VP Dolan's Blog

How to Run an HOA Board Meeting

VP Dolan (Riverside Property Management, Inc.) — Thu, 24 Feb 2011 21:27:58 -0800

The Secret to Good Board Meetings.

Board meetings should be productive, efficient meetings where the board conducts business. Are your board meetings productive and efficient? Does the board meet to conduct business or socialize? Are you getting the most out of your meetings?

Consider doing a few of these things:

Prepare a Realistic Agenda. Five page agendas with 50 objectives set out may be impressive but they are unrealistic and counter-productive. You need to set a list of priorities for each meeting and focus on those issues. If you have 50 issues you want to address, spread them out over the course of the year. You will be more efficient and see better results if you are able to manage your agenda.

Set an end time to your meetings. Meetings should last no more than an hour. Start the meeting when it is scheduled to begin and get straight to business. If you collectively have the focus to get done in an hour you’ll be amazed with how much you can accomplish. If you have no time limit, the meeting will typically drag on and a lot of time will be wasted. When time is wasted at a meeting then people are less likely to volunteer because they feel their time is wasted. One hour meetings have a major impact on volunteers. Associations that hold focused, one hour meetings have more people volunteer. It’s also important to note that those volunteers stay active the in the community for much longer. Length of your board meetings may seem like a trivial matter, but it really does have a large impact on how the volunteers of the association view the organization and, in turn, how they view their role.

Be familiar with the Covenants and Bylaws. Key elements with which board members should familiarize themselves are the association’s governing documents that define the board’s authority. If you have a management company, they should provide guidance on your role as a board member, your fiduciary responsibility, specific board responsibilities from decision-making to administrative tasks, and how to conduct and participate in board meetings. Other vital information will include how to avoid personal liability, professional conduct at meetings, parliamentary procedures, the operating and reserve budgets, federal, state and local laws that impact your community, and appropriate insurance coverage.

Come prepared. Be familiar with the issues that will be addressed at the meeting. If you have questions, ask them prior to the meeting so that your manager (if professionally managed) can have ample time to find the answers. This will help the meeting be more effective and brief. There is nothing more frustrating to those attending the meeting than for fellow board members to come unprepared and want to discuss issues at great length.

Make the meeting a time for action. Next, hold action oriented HOA board meetings. Don’t just discuss issues, make decisions. Every item up for discussion should end in a vote to move forward in some way or table the issue with a clear understanding of why the item is being tabled and when it will be revisited. When taking action on an item make sure it is clear who will be responsible for getting that task completed. Ambiguity cripples a board.

Don’t be confrontational. Board members should recognize they are part of a team and not take a confrontational position with fellow board members or their management company. No one should have to work or conduct business in a hostile environment. Realize that at times you will not always agree, but take the position that even disagreement can bring compromise and consensus. Be concise with your opinion and thoughts and then be sure to listen to others. Always be respectful of your fellow board members and staff, as well as the homeowners. The tone of the board can set the tone of the community. So, if you want to have a healthy, vibrant and successful community, you should reflect that image as a board member.

Treat your Community Manager with Respect. Your community manager is your agent, not your employee. They act on behalf of the board and facilitate the decisions of the board. Remember that they are professionals and should be treated as such. It can be detrimental to a board and its community to consistently be at odds with their management company. They are there to offer their expertise based on their experience, training and education to ensure that the board doesn’t compromise their fiduciary responsibility. A board should trust and rely on their management company’s vast experience and unlimited resources. If your board has lost trust in the management company, have a frank discussion with the company’s CEO regarding whatever problems exist. Perhaps a different manager can restore your trust, eliminating the need to start all over with a new company.

Be a Team Player. If you recognize that, as a board member, you are part of a team of volunteers and management experts, you will be rewarded when you use those resources to make decisions that are based on sound business judgment. This, in turn, will inspire others to serve and build a team of future leaders who will want to emulate your leadership. By doing so, you will find serving on the board is not a burdensome chore, but a rewarding experience that you will value for years to come.

Be determined to have one of the best HOA’s in Atlanta by having an HOA management company that focuses on helping you have effective meetings.

Riverside Property Management is a Homeowners association management company management company proudly serving Roswell, Alpharetta, Buckhead, Marietta and all of North Georgia. Riverside is also an expert Georgia condo association management company and high rise Atlanta association management company. To find out more about Riverside Property Management and why it is one of Georgia’s fastest growing property management companies, go to www.riversidepropertymgt.com. You’ll be glad you did.

