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Featured Analyst from Independent Research Firm to Offer Insight on Current and Future Industry, Developer & Solution Trends, What Customers Should Do Today to Accelerate the Speed of Business
DocuSign®, the world’s leading online electronic signature service with nearly six million customers using the fastest, easiest and most secure way to send, sign, track and store documents, today opened registration for the DocuSign Summit in San Francisco, May 16-17, 2011. The DocuSign Summit agenda and registration are available at www.DocuSignSummit.com.
Targeted to current and prospective DocuSign customers, partners and developers, the DocuSign Summit will offer keynote speeches, breakout sessions, training and workshops on industry, developer and international solution trends in managing documented business transactions that require a signature.
Keynote speakers will include Craig Le Clair, vice president, principal analyst at Forrester Research Inc.; Tom Gonser, DocuSign founder and chief strategy officer; Steve King, DocuSign president and CEO; select DocuSign customers, partners and developers; and other DocuSign executives who will share insights on:
Industry, developer and international solution trends
eSignature implementations, case studies and best practices
DocuSign 2011 enhancements, product strategy and roadmap
Accelerating the speed of business with mobile
The legal and regulatory implications of the Federal ESIGN Act
DocuSign for Salesforce.com
Building Apps with DocuSign’s API
Additionally, attendees will learn how to best maximize their investment and get the most from the world’s leading online electronic signature service through in-depth training and workshops, including:
DocuSign basics, intermediate and advanced training
DocuSign best practices training
DocuSign for Salesforce.com training
DocuSign API workshops
Click for the complete agenda, registration and details on who will benefit from attending the DocuSign Summit.
DocuSign Offers Truly Free Trial with Two New Real Estate Service Plans: Special REALTOR® Offers Include a New Unlimited Plan & Free Limited Use Package
As the official and exclusive electronic signature provider for the National Association of REALTORS® (NAR) 1.1 million members, we’re excited to announce the availability of DocuSign for REALTORS®, Professional Edition. The new product offers unlimited sending and a discounted price for the industry-leading electronic signature service, positioning REALTORS® to close more deals, more quickly with the fastest, easiest and most secure way to get client signatures.
In conjunction with the release of the new product, we’re offering a full-featured, thirty-day free trial of the Professional Edition with no credit card required to participate. At the end of thirty days, REALTORS® may purchase DocuSign for REALTORS®, Professional Edition at a special and exclusive discounted rate of $179.99 per year, the equivalent of $14.99 per month. Alternately, REALTORS® may choose to take advantage of the DocuSign for REALTORS®, FREE Edition which offers the full features and functionality of the Professional Edition with up to five sends per month. To take advantage of this limited-time offer of the Free Edition, REALTORS® must sign up for the trial by March 7, 2011, and send at least one document to be DocuSigned during the free trial period.
Steve King, chief executive officer at DocuSign, shares:
In real estate, the time between the official offer and the final signature can make or break the entire deal. Having a set of easy-to-use tools to streamline the process from start to finish is critical. DocuSign for REALTORS®, Professional Edition, gives REALTORS® everything they need to quickly and securely send, sign, track and store essential documents electronically, closing deals faster while enhancing client satisfaction.
As the official and exclusive electronic signature provider for the National Association of REALTORS® 1.1 million members, and a proud partner in the REALTOR Benefits® Program, we’re excited to enable REALTORS® to:
Save time – Get documents signed online in minutes, not hours or days
Keep control – Know who signed critical documents and when they were signed
Stay mobile – Store their documents online for access anytime, from anywhere
Gain confidence – DocuSigned documents are legally binding in all 50 states and Canada
Stand out – DocuSign provides the only REALTOR® branded e-signing solution
I'm reblogging this from Tom Gonser, DocuSign's vice president and chief strategy officer, on the DocuSign electronic signature blog:
I have read several articles recently about the lack of process and procedure that contributed to the “foreclosure furor”. One legal blogger defined robo signature as:
[A] process where a signature is affixed on the default notices, or other mortgage documents without reliable means or authenticity thus accelerating the foreclosure process. … Basically, this robo controversy is alive when banks foreclosure department streamlined the foreclosure process by falsely submitting affidavits, and forged signature.
