David J. Winter / www.HomeSold123.com

•l         Dedicated to customer service with more than 10 years of experience: Consistently achieved record-high customer satisfaction rankings and made improvements to the bottom line.

•l         Respected by Co-Workers and Competitors and a Leader in customer satisfaction: Instills in the work environment a shared, enthusiastic commitment to customer service and is key driver of company goal attainment. I Lead by example and ensured the execution of all safety, security, quality and general operations policies.

Areas of Expertise

Professional Experience

Realtor

I Foster an environment in which clients enjoy high levels of service. I am motivated to ensure friendly and efficient transactions.

 Selected Achievements:

•l         Acknowledged by the Greater Harrisburg Association of Realtors Top 15% 2005-2009.

•l         Member and Class Graduate Top Gun / #1 In Graduating Class of  "Sweat Hogs" ( highly renowned real estate course).

•l         Transformed my current operation that was posting 40,000.00 net to a 50% gain in profits within one year. Met or exceeded all sales targets despite increased competition.

•l         Introduced to training programs that enhanced performance and helped build and motivate.

Realtor

 I advanced to a point that I found myself in a glass ceiling situation. I found an opportunity in transferring my license to Remax. At Remax I found responsible positions which culminated in a self management role with a primary focus in full-service sales. I was also able to maintain high standards and comply with regulatory guidelines.

Store Mgr

I advanced through increasingly responsible positions to a management role with a supervisory role in full-service sales.  I Directed 15 employees and managed sales, inventory, merchandising and cost controls while maintaining high standards in safety and complied with regulatory guidelines.

Selected Achievements:

•l         Transformed operation that was posting monthly losses to achieving a top 3 rank in the area. All 4 years I was there, the store met or exceeded all sales targets despite increased competition presented by the opening of 4 new local competitors.

•l         Introduced training programs that enhanced employee performance and helped build a motivated workforce.

Education and Training

Concentration in business studies

Training: Completed numerous courses and seminars in customer service, sales strategies, inventory control, loss prevention, time management, leadership, and performance assessment.

"When the customer comes first, the customer will last" - Robert Half

Always Exceeding Customers Expectations