This week has been NUTS..... yes rates are the lowest they have been EVER.... but people lock a loan and then the rates drop then they want that lower rate.... do they not understand what rate lock means? Bad thing is if you dont try to get them the lower rate they will leave and go somewhere else... where has the loyalty gone? We cant help that the market is SO volitile that they can range a .5 - 1% in a matter of days if not hours.... yet people remember the last commercial they see.... What people dont understand is when we lock a loan we have a commitment from that investor that your guarenteed that rate for say 30 days.....no more no less....but people seem to only care if its benefiting them.... what about the investor if the rates go up? Should they come back to you and say..." hey you locked in at 5.00 but the rates are now 6 so you will have to pay this higher rate now." How much you think that dog will hunt? People still take for granted credit and lent money..... i have a customer that was locked at 5.25 last week.... well when they rates got to 4.5 he is freakin out.... but ALL year i told him and everyone else... when the FEDs have cut rates the 30 yr rates go up..... except for this time... and only reason they didnt is because the goverment and pimpco bought up a bunch of mortgage backed securities....same thing that happened in jan....its a phase...I try to get my clients the best rate and advise them what to do but the way this market is you cant tell what to do..... if you look at the bonds trading all year it looks like a heart monitor... up down up down.....people need to get with something they are compforable with and stick with it because you can NEVER truely get the best rate.....This is why i am thinking about charging a committment fee up front of say 500.00... this money will be gave back at closing but if they jump ship then i use it to pay the appraiser, credit report, and title company along with my time. Maybe having some skin in the game they will stay with you and close the loan... we will do everything we can to get the rate reduced but sometimes it cant happen.....give me your thoughts