to send in the defective camera. Their response...I'm sorry for your incovenience and we can't ship anything out until we receive your camera first.

I informed the representative that the words "I'm sorry" and "can't" should not be language that customer service representatives use. The first representative got his supervisor on the phone, as I asked. The supervisor chose not to put his superior on the phone and suggested that I write a formal complaint to Kodak. I responded with "I certainly will" and I will also be sending in the defective camera along with a bill for reimbursement due to me now needing to purchase a new camera for my vacation.

We are in a service industry and should never use the words "I'm sorry" or "can't". We are constantly looking for solutions to the many issues that pop up in our daily real estate lives and seem to obtain those solutions. It seems that major corporations such as Kodak have forgotten how to take care of its many customers. This is one customer now that will no longer support Kodak and I informed them of that.

It's time that everyone running a business got back to the good old days of true customer service. As JC Penny stated...Live By The Golden Rule.

This wonderful starter home will be open today for your viewing. Conveniently located to I-275.

Cris Burlew | Beach & Luxury Realty, Inc | (727) 641-9015 1438 38th Ave N, St Petersburg, FL St. Petersburg Foreclosure has convenient location. 2BR/1BA Single Family House   offered at $80,000 Year Built 1956 Sq Footage 1,360 Bedrooms 2 Bathrooms 1 full, 0 partial Floors Unspecified Parking 1 Car garage Lot Size 4,888 sqft HOA/Maint $0 per month DESCRIPTION Great 2 bedroom home with 1 car garage & alley access in convenient St. Pete location. Close to I-275, shopping, restaurants and 15 minutes to the beaches. Property recently had wood floors refinished and interior touch up paint. Property being sold As-Is w/Right To Inspect and was acquired thru foreclosure.   see additional photos below
PROPERTY FEATURES - Central A/C - Central heat - Hardwood floor - Tile floor - Laundry area - inside - Balcony, Deck, or Patio - Yard
ADDITIONAL PHOTOS 1438 38th Ave N Living Room Living Room Kitchen Dining Area Bedroom 1 Bedroom 2 Garage Alley
Contact info: Cris Burlew Beach & Luxury Realty, Inc (727) 641-9015 For sale by agent/broker

Equal Opportunity Housing

Posted: Sep 10, 2011, 1:46pm PDT

Large fenced yard is a perfect complement to this home. Foreclosure is owned by a Credit Union.

Cris Burlew | Beach & Luxury Realty, Inc | (727) 641-9015 2438 Chancery Ct, Holiday, FL Foreclosure in Holiday! 2BR/2BA Single Family House offered at $35,000 Year Built 1964 Sq Footage 1,050 Bedrooms 2 Bathrooms 2 full, 0 partial Floors 1 Parking 1 Car garage Lot Size 5,663 sqft HOA/Maint $0 per month DESCRIPTION Wonderful, large fenced back yard is great for kids or pets. The home features 2 bedrooms/2 bathrooms, separate living room and family room, plus a bonus room overlooking the rear yard. Covered front and rear patios. Property acquired thru foreclosure, NO Seller's Property Disclosure. Property being sold As-Is with Right To Inspect. see additional photos below PROPERTY FEATURES - Central A/C - Central heat - Family room - Living room - Office/Den - Refrigerator - Stove/Oven - Laundry area - garage - Yard ADDITIONAL PHOTOS 2438 Chancery Dr Living Room Living Room Breakfast to Family Room Kitchen Kitchen Bonus Room Fenced Yard Fenced Yard Fenced Yard Contact info: Cris Burlew Beach & Luxury Realty, Inc (727) 641-9015 For sale by agent/broker Equal Opportunity Housing Posted: Jul 19, 2011, 12:12pm PDT

Great 2 bed/ 1 bath starter home with pool! Convenient location to shopping, restaurants and beaches.

OPEN HOUSE, Sun 7/17 1PM - 4PM...Mike Hitchens, Beach & Luxury Realty, Inc. 727-688-8314.

Cris Burlew | Beach & Luxury Realty, Inc | (727) 641-9015 8069 25th Ave N, St. Petersburg, FL Jungle Terrace Pool Home - Foreclosure 2BR/1BA Single Family House offered at $102,900 Year Built 1956 Sq Footage 990 Bedrooms 2 Bathrooms 1 full, 0 partial Floors Unspecified Parking 1 Covered spaces Lot Size 6,747 sqft HOA/Maint $0 per month DESCRIPTION Great starter home or investment property with pool and plenty of back yard space. Property acquired thru foreclosure and being sold "As-Is" with Right To Inspect. see additional photos below PROPERTY FEATURES - Central A/C - Central heat - Living room - Bonus/Rec room - Laundry area - inside - Balcony, Deck, or Patio - Yard - Swimming pool   ADDITIONAL PHOTOS 8069 25th Ave N Living Room Living Room to Kitchen Bonus Room Pool Contact info: Cris Burlew Beach & Luxury Realty, Inc (727) 641-9015 For sale by agent/broker Equal Opportunity Housing Posted: Jul 17, 2011, 7:17am PDT

Wonderful Intracoastal waterview from your living and dining rooms as well as your pool area.

