An Bui's Blog

DocuSign Community Tip of the Day: Giving Kudos!

An Bui (DocuSign) — Mon, 04 Apr 2011 20:35:19 -0700

DocuSign Inc. provides DocuSign Community, an electronic signature interest community as a service to our users and those interested in e-signature.
We hope you’ll join us in the DocuSign Community and check out some of the new features:

Learning Center: Quickly find articles based on community content.
Facebook Integration: Ask or answer questions without ever leaving Facebook!
Twitter Integration: Easily create posts from Tweets or respond to Tweets with community content without leaving the Community!
Recognition: Get recognized for your contribution to our new Community!

Today's DocuSign Community Tip of the Day is Giving Kudos - click to learn how you can recognize others in the Community!

DocuSign Summit to Offer Attendees Best Practices, Use Cases and Insights to Close More Deals Faster, Reduce Cost and Enhance Customer Satisfaction with Electronic Document and Signature Management Solutions

An Bui (DocuSign) — Wed, 23 Mar 2011 18:55:03 -0700

Featured Analyst from Independent Research Firm to Offer Insight on Current and Future Industry, Developer & Solution Trends, What Customers Should Do Today to Accelerate the Speed of Business

DocuSign®, the world’s leading online electronic signature service with nearly six million customers using the fastest, easiest and most secure way to send, sign, track and store documents, today opened registration for the DocuSign Summit in San Francisco, May 16-17, 2011. The DocuSign Summit agenda and registration are available at www.DocuSignSummit.com. Targeted to current and prospective DocuSign customers, partners and developers, the DocuSign Summit will offer keynote speeches, breakout sessions, training and workshops on industry, developer and international solution trends in managing documented business transactions that require a signature. Keynote speakers will include Craig Le Clair, vice president, principal analyst at Forrester Research Inc.; Tom Gonser, DocuSign founder and chief strategy officer; Steve King, DocuSign president and CEO; select DocuSign customers, partners and developers; and other DocuSign executives who will share insights on:

Industry, developer and international solution trends
eSignature implementations, case studies and best practices
DocuSign 2011 enhancements, product strategy and roadmap
Accelerating the speed of business with mobile
The legal and regulatory implications of the Federal ESIGN Act
DocuSign for Salesforce.com
Building Apps with DocuSign’s API

Additionally, attendees will learn how to best maximize their investment and get the most from the world’s leading online electronic signature service through in-depth training and workshops, including:

DocuSign basics, intermediate and advanced training
DocuSign best practices training
DocuSign for Salesforce.com training
DocuSign API workshops

Click for the complete agenda, registration and details on who will benefit from attending the DocuSign Summit.

Close More Deals with the Fastest, Easiest, Most Secure Way to Get Client Signatures

An Bui (DocuSign) — Thu, 10 Feb 2011 14:04:55 -0800

DocuSign Offers Truly Free Trial with Two New Real Estate Service Plans: Special REALTOR® Offers Include a New Unlimited Plan & Free Limited Use Package

As the official and exclusive electronic signature provider for the National Association of REALTORS® (NAR) 1.1 million members, we’re excited to announce the availability of DocuSign for REALTORS®, Professional Edition. The new product offers unlimited sending and a discounted price for the industry-leading electronic signature service, positioning REALTORS® to close more deals, more quickly with the fastest, easiest and most secure way to get client signatures.

In conjunction with the release of the new product, we’re offering a full-featured, thirty-day free trial of the Professional Edition with no credit card required to participate. At the end of thirty days, REALTORS® may purchase DocuSign for REALTORS®, Professional Edition at a special and exclusive discounted rate of $179.99 per year, the equivalent of $14.99 per month. Alternately, REALTORS® may choose to take advantage of the DocuSign for REALTORS®, FREE Edition which offers the full features and functionality of the Professional Edition with up to five sends per month. To take advantage of this limited-time offer of the Free Edition, REALTORS® must sign up for the trial by March 7, 2011, and send at least one document to be DocuSigned during the free trial period.

