free online training: The essentials of non-verbal communication. - 08/28/08 07:09 AM
Sure. We’ve all studied some NLP and its precursor “body language” but the truth is that we get busy. We don’t apply what we know and we miss opportunities to be better communicators.
This is a good time to review some of these skills. Body language never lies. It can tell you a lot if you know what to look for. Just be careful not to use this information to fuel your assumptions. So the first tip is - always test your observations of body language to confirm that what you think is really what is going on. If people appear … (4 comments)
|
free online training: Active listening - 08/27/08 12:20 PM
Active listening is a behavior. Poor listening creates tension, while active listening builds rapport and trust with a customer. There are three skills to remember in active listening:
1. Feeling: This is the ability to recognize silent messages that the customer is sending through vocal intonation, body language and facial expressions.
2. Acknowledging: This is the act of receiving and acknowledging the customer’s message and feelings. Accepting that message as true and valid, without judgment of content.
3. Responding: This is the process of giving and inviting feedback to determine the accuracy of the customer’s message and feelings. The active listener … (3 comments)
|
free online training: Who says the best things in life aren't free? - 05/27/08 04:59 PM
I was looking around on the Internet today and did a search for free online training and what did I find? Quite honestly i found a lot or at least what i thought was a lot but the fact of the matter was is that realistically you always need to pay for something in one way or another. I don't know about you but why should i have to give up my first born just for a "free report" or a "free video" download?
Now I know at this point of my blog you are thinking to yourself OK where are … (4 comments)
|
free online training: Staying Profitable in a down market - 05/27/08 12:30 PM
Have you ever wondered how the top Real Estate proffesionals stay on top in their marketplace? Ever Wonder how is it possible that they are keeping so much more money in their pocket and at them ened of the day you are stuck with just pennies? Check out Mark Nestler and John Poletto of Sotherbys in Boca Raton FL as they talk about how they have stayed profitable in a down market. To see this video and much much more go to CKGTV.com Real Estates Premier Resource for free online real estate agent and broker training.
… (1 comments)
|
free online training: Free Online Training - 11/21/07 02:11 PM
CKGTV.com is Real Estate's Premier Resource for Free Online Training. Come to CKGTV.com to check out the preview to our new site that will be release January 1st 2008 we have videos with the top Agents and Specialists sharing tips on how to help grow your business with marketing, P.R, Technology, Blogging, and much much more. Check out CKGTV.com … (2 comments)
|
|
|
|
;)
;)