15533 Redington Dr REDINGTON BEACH, FL Waterfront beach cottage on Intracoastal. 2BR/2BA Single Family House $489,000 Year Built 1941 Sq Footage 2,075 Bedrooms 2 Bathrooms 2 full, 0 partial Floors Unspecified Parking None Lot Size 8,468 sqft HOA/Maint $0 per month Description Wonderful waterfront beach retreat at a great price! Large living room and dining room overlook the pool and Intracoastal waterway. Separate family room has fireplace for those Florida winter nights. The kitchen overlooks the family room, dining room and allows a view of the water. Relax in your waterfront pool or sit out on the pool deck. The dock features 2 boat lifts (one is 10K LB) the other is a jet ski lift, plus davits. Listing price may not be sufficient to cover all encumbrances, closing costs, or other seller charges and sale of Property at full listing price may be conditioned upon approval of third parties. Property Features Central A/C Central heat Fireplace Tile floor Family room Living room Dining room Laundry area - inside Balcony, Deck, or Patio Swimming pool     Additional Photos 15533 Redington Dr Living Room Dining Room Family Room Pool View Contact Info Cris Burlew Beach & Luxury Realty, Inc (727) 641-9015 For sale by agent/broker Equal Opportunity Housing

Easy & convenient Pinellas Park location...close to Park Blvd to bring you east to I-275 or west to the beaches. Large fenced backyard is great for kids and pets.

Cris Burlew | Beach & Luxury Realty, Inc | (727) 641-9015 8995 56th Way, Pinellas Park, FL Pinellas Park corner lot home with large fenced back yard. Sold as a Short Sale. 2BR/1BA Single Family House offered at $90,000 Year Built 1962 Sq Footage 1,032 Bedrooms 2 Bathrooms 1 full, 0 partial Floors Unspecified Parking None Lot Size 7,997 sqft HOA/Maint $0 per month DESCRIPTION Well maintained 2 bedroom home with separate family room; enclosed laundry room and large, fenced backyard. Close to schools, and minutes to Park Blvd to take you east or west. Property being sold As-Is with Right To Inspect. Listing price may not be sufficient to cover all encumbrances, closing costs, or other seller charges and sale of Property at full listing price may be conditioned upon approval of third parties. see additional photos below PROPERTY FEATURES - Central A/C - Central heat - Family room - Living room - Breakfast nook - Laundry area - inside - Yard     ADDITIONAL PHOTOS 8995 56th Way Living Room Living Room/Dining Room Kitchen Back Yard Back Yard Contact info: Cris Burlew Beach & Luxury Realty, Inc (727) 641-9015 For sale by agent/broker Equal Opportunity Housing Posted: Sep 25, 2010, 12:11pm PDT

Walking distance to beach, this property has new master bath, new carpet in 2 bedrooms and has been recently painted inside. If you like entertaining, this home is for you with pool & spill-over spa, brick paved pool deck & patio and wonderful outdoor BBQ.

Cris Burlew | Beach & Luxury Realty, Inc | (727) 641-9015 717 Pruitt Dr, Madeira Beach, FL Bay Point Estates Pool Home...walking distance to beach. 3BR/2BA Single Family House   offered at $182,500 Year Built 1953 Sq Footage 1,421 Bedrooms 3 Bathrooms 2 full, 0 partial Floors Unspecified Parking 1 Covered spaces Lot Size 5,397 sqft HOA/Maint $0 per month DESCRIPTION Wonderful beach home is great for entertaining. Great room plan has French Doors that lead to your brick paved covered patio with pool and spill over spa, and outdoor kitchen for those who enjoy grilling. Tile floors in the main areas for easy cleaning, a fireplace in the living room, new carpet in 2 of the bedrooms and Travertine tile in the master bedroom. The master bath was just completed (Sept 2010) with pedestal sinks, new toilet, shower stall, new tile flooring and new fixtures. Property sold As-Is w/Right To Inspect.   see additional photos below PROPERTY FEATURES - Central A/C - Central heat - Fireplace - High/Vaulted ceiling - Tile floor - Living room - Dishwasher - Refrigerator - Stove/Oven - Microwave - Stainless steel appliances - Laundry area - inside - Balcony, Deck, or Patio - Swimming pool   ADDITIONAL PHOTOS 717 Pruitt Dr Great Room Great Room/Kitchen Kitchen Pool Pool/Patio Contact info: Cris Burlew Beach & Luxury Realty, Inc (727) 641-9015 For sale by agent/broker Equal Opportunity Housing Posted: Oct 23, 2010, 1:18pm PDT

East Lake Woodlands, golf course frontage pool home!

