Colleen 's Blog

As a mortgage professional I believe the most serious transactions I deal with are owner occupied purchase transactions.  Not that every deal isn't important, and serious, but these transactions, in particular need to be handled with care.  I do everything I can to prioritize these transactions, ...

When you were a child I'm sure your mother said to you all the time "Don't count your chickens before they hatch".  I bet you never thought she was teaching you about business at the time! It seems like in this industry no one can help "counting their chickens".  All the time I hear realtors and ...

Watching an 8 month old all day is better than going to any seminar to motivate you to be a better salesperson.  Here's what I've learned from watching my son play and learn: 1. learning things takes time 2. figure things out one step at a time, don't try to do it all at once, take each part one ...

Yesterday there was a post on here by the user maitski about excuses realtors make to avoid being the best they can be.  It had a list of "if only's" and it reminded me of a sermon I heard in church about "the myth of all set".  The myth of all set goes like this (and I am making this up as I go ...

During the course of processing a mortgage I typically end up communicating quite a bit with the borrowers.  Frequently I find myself in the position of walking on that ever important line with the borrower between professional and friend.  I am kind to borrowers, I try to take the time with them...

I know some of these are rediculous, but in all seriousness I have received loan applications where this information was not completed.  Why?  The loan originators tells me the borrower "wasn't sure".  Of course this is funny, the saddest part is the loan officers actually forwarded me the apps w...

Today I spoke to two different borrowers who presented me with the most insane frustrating scenarios.  I had to share, because in a way I suppose its humorous. Conversation #1: Me: we are going to need to present your loan with a letter of explanation to the lender for the late payments on your m...

When I process loans for you I speak with your clients all the time, sometimes daily.  The number one complaint your clients have is that they can never track you down, and they feel like they have to track you down in order to talk to you.  This amazes me!  I would think in this market, that you...