service providrs: Make Life EASIER...Use Tenant Friendly Vendors
- 10/16/08 02:02 AM
Watching TV and seeing the Angie's List ad for the flooring guy who took twice as long to perform a job because he was watching pay-per-view on the customers' cable made me realize that how our service firms treat our residents is very important to the bottom line of our business. This should be a no-brainer; however, sometimes we need to remember to stress considerate and responsible behavior to our residents with our vendors and service personnel....whether they are inhouse or third party vendors. I'm preparing my S/A resident contact list to provide to my HVAC service firm so they can perform (0 comments)