Cris Burlew | Beach & Luxury Realty, Inc | (727) 641-9015 430 Forest Park Rd, Oldsmar, FL East Lake Woodlands golf course frontage pool home... 4BR/3BA Single Family House   offered at $324,900 Year Built 1985 Sq Footage 2,840 Bedrooms 4 Bathrooms 3 full, 0 partial Floors 1 Parking 2 Car garage Lot Size 10,000 sqft HOA/Maint $900 per month DESCRIPTION Open the French Door entry and you'll be greeted by the view of your swimming pool overlooking one of the tees of the South Course of East Lake Woodlands Country Club. As you come home, you are greeted by one of the greens across the street from the front of your home. The interior space is laid out with the master bedroom, master bath & den/study on one side of the home and the remaining 3 bedrooms and 2 baths on the other. The great room features hardwood floors, cathedral wood ceiling with ceiling fans, a fireplace and a stacking sliding glass door that opens to the covered lanai and bird caged pool. The kitchen features custom cabinets, granite counters, stainless appliances, hardwood floors and a built in cabinet/counter at the pass-thru to the pool area. Off the kitchen overlooking the pool and the tee is your breakfast nook. The formal dining room is to the front of the home convenient to the kitchen as well. This property was acquired thru foreclosure and is being sold "As-Is".   see additional photos below PROPERTY FEATURES - Central A/C - Central heat - Fireplace - High/Vaulted ceiling - Walk-in closet - Hardwood floor - Tile floor - Office/Den - Dining room - Breakfast nook - Refrigerator - Stove/Oven - Microwave - Granite countertop - Stainless steel appliances - Laundry area - inside - Balcony, Deck, or Patio - Swimming pool - Jacuzzi/Whirlpool     COMMUNITY FEATURES - Tennis court(s) - Golf course     ADDITIONAL PHOTOS 430 Forest Park Rd Entry View Great Room Kitchen Pool Golf Course View Contact info: Cris Burlew Beach & Luxury Realty, Inc (727) 641-9015 For sale by agent/broker Equal Opportunity Housing Posted: Jul 23, 2010, 7:49pm PDT

Jungle Terrace Pool Home is close to shopping and about a 5-10 minute drive to the beach.

Cris Burlew | Beach & Luxury Realty, Inc | (727) 641-9015 8069 25th Ave N, St. Petersburg, FL Jungle Terrace Pool Home - Foreclosure 2BR/1BA Single Family House   offered at $125,000 Year Built 1956 Sq Footage 990 Bedrooms 2 Bathrooms 1 full, 0 partial Floors Unspecified Parking 1 Covered spaces Lot Size 6,747 sqft HOA/Maint $0 per month DESCRIPTION Great starter home or investment property with pool and plenty of back yard space. Property acquired thru foreclosure and being sold "As-Is" with Right To Inspect.   see additional photos below PROPERTY FEATURES - Central A/C - Central heat - Living room - Bonus/Rec room - Laundry area - inside - Balcony, Deck, or Patio - Yard - Swimming pool   ADDITIONAL PHOTOS 8069 25th Ave N Living Room Living Room to Kitchen Bonus Room Pool   Contact info: Cris Burlew Beach & Luxury Realty, Inc (727) 641-9015 For sale by agent/broker Equal Opportunity Housing Posted: Jul 19, 2010, 6:25pm PDT

UNDER CONTRACT IN 1 DAY!

Cris Burlew | Beach & Luxury Realty, Inc | (727) 641-9015 3448 19th St N - UNDER CONTRACT 1 DAY!, St. Petersburg, FL North St. Pete pool home - foreclosure 2BR/1BA Single Family House   offered at $39,900 Year Built 1947 Sq Footage 1,160 Bedrooms 2 Bathrooms 1 full, 0 partial Floors Unspecified Parking None Lot Size 6,599 sqft HOA/Maint $0 per month DESCRIPTION INVESTOR SPECIAL, needs TLC. Will make a great investment property. Property was acquired thru foreclosure and is being sold "As-Is, Where-Is".   see additional photos below PROPERTY FEATURES - Central A/C - Central heat - Hardwood floor - Tile floor - Family room - Living room - Dining room - Laundry area - inside - Yard - Swimming pool     ADDITIONAL PHOTOS 3448 19th St N Living Room Dining Room Front Patio Pool   Contact info: Cris Burlew Beach & Luxury Realty, Inc (727) 641-9015 For sale by agent/broker Equal Opportunity Housing Posted: Jul 19, 2010, 6:34pm PDT