ABCs OF GOOD BOARD MANAGEMENT

VP Dolan (Riverside Property Management, Inc.) — Thu, 24 Feb 2011 21:24:49 -0800

Follow these Best Practices to Keep Your HOA Running Smoothly.

1. Communicate openly and honestly with the homeowners association board.

2. Respond to information and maintenance requests promptly.

3. Be easily accessible by phone and email.

4. Prepare for Board and homeowners meetings.

5. Vigorously pursue delinquent homeowners fees.

6. Produce complete, readable, and timely financial reports.

7. Consistently act with the HOA’s best interests in mind.

8. Understand homeowners association rules and governing documents.

9. Create an annual operating budget.

10. Be an expert in homeowners association management.

If you are a Board member and your management company does not provide these services to you, it’s time to start looking at a new firm. In the end, it is the Board members‘ responsibility to find a good HOA management company and it is the Management Company’s responsibility to ensure the community association runs smoothly and efficiently.

(678) 866-1436

Should Your Atlanta HOA Adopt The Georgia Property Owners Act?

VP Dolan (Riverside Property Management, Inc.) — Thu, 24 Feb 2011 21:03:22 -0800

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Why Your Atlanta HOA May Want to Adopt the POA.

In 1994, the Georgia Legislature adopted the Property Owners’ Association Act (“POA”). The POA provides significant advantages to homeowners associations. Here are some of the most important advantages of the POA:

1. Automatic Statutory Liens

After submitting to the POA, an association no longer needs to file liens at the county courthouse for unpaid assessments or other charges. Instead, the POA creates an automatic statutory lien against a delinquent owner’s lot for any sums owed to the association. The POA provides that the declaration of covenants itself serves as notice that there is a lien on every lot in the community for any unpaid assessment or other charges. As a result, closing attorneys, title examiners, purchasers or owners must contact the association for a statement of any amounts owed to the association prior to concluding a sale or refinance of the lot, or risk the existence of a lien. If the association is not paid out of the proceeds of the sale or refinance, the lien continues against the lot and will generally have priority over subsequent liens and mortgages.

Another benefit of the POA’s automatic lien is that it protects the association even if the association’s records have incorrect or misspelled owner names. Recorded liens are only effective if filed under the correct owner names. If the association’s records have an owner’s name misspelled the recorded lien may be ineffective. The POA makes the lien effective, even if you have incorrect or no information about an owner.

2.   Buyers and Sellers are Jointly and Severally Liable to Pay Assessments
The POA includes another provision that helps strengthen an association’s assessment collection powers. The POA makes buyers and sellers jointly and severally liable for all unpaid assessments. This means that, if the automatic statutory lien is not paid at the closing, the association can proceed against the new owner, who will be personally liable for all amounts owed prior to the closing.
3.   Tenants are Obligated to Comply With Association Regulations
The POA also requires that both owners and tenants must comply with all the provisions of the declaration of Covenants and the association’s rules and regulations.
4.   Fines and Suspension of Privileges
The POA gives homeowners associations a statutory power to assess fines against violators and to suspend the common area use rights of violators, if allowed in the Covenants. Fines constitute a lien against the violator’s lot, and the ability to fine significantly strengthens the association’s powers to enforce the Covenants and the rules and regulations.
5. Late Fees and Interest
Submission to the POA allows homeowners associations to charge a late fee equal to the greater of $10.00 or ten percent (10%) of the amount due, and interest at a rate of ten percent (10%) per annum on unpaid assessments and charges, if allowed by the Covenants.
6.   Recovery of Attorney’s Fees from Owners
The POA authorizes the recovery of the association’s costs of collection of the delinquent assessments, including reasonable attorney’s fees actually incurred. This provision is extremely helpful with judges who otherwise are reluctant to grant the association its attorneys fees, when it sues delinquent or violating owners.
7.   Perpetual Duration
Prior to 1993, Georgia law at Code Section 44-5-60(d)(1) generally provided that Covenants expire after twenty years. That statute was amended in 1993 to permit Covenants to automatically renew, but the Georgia courts have held that Covenants in communities that were recorded prior to 1994 do not receive the benefit of the new 1994 law. One of the most important benefits of the POA is that it has a provision that states Georgia Code Section 44-5-60(d)(1) shall not apply to any Covenants contained in any instrument submitted to the POA. That means that if a community’s Covenants were recorded prior to 1994, submission to the POA now will eliminate the possibility that the Covenants will expire after twenty years.