Steve King, chief executive officer at DocuSign, shares:

In real estate, the time between the official offer and the final signature can make or break the entire deal. Having a set of easy-to-use tools to streamline the process from start to finish is critical. DocuSign for REALTORS®, Professional Edition, gives REALTORS® everything they need to quickly and securely send, sign, track and store essential documents electronically, closing deals faster while enhancing client satisfaction.

As the official and exclusive electronic signature provider for the National Association of REALTORS® 1.1 million members, and a proud partner in the REALTOR Benefits® Program, we’re excited to enable REALTORS® to:

Save time – Get documents signed online in minutes, not hours or days
Keep control – Know who signed critical documents and when they were signed
Stay mobile – Store their documents online for access anytime, from anywhere
Gain confidence – DocuSigned documents are legally binding in all 50 states and Canada
Stand out – DocuSign provides the only REALTOR® branded e-signing solution

Click to learn more about DocuSign for REALTORS®, Professional Edition!

The Foreclosure Furor: Robo-Signatures Results in Controversy

An Bui (DocuSign) — Fri, 08 Oct 2010 17:57:04 -0700

I'm reblogging this from Tom Gonser, DocuSign's vice president and chief strategy officer, on the DocuSign electronic signature blog:

I have read several articles recently about the lack of process and procedure that contributed to the “foreclosure furor”. One legal blogger defined robo signature as:

[A] process where a signature is affixed on the default notices, or other mortgage documents without reliable means or authenticity thus accelerating the foreclosure process. … Basically, this robo controversy is alive when banks foreclosure department streamlined the foreclosure process by falsely submitting affidavits, and forged signature.

As I read about this breakdown in document workflow and process management resulting from high volumes of transactions and documents, I am confident that had the banking and mortgage industries used DocuSign’s Electronic Signature Platform to handle these transactions in the first place, much of this could have been averted. I mean that. If the banking and mortgage industries used technology like DocuSign to manage the paper process rather than manual, human processes, these issues would be minimized. Three Contributing Causes to the Foreclosure Furor:

Authentication: Paper processes did not utilize available means to positively authenticate people because the traditional method, in-person notary, was overwhelmed. Instead they relied on photocopies of drivers’ licenses, which were often forged. Evidence points to the fact that a huge percentage loans processed did not adequately check the identification of the person who obtained the loan.
Control: A manual paper process lacks adequate controls. It is subject to human error, and human shortcuts we are calling ‘robo-signing’ in the press today.
Volume: As the number of loans skyrocketed, there just were not enough people to manage the cumbersome paper foreclosure process.

Foreclosure processors worked in cubicle farms and in the name of speed, emphasized form over substance. As the legal blogger noted:

They were like signature machines affixing their signatures on thousands of documents without testing its reliability or authenticity.

Processing a financial transaction using DocuSign can fix these core problems by using technology to streamline, enforce, and authenticate signers to a transaction. How DocuSign could have and should have been used to manage foreclosure processing and eliminate the possibility of ‘robo-signing’ and other problems:

Authentication and Security: Using DocuSign, each signer is required to authenticate to act on the document. DocuSign enables authentication in several forms, including phone based biometric authentication as well as Social Security number, age, name and address verification. You literally cannot view or e-sign without authenticating. Each file is encrypted and protected from unauthorized changes. This happens securely online using only a browser. Compare this to the paper process where there was likely NO authentication at all. The slower paper process is much less secure.
Control: Using DocuSign, each signer can be required to view pages, paragraphs, initials and signature locations in sequential order through any document. Signers must look at every page and cannot sign more than one document at a time. DocuSign enforces the proper legal process of “review and sign” everywhere in the document. It is impossible to ‘robo-sign’ using a system like DocuSign. Each step must be deliberate, and is recorded as the act of a specific person and stored with an audit trail that permanently shows everything about the history and signing process of every document.
Volume: Sending and signing documents electronically is far more efficient than the paper process. Electronic documents cannot be shuffled out of order and pages cannot be removed, marked up, or torn. Files containing hundreds of pages can be easily retrieved and reviewed. DocuSign can ensure with an audit trail that each page required was initialed, signed, and reviewed. All of this activity is time-stamped and saved with a tamperproof audit trail. Customers tell us they can manage 10x the amount of documentation electronically as they can with paper, without errors, and much greater readability.

