Leasing is a PROCESS, not an EVENT.... - 07/28/08 12:26 PM
I recently wrote a blog and a client newsletter article about the leasing process.  Many property owner/clients think it is an EVENT * SHOW & LEASE.....in actuality, it is a PROCESS and the SHOWING, while important, is often not even in the process.....sometime residents rent sight-unseen so the web marketing portion of the process is VERY IMPORTANT.  Sometime residents look at one property and then rent another in the same area when they see what is available within their pricerange.
It is important to have all parts of the process covered so that good prospects don't get away or go elsewhere. 
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STRANGE items that TENANTS leave behind..... - 07/14/08 06:13 AM
My recent post indicating a departing tenant left a bath closet full of towels (not nice or matched) got me thinking about all of the STRANGE items that have been left....not just furniture or towels - pets, cars, plants, drugs.
At an eviction in Santa Rosa, CA 25+ years ago, when I went in with the police, the cop indicated there were 2 lines of coke on the TV that evicted tenant left.  I had no idea what it was so I asked him to get rid of it.....I did take the large, undamaged golf umbrella he left and still have … (14 comments)

Tenant Move-Outs can be a HEADACHE....or maybe not..... - 07/12/08 05:34 PM
I'm half way done.....I've returned half of the security deposits for residents "departing" rental homes this summer...70% got ALL of their deposit back....I'm so pleased.
I have never intentionally make deposit returns a "profit center" for my company.  I do charge a 20% service charge (written into my lease) for any non-rent/late fee charges taken from security deposits. 
On the flip side, I do go overboard to provide departing residents with all the tools necessary to get their FULL deposit back.  Check out instructions are in the Resident Handbook they get BEFORE they sign the lease...so they know what is expected of … (1 comments)

Perils of No-Rentals Restrictions in HOA/PUDs - 07/01/08 08:10 PM
I've been following Jeff Opdyke's Love & Money articles in the WSJ....he and his wife were all set for him to take a position with WSJ in Hong Kong.  The chance of a lifetime for their family...only problem was getting their current home sold.  They tried and tried to get it sold and ran out of options and had to turn the job down....their subdivision did not allow them to rent out their home while they were gone and they could not afford to pay their mortgage and $4,800 rent in Hong Kong,
In last Sunday's article, he outlined what their … (4 comments)

 
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Wallace S. Gibson CPM *

LandlordWhisperer

Charlottesville, VA

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Gibson Management Group, Ltd.

Office Phone: (434) 825-1933

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