8. Ease of Adoption
In most communities, Board members can quickly and easily adopt the POA by obtaining the consent of the association members by mail or by going door to door, depending upon the specific amendment provisions within a community’s governing documents.

Once in place, the POA provides clear advantages to homeowners associations seeking to maximize their collections.

Maintaining Your HOA and Condo Association

VP Dolan (Riverside Property Management, Inc.) — Thu, 24 Feb 2011 20:41:55 -0800

Every HOA and Condo Association Should Have Adequate Reserves.

We’ve all driven past neighborhoods in Atlanta that look horrible. The mailboxes are all different sizes, colors and shapes. The pool is closed and empty. The tennis courts are cracked and weeds are growing up through the asphalt. The roof is caving in on the clubhouse, and the perimeter fence looks like it’s about ready to fall down. If your neighborhood is gated the streets are private. This means your Atlanta HOA has to pay for the road repairs and any future maintenance. More than likely, these homeowners or condominium associations failed to create a reserve fund to replace and maintain the HOA’s common property.

What things should an HOA or condo Board of Directors do to work with their HOA management company in order to keep their neighborhood looking good? In what ways can the Board turn to their HOA management company for help?

Start With A Reserve Study.

Work with your Atlanta HOA management company and your HOA’s qualified CPA to do a reserve study in order to make sure you are saving appropriately. Make sure you have sufficient reserves set aside to pay for expenses are they come due. are addressing this issue by setting aside money each year. Explaining the need to set aside money to the homeowners in your homeowners association is also very important. Members of your Atlanta HOA should understand that without proper funding for future repairs each of them could face having to pay a large special assessment in the future, which everyone wants to avoid.

Don’t Fall Behind On Maintenance.

A strong Board is often needed to convince owners that deferred maintenance is a slippery slope they don’t want to go down. Out off replacing the playground today and next year it will be the tennis courts. Before you know it, none of your amenities will be properly maintained and the values in your HOA will decline. Pretty soon, your only option will be to specially assess the owners or continue to allow the community to run down.

Enforce Your HOA’s Covenants.

It’s not enough to maintain the common elements of your Association. You also need to make sure homeowners are maintaining their homes and abiding by any restrictions set forth in the Covenants. If the Covenants require that mailboxes are properly maintained and a uniform color, don’t let homeowners slide by with rusted and off-color mailboxes. Notify homeowners when their homes need painting, their roofs need to be replaced and their mailboxes need to be painted or repaired. Your Atlanta HOA management company should be performing regular inspections and notifying, and if necessary, fining, homeowners who are not complying with the Covenants.

Protect your investment and the value of your home by hiring an Atlanta property management company that will assist you in obtaining a reserve study, help you budget for major repairs and stay on top of homeowners with regular inspections of their properties for compliance with the Covenants.

How To Find The Best Georgia Homeowners Association Management Company for Your Association

VP Dolan (Riverside Property Management, Inc.) — Thu, 24 Feb 2011 20:38:32 -0800

Ten Tips for Finding the Best Atlanta Property Management Company For Your HOA.
HOA management companies in Atlanta range from the mega, big-box companies to the Mom and Pop companies run by families. Regardless of the size of your association, you should understand the key differences in management companies and how to choose the best management for your HOA or condo association.

Here are ten things you should look for in an Atlanta HOA Management Company:

1. Find a Locally Owned Company. Working with a locally owned and operated management company means that all management decisions originate in Atlanta and not 800 miles away. Locally owned management companies are focused on the Atlanta market and their key vendor and banking relationships are right here in Georgia. Best of all, if you ever have a question or concern, you can personally visit and meet with the company and its highest executive officers and inspect any and all management records.

2. Make Sure Your Management Company Banks with a Georgia Bank. Banking locally means fewer errors in banking transactions and more efficient depositing of HOA checks without delays caused by interstate bank transactions or delayed mail processing times. It also means that if you ever have any concerns or a need to withdraw or move funds, you can do without any delay. If your property management company works with an out-of-state bank, you will have a longer turnaround and less access to records and money when you need it.

3. Find a Company That Delivers Financial Statements at the Beginning of Every Month. If you entrusting your company’s affairs to a management company, you have the right to receive timely and accurate financial statements every month. If your management company is giving you full and complete financials by the 10th of every month, something is wrong. Either they are too big and inefficient, understaffed or lack the organization they should have to effectively manage your community. And make sure the financial statements include a Balance Sheet, Income and Expense Statement, Cash Receipts Journal, General Ledger and Check Register as well as copies of the actual bank statements. If the management company can’t provide you with all of these basic financial documents (and many cannot), there is something wrong and you need to find another company.