So, if you want to get rid of Robo-Signing, use the proper tools for the job. Use DocuSign’s system to allow you to handle the high volumes, with precise control and a high degree of accountability, authentication, and security. The time has come to start putting this mess behind us, and the best and fastest way we are going to get there is to harness the right technology.

Get DocuSign Electronic Signature in docSTAR’s Broker Central Real Estate Transaction Management Solution

An Bui (DocuSign) — Mon, 13 Sep 2010 12:46:48 -0700

New End-to-End Document and Transaction Management Solution Offers Brokerages a Competitive Edge While Going Green

We’re excited to announce a partnership with Mosaic Corporation, a leading business process optimization firm specializing in paperless back office workflows. DocuSign’s electronic signature service will be integrated within the docSTAR Broker Central real estate software product to create an end-to end document and transaction management solution specifically tailored for residential and commercial real estate brokerages.

James Kingery, president of Mosaic Corporation, shares:

docSTAR’s Broker Central is a paperless document and transaction management solution tailored specifically for the real estate market. It allows real estate professionals to efficiently and effectively manage real estate documents to drive paperless transactions—improving customer satisfaction and the bottom line. Now with the inclusion of DocuSign, the number one electronic signature service in real estate within docSTAR’s Broker Central, real estate brokerages have a complete document and transaction management solution to better succeed in a highly competitive real estate market while making significant inroads with green initiatives.

Broker Central is a collaborative software-as-a-service offering from Mosaic and docSTAR, a leader in document management software solutions. Broker Central layers transparently on existing workflows, minimizing interruptions in productivity. docSTAR’s Broker Central securely scans and stores paper documents, along with critical electronic files, allowing for immediate retrieval. With the integration of the DocuSign electronic signature service, docSTAR’s Broker Central will provide real estate professionals the ability to manage the entire real estate transactions from the Web—from offer to closing—completely paperless. docSTAR’s Broker Central offers a green, fully optimized, end-to-end electronic document and transaction management solution for residential and commercial real estate brokerages and marketing centers.

In a competitive market, minutes can literally make the difference when closing a deal. With Broker Central, real estate professionals can more quickly prepare, manage and archive real estate documents from any computer with Internet access. With a simple click of the mouse, real estate professionals can access DocuSign from within docSTAR’s Broker Central and tag any document with DocuSign’s familiar yellow Stick-eTabs®. Once completed, the client receives an email notification, is authenticated and quickly navigated through the electronic signature process. Completed electronic documents are securely archived within docSTAR’s Broker Central and immediately accessible. By extending the integration of DocuSign within docSTAR’s Broker Central, real estate agents can perform business transactions with greater agility, simplify the real estate contract signing process, save hours of time each week, eliminate signing errors and accelerate deal close rates. Brokerages can reduce costs, streamline business processes offer better services and tools to attract and retain quality real estate professionals.

Tom Franceski, president of docSTAR and creator of Broker Central, states:

Mosaic offers real estate expertise, better aligning docSTAR’s Broker Central offerings with the needs of real estate brokerages and marketing centers. DocuSign electronic signature technology complements docSTAR’s Broker Central by expanding the value proposition for a complete and comprehensive Web-based document and transaction management solution. We can also better differentiate our solution as DocuSign is the electronic signature market leader in real estate with more people, more companies trusting DocuSign to complete more real estate deals every day than any other electronic signature provider.

docSTAR’s Broker Central users will join more than 30,000 real estate professionals eliminating paper and expediting real estate transactions with DocuSign. Rather than driving across town to get a signature or forcing clients to find a fax machine, real estate professionals use DocuSign to execute agreements with buyers and sellers electronically. With real estate forms signed in minutes, not days, DocuSign and docSTAR’s Broker Central will help real estate professionals achieve higher sales, increase client satisfaction and maintain a competitive edge. Safe and secure, the DocuSign electronic signature process is also easy to use and legally compliant.

