I'm currently working with two different co-broke agents on transactions and their attitudes couldn't be more different!  I'm amazed at the two different attitudes shown to me in just one day.  The attitude of one makes me hesitant to work with him again because of his condascending, almost bully-like, attitude towards me.  The other agent has been nothing but kind and looking for help from me so that we can keep the transaction together with each of us having happy clients.

The first agent left me a scathing voice mail today telling me I was not doing my job. After listening to that voice mail, I hung up almost shaking (and upset) because of the anger in his voice towards me.  In actuality, the issue he had was not with me, but with my client's attorney, which was evident when that attorney sent the requested information today when it should have been sent to everyone on Friday.  I spoke with the attorney Friday to ensure the information would be sent to us that afternoon.  I didn't receive it, so I sent him an e-mail yesterday following up on the request.  With yesterday being Patriots Day, the attorney wasn't working.  I called again today and the information was then sent.  The e-mail he sent with it made it clear it was his mistake for not sending it out Friday.  (As an FYI, I've worked with this attorney for years and have never experienced this before.)

Now in hindsight, I realize I should have informed the other agent of the steps I had taken each time I communicated with the seller's attorney; however, I do not believe that my not doing so should have resulted in the voice mail that he left for me, especially as he's the Broker of his office!  So, I called him and very politely told him that I didn't appreciate his voice mail. I admitted I should have communicated to him about my conversations with the attorney; however, he should think twice before he leaves a message in which he's being a bully and yelling as he didn't have all the facts.  He admitted he shouldn't have left the message he did.  (I even gave him alternate things he could have said in that voice mail that would have been more appropriate.)

To end my day, I had a wonderful e-mail conversation with another co-broke agent I'm working with.  He's been having trouble getting estimates from his contractors for home inspection items my buyers requested.  His client wants to sell to my clients and my clients want to buy from his client.  I asked what I could do to help him so that we could keep this moving forward and have two very happy clients.  He asked if I would be able to get my contractors in there for estimates so he could get the estimates approved and the work done.  I said I'd have estimates to him tomorrow.  He sent me the nicest thank you note for going above and beyond in helping see this transaction through.

I would do a transaction with the second agent every day of the week if I could as he's been respectful and a joy to work with.  As for the first agent, I'm hoping I don't have to work with him again!  

Moral of the story: treat others as you would want to be treated.  Let's show each other respect and work together as we're all in this together!