4. Insist on Complete Transparency. There is nothing magical about what management companies do and nothing should be secret from the Board. The Board should be able to request records and get them without a runaround. And the Board should be able to review every property inspection the company performs. Too many companies claim they do property inspections when in reality they whistle through the neighborhood on the way to Starbucks.

5. Make Sure You Get to Choose All Vendors. Management companies often have “sweetheart deals” with vendors that enhance their bottom line and cost the HOA more money. So when it comes to selecting vendors and soliciting bids, make sure you are able to direct what companies you want to receive bids from and that you make the decision of who to hire. If any management company tells you that they select all of the vendors, pack up your bags and run!

6. Be Realistic. Management companies deal on a very low profit margin. Think about what services you want and what you are willing to pay for. If you want weekly property inspections, you are going to pay a lot more than a neighborhood that wants monthly property inspections. But are weekly inspections necessary or reasonable? Most Covenants require that associations provide homeowners a minimum of thirty days to correct a violation. Weekly inspections would be an unnecessary waste of resources and would only increase the management costs.

7. Look at the Company’s Insurance Before Doing Business With Them. Is your HOA property management company insured to cover your association in the event of a loss? Do they have liability insurance in case they hit the front entrance sign on the way into the neighborhood? Do they have an umbrella insurance policy just in case? Do they also have fidelity coverage in case one of their employees steals from the association coffers? Do they have workers compensation coverage in case one of their employees is hurt on the job? If not, you probably need to find another management company.

8. Beware of the Big Boys. Bigger management companies often have longer response times and more “red tape” to deal with. If an Atlanta property management company has to refer your question to someone else in the company or can’t get a bill paid within five days of receiving it, you are going to be frustrated dealing with the company and the delay in response time is ultimately going to cost you time and money. Also, lack of service and delayed responses put your Atlanta HOA, High Rise or Condo association in situations of extreme liability. If problems concerning the health and well being of the public, lets say a tripping hazard or leaking roof in a community center, aren’t addressed immediately the cost and liability associated with the problems rise exponentially.

9. Meet the Company Representatives. You will never get a true sense of what a management company does and how companies differ from one another until you meet with representatives. If all you are doing is collecting bids and comparing prices, you are missing the boat. If the management company representatives aren’t “liable,” when you meet them, they sure aren’t going to get any better when they talk to homeowners. And make sure they are willing to return all phones, not just calls from Board members, from all homeowners within 24 hours. Many companies will give “A+” service to Board members and “D-” service to the homeowners.

10. Visit the Company Offices Before You Decide. Worried about who you are doing business with? There is no better way to get a sense of how your management company operates than by a personal on site visit. Is the office clean, neat, professional and organized? It should be if that is how they conduct business. If the office is a disorganized mess with boxes piled everywhere and papers scattered in a heap, you may want to choose another management company.

Changes to Your Neighborhood Pool On the Horizon

VP Dolan (Riverside Property Management, Inc.) — Thu, 24 Feb 2011 20:34:51 -0800

Changes to the Americans with Disabilities Act Could Impact Your Neighborhood Pool

The Americans with Disabilities Act (ADA), Standards for Accessible Design, which goes into effect March 15, 2011, establishes detailed guidelines for accessibility to certain commercial swimming pools, wading pools, and spas. The purpose is to make these public areas usable by persons with disabilities. Facilities that are not in compliance could face lawsuits that would force them to remedy the violation. Existing swimming pools falling under the ADA rules have until March 15, 2012 to get in compliance while new commercial swimming pools being constructed, must comply as of March 15, 2011.

Who Must Comply With the New Federal Regulations?

Title II (Public Industry) and Title III (Private Industry) of the ADA apply to swimming pools. These sections prohibit disability discrimination by public entities and commercial facilities. Examples of Title II facilities include municipalities, cities, counties, and school districts. Title III outlines regulations for any private entity, residential dwelling, such as a private residence, an apartment complex, a condominium, or a home owner’s association. The ADA does not affect any type of residential dwelling, such as a private residence, an apartment complex, a condominium, or a home owner’s association. However, if any of these residential facilities operate an element of public accommodation within their premises, these elements would be subject to ADA regulations. Also; the entity will be deemed places of public accommodation, and therefore subject to the ADA, when they “affect commerce” and are “open to the public”. Any exchange of money will likely be found to “affect commerce”

When Your Atlanta HOA or Condo Association Must Comply With the New Law:

Here are some examples of situations where a residential entity would fall under ADA regulations with respect to swimming pools:

• A private residential apartment complex sells memberships to their swimming facilities. This situation would be considered providing a public accommodation.