As I read about this breakdown in document workflow and process management resulting from high volumes of transactions and documents, I am confident that had the banking and mortgage industries used DocuSign’s Electronic Signature Platform to handle these transactions in the first place, much of this could have been averted.
I mean that. If the banking and mortgage industries used technology like DocuSign to manage the paper process rather than manual, human processes, these issues would be minimized.
Three Contributing Causes to the Foreclosure Furor:
Authentication: Paper processes did not utilize available means to positively authenticate people because the traditional method, in-person notary, was overwhelmed. Instead they relied on photocopies of drivers’ licenses, which were often forged. Evidence points to the fact that a huge percentage loans processed did not adequately check the identification of the person who obtained the loan.
Control: A manual paper process lacks adequate controls. It is subject to human error, and human shortcuts we are calling ‘robo-signing’ in the press today.
Volume: As the number of loans skyrocketed, there just were not enough people to manage the cumbersome paper foreclosure process.
They were like signature machines affixing their signatures on thousands of documents without testing its reliability or authenticity.
Processing a financial transaction using DocuSign can fix these core problems by using technology to streamline, enforce, and authenticate signers to a transaction.
How DocuSign could have and should have been used to manage foreclosure processing and eliminate the possibility of ‘robo-signing’ and other problems:
Authentication and Security: Using DocuSign, each signer is required to authenticate to act on the document. DocuSign enables authentication in several forms, including phone based biometric authentication as well as Social Security number, age, name and address verification. You literally cannot view or e-sign without authenticating. Each file is encrypted and protected from unauthorized changes. This happens securely online using only a browser. Compare this to the paper process where there was likely NO authentication at all. The slower paper process is much less secure.
Control: Using DocuSign, each signer can be required to view pages, paragraphs, initials and signature locations in sequential order through any document. Signers must look at every page and cannot sign more than one document at a time. DocuSign enforces the proper legal process of “review and sign” everywhere in the document. It is impossible to ‘robo-sign’ using a system like DocuSign. Each step must be deliberate, and is recorded as the act of a specific person and stored with an audit trail that permanently shows everything about the history and signing process of every document.
Volume: Sending and signing documents electronically is far more efficient than the paper process. Electronic documents cannot be shuffled out of order and pages cannot be removed, marked up, or torn. Files containing hundreds of pages can be easily retrieved and reviewed. DocuSign can ensure with an audit trail that each page required was initialed, signed, and reviewed. All of this activity is time-stamped and saved with a tamperproof audit trail. Customers tell us they can manage 10x the amount of documentation electronically as they can with paper, without errors, and much greater readability.
So, if you want to get rid of Robo-Signing, use the proper tools for the job. Use DocuSign’s system to allow you to handle the high volumes, with precise control and a high degree of accountability, authentication, and security. The time has come to start putting this mess behind us, and the best and fastest way we are going to get there is to harness the right technology.
New End-to-End Document and Transaction Management Solution Offers Brokerages a Competitive Edge While Going Green
We’re excited to announce a partnership with Mosaic Corporation, a leading business process optimization firm specializing in paperless back office workflows. DocuSign’s electronic signature service will be integrated within the docSTAR Broker Central real estate software product to create an end-to end document and transaction management solution specifically tailored for residential and commercial real estate brokerages.
James Kingery, president of Mosaic Corporation, shares:
docSTAR’s Broker Central is a paperless document and transaction management solution tailored specifically for the real estate market. It allows real estate professionals to efficiently and effectively manage real estate documents to drive paperless transactions—improving customer satisfaction and the bottom line. Now with the inclusion of DocuSign, the number one electronic signature service in real estate within docSTAR’s Broker Central, real estate brokerages have a complete document and transaction management solution to better succeed in a highly competitive real estate market while making significant inroads with green initiatives.