From Dave Thorpe, market director at DocuSign:

Mosaic, docSTAR and DocuSign provide real estate brokerages and their sales professionals with state of the art technology to better manage workflows, and close real estate transactions faster and easier. docSTAR’s Broker Central will help real estate professionals leverage the power of DocuSign’s electronic signature services directly from anywhere, anytime for a rich, complete and convenient end-to-end document and transaction management process. This partnership further demonstrates DocuSign’s leadership as the standard in electronic signature solutions for real estate professionals.

Click to learn more about DocuSign electronic signature and docSTAR’s Broker Central real estate transaction management solution!

For more information about DocuSign and tips and tricks on electronic signature, take a look at the DocuSign blog!

Partner Profile: Realfast2Go and DocuSign Offer a Fast, Complete and Mobile Way to Transact Business

An Bui (DocuSign) — Tue, 07 Sep 2010 13:06:08 -0700

While electronic signature is one of the most valuable tools for your business, other technologies can also add value. Realfast2Go is a forms software provider used by more than 61,000 real estate professionals in more than 12 states.

Realfast2Go enables its users to:

Work seamlessly from your home or office computer
Ensure compliance with automatic form updates
Save time with templates and clause libraries
Include complete descriptions with expandable fields
Ensure accuracy with automatic calculations, spell checking and data validation
Securely email forms to clients

With Realfast2Go, real estate professionals can more quickly prepare documents for client electronic signature anytime, anywhere. With a simple click of the mouse, real estate professionals can access DocuSign from within Realfast2Go. In minutes, users can tag any document with DocuSign’s familiar yellow Stick-eTabs. Once the document tagging process is completed, the sender’s client receives an email notification, is authenticated and can quickly navigate through the electronic signature process. By extending the integration of DocuSign within Realfast2Go, real estate agents can further simplify the real estate contract signing process, save hours of time each week, eliminate signing errors and accelerate deal close rates.

Top 10 Reasons Realfast2Go Chose DocuSign as its Electronic Signature Partner

DocuSign is easy and intuitive for non-techie Realfast users.
DocuSign includes robust electronic signature features, which are accessible for advanced users but not overwhelming for novices.
DocuSign has multiple layers of security and authentication so Realfast customers (and their clients) can use DocuSign for electronic signatures confidently.
DocuSign offers reasonable and flexible pricing plans for all types of users.
DocuSign is available everywhere Realfast does business.
DocuSign is endorsed by NAR and offers a REALTOR® Edition electronic signature solution.
DocuSign is approved for use in FHA transactions.
DocuSign is a professional electronic signature solution, unlike messy mouse/stylus signature products.
The DocuSign technical staff is competent and responsive throughout all integration projects with the Realfast team.
DocuSign has competent, high-character leadership that matches the high standards Realfast aspires to maintain.

Want to learn more about Realfast2Go and DocuSign? Click to learn how you can quickly prepare documents with Realfast2Go before getting the electronic signatures you need from the fast, complete and trusted electronic signature provider, DocuSign!

To learn more about DocuSign, take a look at the DocuSign electronic signature blog!

Feature Friday: Using Agent Managed Envelopes

An Bui (DocuSign) — Fri, 03 Sep 2010 14:33:00 -0700

You might, as a sender, need to manage a complex brokered transaction in which you don’t have the contact information for all the recipients and signers, but do have the information for the agents or brokers for those recipients. What can you do? With DocuSign Standard or Enterprise, you can use agent managed envelopes to get the electronic signatures you need! While the process for using agent managed envelopes is similar to the standard procedure for sending documents for electronic signature, you’ll have a few more steps to send an agent managed envelope.