• A Home Owner’s Association pool is used for swimming competitions that are open to competitors from outside the association. This situation would also be considered offering a public accommodation.

• A condominium actively rents out their units when owners are absent, including advertising, taking reservations over the phone, and providing either meals or housekeeping services. In this instance, the condominium would be considered a hotel.

• Use of government funds

What Changes Are Needed?

Entities falling under Title II and Title III will be required to provide “accessible means of entry for pools”. The type of means of access that is required, depends on the structure.

If Your Pool Is More Than 300 Linear Feet…

Any commercial pool containing more than 300 linear feet of pool perimeter walls, will be required to provide two means of access that are wheelchair accessible. The means of access can be any two of the five designated means of access. They include, pool lifts, sloped entries or ramps, transfer walls, transfer systems, or accessible pool stairs. Each of these means must meet certain criteria.

If Your Pool Is Less Than 300 Linear Feet…

Pools with less than 300 feet of perimeter walls will require at least one mean of access, either a pool lift or a sloped entry (ramp). Wading pools will be required to have a sloped entry. While spas will be required to provide a pool lift, transfer wall, or transfer system which resembles a small set of portable stairs. Wave pools and lazy river pools will only be required one means of access such as a pool lift, sloped entry, or transfer system.

Although there are some exclusions to these guidelines, “given the flexibility and cost of a pool lift, it would be very difficult for any entity to escape their responsibility to provide access to a swimming pool”.

Rules for Wading Pools – All wading pools MUST have a sloped entry (zero depth entry). This sloped entry must run to the deepest point of the pool. All baby pools will have to be modified to include a zero entry. There are no other approved means of access to wading pools.

Rules for Spas – All spas must have one approved means of access. This can be a lift, transfer wall or transfer system only.

Rules for Catch Pools – these are pools set up for water slides only. These pools do NOT require a means of access into and out of the pool, but will require an accessible route to the edge of the pool.

Rules for Specialty Pools – these would include lazy rivers, wave action pools, or any other pool where the access to the pool is limited to one area. These pools will only require one means of access regardless of the linear feet of the perimeter. The means of access can be a sloped entry, lift, or transfer system.

Pool Access That May Be Needed:

There are different means of pool access permitted under the new standards. They include:

Sloped entry – All sloped entries must comply with ADAAG accessible route provisions. They must be a minimum of 36 inches wide and have a maximum slope of 1:12 (8.33%). The one exception of the ADAAG accessible route provisions is slip resistance. Sloped entries into pools are not required to be slip resistant. The sloped entry must have a landing at 24 to 30 inches below normal water level in the pool. The landing must be 36 inches wide and 60 inches long from the edge. All sloped entries must have handrails on both sides regardless of slope. The handrails must have extensions at the top. The width between handrails must be between 33 and 38 inches. The height of the handrails must be between 34 and 38 inches. The one exception on mandated hand rails are sloped entries for wading pools, where none are required.

Lifts throughout the year – You are going to see advertisements and offers from many people selling lift chairs. There are over 100 lift chairs on the market today, but very few meet the specifications and requirements of the updated standards. All Pool lifts must meet several basic requirements. All lift seats must be a minimum of 16 inches wide. In the raised position, the centerline of the seat must be located over the deck a minimum of 16 inches from the pool edge. The slope in this area can’t be greater than 1:48. There must be at least a deck area of 48 inches wide and 36 inches wide from the chair edge forward. The lift must be able to stop the seat 16 to 19 inches above the deck. All pool lifts must have footrests and they must be attached to the seat to ensure they move together. The lift also must be able to submerge to a minimum of 18 inches below water level. All pool lifts must be able to support of minimum of 300 lbs and be capable of sustaining a static load that is at least 1.5 times the rated load.

All Pool lifts must be designed and placed so that they can be operated without assistance. This means the lifts have to be operated hydraulically. A crank operated chair is not acceptable as the only means of access. One using the lift must be able to call the chair from both the deck and in the pool without assistance and with the use of only one (1) hand. A hydraulic chair will run on water pressure. In order to comply with the law fully, a hose bib will need to be installed in the deck next to the chair location so that a hose is not required.

