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advanced access: Advanced Access, eNeighborhoods and IDX - 06/05/08 03:42 PM
As mentioned in the prior, but still current, "Advanced Access Anomalies" post, there are still many major issues with web service and included applications.  All are supposedly in the process of being resolved. However, the the resolution of those problems is subject to great uncertainty for users due to inadequate communications from the development staff within the company and almost none with the users unless you inquire through the toll-free support group that knows or little and is authorized to communicate even less to the users.At some point there is suppose to be a major rewrite of the IDX system, but there is no estimate or … (3 comments)

advanced access: My Ongoing Experiences As An Advanced Access Client - Part 6 - My Update Suggestions - 03/22/08 07:58 AM
I have experienced the same frustration that's been shared publicly and privately with me by many others -- that of not being able to access Virtual Office or their web sites and not knowing how or why it was occurring or if anyone at AA even knows at the time.  And then not knowing when/if it was resolved.   (See "Advanced Access Anomalies" for current list of other major issues.)In addition, no updates/changes/replacements are announced before, during or anytime after they are implemented.  You find out by surprise (literally startled in some situations) when you go to perform a function and you get a … (1 comments)

advanced access: Advanced Access Anomalies - 03/18/08 09:24 AM
Providing Tracking of Known Software Bugs, Deficiencies and Major System Problems involving Advanced Access Virtual Office (VO) 4.0Advanced Access at this time provides NO information to users of it's services about current problems and their status. It also provides NO announcements of new and planned changes.  Major updates are done by stealth.  This list is provided as a service by the AAUG to help Advanced Access users by filling that information gap.  If you are aware of problems not mentioned here, please submit details so it can be added to the anomalies list below...1. System Outages and SlowdownsSystem was almost unusable around the … (14 comments)

advanced access: Advanced Access Tip: Backup and Restore In Virtual Office - 03/02/08 06:13 PM
Advanced Access' Virtual Office (currently v4.0) provides a very dynamic environment, in terms of allowing you to make changes anytime you desire which are immediately implemented and viewable as soon as you hit the "Save" (or "Save and Continue" or "Save and Exit") button.Everyone knows it's important to backup your data in case it's lost or you need to go back to a prior version.  Advanced Access does a system level backup of their data, so that you (and all clients together) are protected from company catastrophic situations.  However, there is no backup/restore capabilities at the individual client level (as is the case … (2 comments)

advanced access: About Advanced Access - The Company - 02/23/08 11:02 AM
According to Advanced Access's Corporate Information Page:"ADVANCED ACCESS has been serving the real estate industry since 1998, and has widely been recognized as an industry leader in Website development, hosting, e-mail and Internet marketing for real estate professionals. They currently work with more than 30,000 clients nationwide including real estate salespeople, brokerages, REALTOR® associations, MLS associations, and mortgage brokers across the country."From that same page you can access more information about the company, including press releases and their "blAAwg" (blog), which has some useful "tips on Real Estate Web Design, Marketing, and Search Engines", newsletters, and even job opportunities.  By the way, if … (6 comments)

 

Larry Yerkes -Associate Broker, Southeastern PA Real Estate Services

Ridley Park, PA

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Harper Real Estate

Address: 6 Hinckley Ave., Ridley Park, PA, 19078

Office Phone: (610) 521-2700 x 13

Cell Phone: (609) 975-9230

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