Real estate blog entries tagged with customer service by Nika Stewart - Decorators' Success Coach (Nika Stewart Enterprises, LLC)

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Home : Blogs : Nika Stewart - Decorators' Success Coach : Nika's Blog : Tag "customer service"

customer service: Ezine Debate - 02/09/09 09:46 PM

I just got off the phone with a client - I write and design her monthly newsletter to her clients and prospects. She is a designer. We always start her newsletter with a brief personal note, and then include a few decorating articles and tips.
Today, her husband looked at this month's ezine and told her he thought she shouldn't include the personal note. If she must, he said, it should go at the very bottom - so that if a reader didn't want to read it, they could ignore it.
I know the importance of the personal note. I've seen … (16 comments)

customer service: Chocolate Flowers - 09/01/08 08:09 PM

Going Beyond Customer Service
While taking a break from an intense day of antiquing, my friends and I ducked into a quaint coffee shop to rest our weary bones. We each decided to order chai lattes - a black spiced tea with a coat of foam on top. The barista asked if we would like cinnamon and chocolate in the tea and, before I could raise an objection (chocolate in tea?), one of my friends responded affirmatively for all of us.A few moments later the lattes were ready and we were summoned to the counter to pick up our fancy drinks. … (19 comments)

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Nika Stewart - Decorators' Success Coach

Howell, NJ

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