Agent Managed Envelopes From DocuSign

By allowing senders to create and assign workflow without knowing all recipient information, DocuSign enables you to create fully digital document processes. The sender adds recipients and assigns roles, without having to enter name and email information and assigns a “manager” to the envelope. This manager knows the contact information for the remaining recipients and can direct the envelope to them. After receiving and reviewing the envelope, the manager can add the names and email information for the next recipients and send them the envelope. After the recipients sign the documents, the final version is returned to the original sender. A manager can be added after some of the recipients, but must be added before the recipients for which the sender doesn’t have information. Just as the sender doesn’t know the contact information for all the recipients, the manager does not see the contact information for recipients ahead of him or her in the workflow. In the figure above, the Sender doesn’t have the contact information for Signer 3 and 4, so he creates an envelope, adds the recipients he knows (Signer 1 and 2) add the Manager, adds the roles for Signer 3 and 4 and then sends the envelope. The Manager receives the envelopes after Signers 1 and 2 sign the document. The Manager adds the contact information for Signer 3 and 4 after receiving the envelope, but does not see the contact information for Signer 1 and 2. Agent managed envelopes allow agents or brokers from both sides of a transaction to manage the signing process through DocuSign to support brokered or channel transactions. When Would I Use Agent Managed Envelopes?

Insurance transaction: The insurance carrier can generate an envelope and send it to an insurance agent to use with customers, without knowing any information for the customers. The agent can later add the customer information and send the document for the customer’s electronic signature.
Real Estate transaction: The buyer’s agent can generate documents, send them to the buyers to e-sign and then hand the transaction off to the seller’s agent. The seller’s agent reviews the documents, adds the signer’s contact information and sends the documents for their electronic signatures to complete the transaction all in one envelope.
Legal transaction: One attorney creates a document for electronic signature and sends it to a second attorney for review and, if approved, the second attorney can send it to his customers for their electronic signature.

When a sender creates a new agent managed envelope, a manager must be added as one of the recipients. The two recipient types that can act as a manager: an Editor or Agent. The recipient type selected by the sender depends on what the changes and additions the sender wants the manager to have and the manager’s access to a DocuSign account.

Editor: The Editor recipient type must have a DocuSign account. With the same management and access rights for the envelope as the sender and can make changes to the envelope as if they were using the Advanced Correct feature. Editors can add the name and email information, add or change the routing order and set authentication options for the remaining recipients. Additional, an Editor can edit signature and initial tabs and data fields for the recipients. Additionally, an Editor can only send an envelope when the information for the remaining recipients is filled out.
Agent: The Agent recipient type doesn’t require a DocuSign account, so anyone can be an agent. Agents can add name and email information for other recipients and can only send an envelope when the information for the remaining recipients is filled out.

If an Editor or Agent is in the workflow, the sender may add recipients after Editor/Agent without typing the name and email information for those recipients. If the sender leaves a recipient’s name or email blank, the sender must specify a role name for that recipient. Agent managed envelopes empower you to keep your document signing processes completely paperless, even when you don't have the information of every signer! Take a look to learn more about DocuSign's powerful electronic signature platform or take a look at DocuSign's electronic signature blog.

Feature Friday: Free Form Signing For Electronic Signature Where You Want It

An Bui (DocuSign) — Fri, 20 Aug 2010 12:20:08 -0700

With our free form signing feature, you can use DocuSign to e-sign documents on your iPad, iPhone, Blackberry, Google Android and Windows Mobile devices today - including the iPhone 4 and Droid 2 phones!

You can drag signatures, initials and form fields to any location in the document to complete the signing.

Open the email sent to you from the DocuSign electronic signature service. Click the “Review” button to open your envelope.

Once you’ve opened your envelope, click the “I Agree” box for the consumer disclosure statement and the “I Adopt” box to adopt your electronic signature. Alternatively, you can modify your electronic signature prior to adopting it and clicking “continue”

Your document appears in the browser window. Your e-signature palette on the left – click to drag signatures, initials and form fields to any location in the document. In the example below, we selected and dragged the signature and date-signed form field to the document. You can reposition or remove any form field you have previously added before you complete your signing.