Homeowners and condominium associations must also comply with the Fair Housing Act. Under the Fair Housing Act, a privately owned residential community must provide a barrier-free pathway up to the edge of a pool. In addition, they cannot prevent a resident from using their own apparatus to gain access to the pool, providing it does not provide a hazard for other residents. In other words, if a resident has a portable pool lift and keeps it in storage when not in use, the facility cannot prevent that resident from using the lift to gain access to the pool.

While the new rules took effect this fall, compliance under the 1991 standards is deemed acceptable until March 15th, 2012.

Tax Credits Are Available For Necessary Remediation

The remediation proposed should be eligible for tax credits/deductions up to 50% of the first $10,000. Speak to your tax advisor for complete details. Additionally, the Federal government offers tax incentives for access barrier removals.

1. A tax credit for small businesses that remove access barriers from their facilities, provide accessible services, or take other steps to improve accessibility for customers with disabilities

2. A tax deduction for businesses of all sizes that remove access barriers in their facilities or vehicles

The exact requirements for Title II and Title III entities can be found in Chapter 2, section 242 of the revised ADA guidelines; whereas, the criteria for each of the means of access can be found in Chapter 10, section 1009 of the revised ADA guidelines.

More information can be found at www.ADA.gov.

To help you navigate these complex waters, we highly recommend that you work with your Atlanta property management company to understand your compliance requirements under this new law.

How to Read an HOA or Condo Association Balance Sheet

VP Dolan (Riverside Property Management, Inc.) — Thu, 24 Feb 2011 20:32:22 -0800

Know What to Look For When Reviewing a Balance Sheet

A Balance Sheet is a snapshot of your Association’s finances. However, new Board members often don’t know what to look for when reviewing the Balance Sheet included in the financial packet they receive from their management company every month.

The Balance identifies the Association’s Assets, Liabilities and Equity.

Familiarize Yourself With Some Basic Accounting Terminology

Assets are the positive, valuable things about your business. It’s the cash you have in bank accounts and all of your investments, including the checking/operating account, reserve account and any investments such as certificates of deposit.

Liabilities are the negative things about your business–monies that you owe. Liabilities include any funds that you are due to pay to other people (unpaid bills), money that owners have paid that are not yet owed (prepaid assessments) and other expenses.

Equity is kind of a paper concept–it is not a representation of how much cash you have, or how much you can spend. It’s a term of art used to represent the monetary value of the business. It might be represented on the balance sheet as retained earnings or losses, or as a current year income or loss.

Understanding the Difference Between Positive versus Negative Equity

If your community association has more savings, cash and funds that it may collect than it has money to pay, it has a positive equity. On the other hand if your community association owes more money than it has and can take in, it has negative equity.

The Balance Sheet Should Reflect Positive Equity and Should Balance

When you look at a Balance Sheet, first make sure that the Assets are equal to the Liabilities and Equity. If they are, you are balanced.

Next, check to see that you have Positive Equity or Retained Earnings. Your board should not be spending more than its it is receiving in income–so if your liabilities are greater than your assets you should considering increasing the dues or levying a special assessment so you don’t deplete your reserves. If you see negative equity on the Balance Sheet, discuss it with your property manager. Find out what the expenses are more than the income and determine what action, if any, is best for your Atlanta HOA or Condo Association.

So next time you get a board packet, don’t glaze over when you see the financial statement. At the very least, use this guide and read your Balance Sheet–it will give you a great bird’s eye view of the financial condition of your neighborhood.

Get the Georgia Homeowners Association Management Expertise You Need

VP Dolan (Riverside Property Management, Inc.) — Thu, 24 Feb 2011 20:28:32 -0800

Is Your Georgia Association Management Company Doing Its Job?

Roswell, Georgia- Expert HOA management is not a luxury afforded only by neighborhood associations with large budget surpluses and high assessments. Its available to every community for no more than you’re currently paying for management so why settle for HOA management companies that send your call to a call center who-knows-where only to talk with someone who knows nothing about your community?

Don’t Settle for Less.

Or why settle for a management company that, when you ask to see a copy of your contract, hides and stalls until after the renewal date (Yes, some of our competitors actually do both of those)?

Better yet, why settle for an HOA management company that failed to give you good advice to prepare for the harsh winter weather we saw a few months ago? Or a homeowners association management company that fails to perform regular property inspections?

If your Roswell or Alpharetta homeowners association doesn’t deliver on its promises, you need to take a hard look at the homeowners association controls available int he Atlanta metro area, including homeowners association management companies in Buckhead, Marietta and elsewhere in Georgia.

Homeowners association management groups come in all varieties. Make sure your Atlanta Homeowners association management company fulfills its obligations to your community.