Broker Central is a collaborative software-as-a-service offering from Mosaic and docSTAR, a leader in document management software solutions. Broker Central layers transparently on existing workflows, minimizing interruptions in productivity. docSTAR’s Broker Central securely scans and stores paper documents, along with critical electronic files, allowing for immediate retrieval. With the integration of the DocuSign electronic signature service, docSTAR’s Broker Central will provide real estate professionals the ability to manage the entire real estate transactions from the Web—from offer to closing—completely paperless. docSTAR’s Broker Central offers a green, fully optimized, end-to-end electronic document and transaction management solution for residential and commercial real estate brokerages and marketing centers.
In a competitive market, minutes can literally make the difference when closing a deal. With Broker Central, real estate professionals can more quickly prepare, manage and archive real estate documents from any computer with Internet access. With a simple click of the mouse, real estate professionals can access DocuSign from within docSTAR’s Broker Central and tag any document with DocuSign’s familiar yellow Stick-eTabs®. Once completed, the client receives an email notification, is authenticated and quickly navigated through the electronic signature process. Completed electronic documents are securely archived within docSTAR’s Broker Central and immediately accessible. By extending the integration of DocuSign within docSTAR’s Broker Central, real estate agents can perform business transactions with greater agility, simplify the real estate contract signing process, save hours of time each week, eliminate signing errors and accelerate deal close rates. Brokerages can reduce costs, streamline business processes offer better services and tools to attract and retain quality real estate professionals.
Tom Franceski, president of docSTAR and creator of Broker Central, states:
Mosaic offers real estate expertise, better aligning docSTAR’s Broker Central offerings with the needs of real estate brokerages and marketing centers. DocuSign electronic signature technology complements docSTAR’s Broker Central by expanding the value proposition for a complete and comprehensive Web-based document and transaction management solution. We can also better differentiate our solution as DocuSign is the electronic signature market leader in real estate with more people, more companies trusting DocuSign to complete more real estate deals every day than any other electronic signature provider.
docSTAR’s Broker Central users will join more than 30,000 real estate professionals eliminating paper and expediting real estate transactions with DocuSign. Rather than driving across town to get a signature or forcing clients to find a fax machine, real estate professionals use DocuSign to execute agreements with buyers and sellers electronically. With real estate forms signed in minutes, not days, DocuSign and docSTAR’s Broker Central will help real estate professionals achieve higher sales, increase client satisfaction and maintain a competitive edge. Safe and secure, the DocuSign electronic signature process is also easy to use and legally compliant.
From Dave Thorpe, market director at DocuSign:
Mosaic, docSTAR and DocuSign provide real estate brokerages and their sales professionals with state of the art technology to better manage workflows, and close real estate transactions faster and easier. docSTAR’s Broker Central will help real estate professionals leverage the power of DocuSign’s electronic signature services directly from anywhere, anytime for a rich, complete and convenient end-to-end document and transaction management process. This partnership further demonstrates DocuSign’s leadership as the standard in electronic signature solutions for real estate professionals.
While electronic signature is one of the most valuable tools for your business, other technologies can also add value. Realfast2Go is a forms software provider used by more than 61,000 real estate professionals in more than 12 states.
Realfast2Go enables its users to:
Work seamlessly from your home or office computer
Ensure compliance with automatic form updates
Save time with templates and clause libraries
Include complete descriptions with expandable fields
Ensure accuracy with automatic calculations, spell checking and data validation
Securely email forms to clients
With Realfast2Go, real estate professionals can more quickly prepare documents for client electronic signature anytime, anywhere. With a simple click of the mouse, real estate professionals can access DocuSign from within Realfast2Go. In minutes, users can tag any document with DocuSign’s familiar yellow Stick-eTabs. Once the document tagging process is completed, the sender’s client receives an email notification, is authenticated and can quickly navigate through the electronic signature process. By extending the integration of DocuSign within Realfast2Go, real estate agents can further simplify the real estate contract signing process, save hours of time each week, eliminate signing errors and accelerate deal close rates.