You can stay and review your document – click the “Complete Signing” button when you’re finished. The completed window appears and you can print or download a copy of your completed document and click “Done” to complete your free form signing experience!

Let’s take a look:

For more conversation about DocuSign, take a look at DocuSign's electronic signature blog!

Partner Profile: Wise Agent, Extending Online Real Estate Solutions With DocuSign

An Bui (DocuSign) — Mon, 09 Aug 2010 17:43:49 -0700

While electronic signature is one of the most valuable tools for your business, other technologies can also add value. Designed specifically for REALTORS®, Wise Agent is a Customer Relationship Management (CRM) system, loaded with easy to use:

contact management tools
time management tools
transaction management tools
fully branded marketing tools
document storage features

Wise Agent also offers 24 hour customer support – the only system in the real estate industry to do so. They also offer free live online training classes, great for you to learn how to link your Wise Agent account to your website, so you can capture and follow-up with new leads!

By seamlessly connecting technology, people and business practices, Wise Agent increases productivity, organization while making it easy for its members to give full service to their clients to build long term relationships. Wise Agent’s partnership with DocuSign brings electronic signature to Wise Agent’s members, allowing for a completely paperless transaction from listing to close and then stores all documents online for easy access.

DocuSign Hosts Memorable 2010 ESIGN Summit in San Francisco

An Bui (DocuSign) — Mon, 09 Aug 2010 11:38:08 -0700

President Clinton and Executives from Salesforce.com, National Association of REALTORS^® and Box.net Address Positive Impact of Electronic Signature and the ESIGN Act on Global Commerce and the Environment
On Wednesday, June 30, we hosted the 2010 ESIGN Summit in San Francisco to commemorate the 10-year anniversary of the Electronic Signatures in Global National Commerce (ESIGN) Act that President Bill Clinton signed on June 30, 2000. We also celebrated the Congressional Resolutions designating June 30 as National ESIGN Day.

DocuSign CEO and president Steve King welcomed more than 300 attendees with the news that DocuSign led a coalition to make June 30 National ESIGN Day. Both houses of the U.S. Congress passed the resolutions to make this happen (see the blog post link for details). The ESIGN Summit began with a special message from Representative Jim McDermott (D-WA) who commented on the transformation the ESIGN Act has had on how we conduct transactions and commerce today, and applauded DocuSign’s leadership in driving e-signature adoption to increase productivity and efficiency for businesses and government.

To learn more about DocuSign check out our Electronic Signature Blog

Feature Friday: How To Use DocuSign in flexmls Forms

An Bui (DocuSign) — Fri, 06 Aug 2010 17:51:49 -0700

Originally posted on DocuSign's electronic signature blog

Have you wondered what an integration of DocuSign electronic signature into a forms provider looks like? In today’s Feature Friday, let’s look at how DocuSign works with flexmls forms.

DocuSign electronic signature service allows you to send forms for e-signature and e-sign forms. Using flexmls forms and DocuSign together, you can send forms using email to gather the legally binding electronic signatures you need.

If you’re already a DocuSign subscriber, you can connect your DocuSign account and your flexmls account. Sign in once, and each time you visit the DocuSign tab after, you can create new DocuSign envelopes for electronic signature.

If you aren’t yet a DocuSign subscriber, you can use the DocuSign tab to learn more about electronic signature from DocuSign, or to sign up.

Once you’re signed in, the DocuSign tab will allow you to select all forms in the current flexmls forms folder, the current form, or any combination of forms.

On the right hand side, you can assign people to the roles defined in the selected forms. The roles listed will be those included in any of the forms in the folder, so you can send the forms to the appropriate parties.

If you’ve used the auto-populate feature on the forms, the corresponding roles in the DocuSign tab will already be filled in.

Use the order box to designate the order in which the documents should be signed. Below, you can add additional recipients as signers, or you can send a carbon copy to a non-signing party.

Click “Create Envelope” to continue to the DocuSign page.

