The Power of … Annual Client Reviews - 11/29/11 12:40 PM
The Power of ... Annual Client Reviews
It’s been many years since I actively sold real estate.
But when I did, there was something I did which was the single most important activity I undertook each year for my clients.
No, it wasn’t throwing a party for my clients each year.  And no, it wasn’t holding open houses, doing geographic farming, or asking my clients for referrals.
When I actively sold real estate the most important thing I did each year for my clients was their “annual client review”.
What is the “annual client review” … and why should you … (9 comments)

What I Learned from “Mystery Shopping” - 11/18/11 01:34 PM
What I Learned from “Mystery Shopping”
Note from the author, Nov. 21, 2011: There have been a lot of questions and comments on various online sites regarding this recent post. I think it’s important to clarify two points:
1. Any mystery shopping I have done has been on behalf of my builder clients, who have hired me to assess the showing and selling skills of their representatives. In many instances, the mystery shopping was undertaken not by me, but by professionally trained mystery shoppers.
2. My post did not recommend that agents mystery shop on one another. Since you are … (73 comments)

A Focus on Open Houses: Before the Open House - 11/14/11 07:15 PM
November 2011: A Focus on Open Houses Think open houses aren’t effective in today’s tech-driven society?
Think again!
Join us for our “Unforgettable Open House” series, and we’ll share our ideas on designing and conduct truly unforgettable open house experiences. You’ll learn the secret “props” needed for success, and how to captivate open house visitors. Discover how to truly showcase not just the home, but your skills and services as well!
Are you ready to create “unforgettable” open houses? Let's take a look at this week's tool.
Before the Open House This part of our unforgettable open house series focuses … (8 comments)

I Made Lemonade! - 11/11/11 12:16 PM
I Made Lemonade!
We’ve all heard the old saying, “When life hands you lemons, make lemonade!”  (unless you’re Greek, in which case you make Avgolemono – a delicious Mediterranean soup created with lemons). This year I had the opportunity to make a big batch of lemonade, and while I didn’t realize it at the time, it ended up being the sweetest batch of lemonade I’ve ever made!
I want to go to the punch line first.  Several days ago I was notified by Inman News that I am nominated as one of Inman News’ ”100 Most Influential Real Estate Leaders”.  … (3 comments)

Three Things Self-Made Billionaires Can Teach Us! - 11/04/11 07:56 PM
Three Things Self-Made Billionaires Can Teach Us!
Did you see the Barbara Walters special recently – the one where she interviewed self-made billionaires?
It was a fascinating episode!  Ms. Walters spoke with four individuals, asking them what experiences and lessons they had learned in their lives that had led to financial riches.  All four truly had created their own wealth – none had received money through an inheritance, or through some lucky circumstance such as a lottery.  They were truly “self-made” people.
Two of the individuals interviewed were able to create financial success by bringing unique products to the marketplace.  … (6 comments)

 
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Denise Lones

Bellingham, WA

More about me…

The Lones Group Inc.

Address: 2200 Cornwall Ave., Bellingham, WA, 98225

Office Phone: (360) 527-8904

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Join Denise Lones each week as she looks at the world of real estate and the world at large from customer service to the importance of listing presentations in a one-on-one style. Denise has more than 20 years of experience as a successful agent, broker, trainer and coach. Denise is someone in the know when it comes to real estate.



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