Top 10 Reasons Realfast2Go Chose DocuSign as its Electronic Signature Partner
DocuSign is easy and intuitive for non-techie Realfast users.
DocuSign includes robust electronic signature features, which are accessible for advanced users but not overwhelming for novices.
DocuSign has multiple layers of security and authentication so Realfast customers (and their clients) can use DocuSign for electronic signatures confidently.
DocuSign offers reasonable and flexible pricing plans for all types of users.
DocuSign is available everywhere Realfast does business.
DocuSign is a professional electronic signature solution, unlike messy mouse/stylus signature products.
The DocuSign technical staff is competent and responsive throughout all integration projects with the Realfast team.
DocuSign has competent, high-character leadership that matches the high standards Realfast aspires to maintain.
Want to learn more about Realfast2Go and DocuSign? Click to learn how you can quickly prepare documents with Realfast2Go before getting the electronic signatures you need from the fast, complete and trusted electronic signature provider, DocuSign!
You might, as a sender, need to manage a complex brokered transaction in which you don’t have the contact information for all the recipients and signers, but do have the information for the agents or brokers for those recipients.
What can you do?
With DocuSign Standard or Enterprise, you can use agent managed envelopes to get the electronic signatures you need! While the process for using agent managed envelopes is similar to the standard procedure for sending documents for electronic signature, you’ll have a few more steps to send an agent managed envelope.
Agent Managed Envelopes From DocuSign
By allowing senders to create and assign workflow without knowing all recipient information, DocuSign enables you to create fully digital document processes. The sender adds recipients and assigns roles, without having to enter name and email information and assigns a “manager” to the envelope.
This manager knows the contact information for the remaining recipients and can direct the envelope to them. After receiving and reviewing the envelope, the manager can add the names and email information for the next recipients and send them the envelope.
After the recipients sign the documents, the final version is returned to the original sender. A manager can be added after some of the recipients, but must be added before the recipients for which the sender doesn’t have information.
Just as the sender doesn’t know the contact information for all the recipients, the manager does not see the contact information for recipients ahead of him or her in the workflow. In the figure above, the Sender doesn’t have the contact information for Signer 3 and 4, so he creates an envelope, adds the recipients he knows (Signer 1 and 2) add the Manager, adds the roles for Signer 3 and 4 and then sends the envelope.
The Manager receives the envelopes after Signers 1 and 2 sign the document. The Manager adds the contact information for Signer 3 and 4 after receiving the envelope, but does not see the contact information for Signer 1 and 2.
Agent managed envelopes allow agents or brokers from both sides of a transaction to manage the signing process through DocuSign to support brokered or channel transactions.
When Would I Use Agent Managed Envelopes?
Insurance transaction: The insurance carrier can generate an envelope and send it to an insurance agent to use with customers, without knowing any information for the customers. The agent can later add the customer information and send the document for the customer’s electronic signature.
Real Estate transaction: The buyer’s agent can generate documents, send them to the buyers to e-sign and then hand the transaction off to the seller’s agent. The seller’s agent reviews the documents, adds the signer’s contact information and sends the documents for their electronic signatures to complete the transaction all in one envelope.
Legal transaction: One attorney creates a document for electronic signature and sends it to a second attorney for review and, if approved, the second attorney can send it to his customers for their electronic signature.
When a sender creates a new agent managed envelope, a manager must be added as one of the recipients. The two recipient types that can act as a manager: an Editor or Agent. The recipient type selected by the sender depends on what the changes and additions the sender wants the manager to have and the manager’s access to a DocuSign account.