If you’ve previously created envelopes for the forms folder, the DocuSign tab will also have links to any related envelopes. Envelopes are listed by the creation date, along with status, and the subject of the DocuSign message relating to the envelope, included for your reference.

If you need to make changes to your DocuSign settings, click on the “DocuSign Settings” option under “forms” on your menu.

DocuSign is also integrated in other real estate forms, including zipForm 6, Realfast and others! For more, take a look at DocuSign's electronic signature blog; DocuSign: fast, complete and trusted electronic signature for your needs.

DocuSign Electronic Signature Now Available in Realfast Real Estate Forms

An Bui (DocuSign) — Wed, 04 Aug 2010 15:26:35 -0700

Partnership Offers Real Estate Professionals a Fast, Complete and Mobile Solution to Transact Business

Did you know that electronic signature is now accessible from within Realfast2Go, real estate forms software from Realfast? Used by over 61,000 real estate professionals in more than 12 states, Realfast2Go now seamlessly integrates with our electronic signature service, providing end-to-end web-based automated real estate forms. With advanced electronic signature functionality, Realfast users can accelerate the real estate document signing process and ensure deals close faster, while leveraging complete visibility into the document process. In a competitive market, minutes can literally make the difference when closing a deal. With Realfast2Go, real estate professionals can more quickly prepare documents for client electronic signature anytime, anywhere. With a simple click of the mouse, real estate professionals can access DocuSign from within Realfast2Go. In minutes, users can tag any document with DocuSign’s familiar yellow Stick-eTabs. Once the document tagging process is completed, the sender's client receives an email notification, is authenticated and can quickly navigate through the electronic signature process. By extending the integration of DocuSign within Realfast2Go, real estate agents can further simplify the real estate contract signing process, save hours of time each week, eliminate signing errors and accelerate deal close rates.

John Mayes, chief executive officer of Realfast, shares:

Realfast listens to our customers and adds the features to Realfast2Go that will maximize agent productivity. Electronic signature capability is in high demand and DocuSign is the market leader in electronic signatures. Now Realfast2Go users will have unparalleled convenience and ease of use to quickly send forms to clients for electronic signature with DocuSign. Realfast2Go really is the easiest way for real estate professionals to complete a paperless transaction.

Realfast users can now join more than 30,000 real estate professionals in eliminating paper and expediting real estate transactions with DocuSign. Rather than driving across town to get a signature or forcing clients to find a fax machine, real estate professionals use DocuSign to execute agreements with buyers and sellers electronically. With real estate forms signed in minutes, not days, DocuSign real estate professionals achieve higher sales, increase client satisfaction and maintain a competitive edge. Safe and secure, the DocuSign e-signature process is also easy to use and legally compliant. Dave Thorpe, market director at DocuSign, explains how providing electronic signature in real estate forms benefits real estate professionals:

Realfast and DocuSign provide real estate professionals with state of the art technology to better manage workflows, and close real estate transactions faster and easier. Real estate professionals can now leverage the power of DocuSign electronic signature services directly from Realfast2Go anytime, anywhere for a rich, complete and convenient end-to-end forms management process. This partnership with Realfast is another example of DocuSign’s leadership as the standard in electronic signature solutions for real estate professionals.

Click for more information about DocuSign and Realfast2Go or take a look at DocuSign's electronic signature blog!

Special Sunday Post: Give Feedback on Electronic Signature Features!

An Bui (DocuSign) — Sun, 01 Aug 2010 16:59:21 -0700

DocuSign sets the standard for electronic signature services in real estate because we care about user feedback. We incorporate your thoughts to provide you with the e-sign features you want and need for your real estate business.

Make Your Voice Heard - Share Which E-Signature Features YOU WANT

We want your feedback on what features you value most in our electronic signature service to improve our e-sign offering.

Please take this short survey (approximately 16 questions or 5-7 minutes to complete) and let us know what features you find valuable and what features you don’t. Your input is vital to us. Please forward, re-blog, retweet, or share with any other real estate professionals that may also have input!

Thanks so much for your help!