Editor: The Editor recipient type must have a DocuSign account. With the same management and access rights for the envelope as the sender and can make changes to the envelope as if they were using the Advanced Correct feature. Editors can add the name and email information, add or change the routing order and set authentication options for the remaining recipients. Additional, an Editor can edit signature and initial tabs and data fields for the recipients. Additionally, an Editor can only send an envelope when the information for the remaining recipients is filled out.
Agent: The Agent recipient type doesn’t require a DocuSign account, so anyone can be an agent. Agents can add name and email information for other recipients and can only send an envelope when the information for the remaining recipients is filled out.
If an Editor or Agent is in the workflow, the sender may add recipients after Editor/Agent without typing the name and email information for those recipients. If the sender leaves a recipient’s name or email blank, the sender must specify a role name for that recipient.
Agent managed envelopes empower you to keep your document signing processes completely paperless, even when you don't have the information of every signer! Take a look to learn more about DocuSign's powerful electronic signature platform or take a look at DocuSign's electronic signature blog.
With our free form signing feature, you can use DocuSign to e-sign documents on your iPad, iPhone, Blackberry, Google Android and Windows Mobile devices today - including the iPhone 4 and Droid 2 phones!
You can drag signatures, initials and form fields to any location in the document to complete the signing.
Open the email sent to you from the DocuSign electronic signature service. Click the “Review” button to open your envelope.
Once you’ve opened your envelope, click the “I Agree” box for the consumer disclosure statement and the “I Adopt” box to adopt your electronic signature. Alternatively, you can modify your electronic signature prior to adopting it and clicking “continue”
Your document appears in the browser window. Your e-signature palette on the left – click to drag signatures, initials and form fields to any location in the document. In the example below, we selected and dragged the signature and date-signed form field to the document. You can reposition or remove any form field you have previously added before you complete your signing.
You can stay and review your document – click the “Complete Signing” button when you’re finished. The completed window appears and you can print or download a copy of your completed document and click “Done” to complete your free form signing experience!
While electronic signature is one of the most valuable tools for your business, other technologies can also add value. Designed specifically for REALTORS®, Wise Agent is a Customer Relationship Management (CRM) system, loaded with easy to use:
contact management tools
time management tools
transaction management tools
fully branded marketing tools
document storage features
Wise Agent also offers 24 hour customer support – the only system in the real estate industry to do so. They also offer free live online training classes, great for you to learn how to link your Wise Agent account to your website, so you can capture and follow-up with new leads!
By seamlessly connecting technology, people and business practices, Wise Agent increases productivity, organization while making it easy for its members to give full service to their clients to build long term relationships. Wise Agent’s partnership with DocuSign brings electronic signature to Wise Agent’s members, allowing for a completely paperless transaction from listing to close and then stores all documents online for easy access.
President Clinton and Executives from Salesforce.com, National Association of REALTORS® and Box.net Address Positive Impact of Electronic Signature and the ESIGN Act on Global Commerce and the Environment On Wednesday, June 30, we hosted the 2010 ESIGN Summit in San Francisco to commemorate the 10-year anniversary of the Electronic Signatures in Global National Commerce (ESIGN) Act that President Bill Clinton signed on June 30, 2000. We also celebrated the Congressional Resolutions designating June 30 as National ESIGN Day.
DocuSign CEO and president Steve King welcomed more than 300 attendees with the news that DocuSign led a coalition to make June 30 National ESIGN Day. Both houses of the U.S. Congress passed the resolutions to make this happen (see the blog post link for details). The ESIGN Summit began with a special message from Representative Jim McDermott (D-WA) who commented on the transformation the ESIGN Act has had on how we conduct transactions and commerce today, and applauded DocuSign’s leadership in driving e-signature adoption to increase productivity and efficiency for businesses and government.
Disclaimer: ActiveRain Corp. does not necessarily endorse the real estate agents, loan officers and brokers listed on this site. These real estate profiles, blogs and blog entries are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a house. ActiveRain Corp. takes no responsibility for the content in these profiles, that are written by the members of this community.
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