- Tom Gonser, Vice President and Chief Strategy Officer, & the DocuSign Team

DocuSign Hosts Memorable 2010 ESIGN Summit in San Francisco

An Bui (DocuSign) — Wed, 28 Jul 2010 14:20:57 -0700

On Wednesday, June 30, we hosted the 2010 ESIGN Summit in San Francisco to commemorate the 10-year anniversary of the Electronic Signatures in Global National Commerce (ESIGN) Act that President Bill Clinton signed on June 30, 2000. We also celebrated the Congressional Resolutions designating June 30 as National ESIGN Day.

The ESIGN Summit began with a special message from Representative Jim McDermott (D-WA) who commented on the transformation the ESIGN Act has had on how we conduct transactions and commerce today, and applauded DocuSign’s leadership in driving e-signature adoption to increase productivity and efficiency for businesses and government. In the video below, these remarks take place from 1:57- 2:52.

In his address titled “Embracing Our Common Humanity,” President Bill Clinton greeted the attendees, citing a number of significant anniversaries his foundation observed.

Along with presenting a balanced budget to Congress and the Middle East peace process, he noted that the ESIGN Act will have one of the largest impacts on how people live and work. President Clinton spoke about the top challenges the world faces today, and the ways information technology can be used to better the lives of people around the world. He expressed his belief in the transformative power of the Internet and said he was concerned most about expanding its use worldwide to connect more people and remove additional barriers:

We’ve learned throughout all of human history that trust is the basis for all commerce...We have to work harder to get countries not to block it, rather than keeping bad apples out of it

Next Gary Thomas, first vice president-elect, National Association of REALTORS® (NAR), discussed the importance of relationships in the real estate industry. As the largest trade organization in America, NAR made a strategic financial investment in DocuSign in November 2009 through its Second Century Ventures fund.

NAR’s 1.1 million REALTORS® are helping people realize the American Dream of home ownership. Our alliance with DocuSign enables REALTORS® and their clients to track business from any place any time. Now real estate closings are radically faster, contracts don’t have to be faxed back and forth, and home buyers and sellers don’t have to come into the office to sign papers—they can even be signed from an airplane 30,000 feet in the sky

Thomas said, referring to a recent San Francisco Chronicle story about a couple who e-signed their real estate documents midflight with DocuSign.

In conclusion, DocuSign’s Tom Gonser spoke about the evolution of how business transactions have been signed through the ages and showcased DocuSign’s latest innovations that are adding new levels of flexibility, collaboration and mobility to core business processes of completing business transactions. Gonser related that electronic signature technology has moved beyond just signing documents and that DocuSign has created a platform that manages the entire document electronic signature process—with powerful collaboration and negotiation tools to accelerate business from anywhere, anytime.

He demonstrated the first Apple® iPad electronic signature application, illustrating how easy it is to access documents for signature via handheld devices and the rich real-time reporting DocuSign offers.

Attendees praised DocuSign for driving the National ESIGN Day resolution and taking the industry lead on raising awareness of the key role of electronic signatures in the growth of commerce trend toward more environmentally friendly and efficient business practices.

DocuSign chairman Keith Krach commended the event for bringing together industry luminaries and leaders in markets such as finance, e-commerce and real estate:

DocuSign is not only leading the industry with the most advanced product, the most strategic partnerships and the greatest number of customers, by creating the industry discussion about the future of business transactions, DocuSign is validating its position as the market leader and global standard in electronic signature.

Click to read the electronic signature blog, learn more about the 2010 ESIGN Summit, or you can view a short video of the event:

eSignature Makes Summer Sizzle! DocuSign in the News

An Bui (DocuSign) — Thu, 22 Jul 2010 12:33:44 -0700

Sailing, sun, and eSignatures – summer’s heating up and so are the wires! What are people talking about when they’re talking about electronic signatures? I did a brief search, and here’s what I discovered…

Electronic Signatures in Real Estate: Doing Real Estate Deals Anywhere, With Mobile
Inman News: DocuSign beefs up mobile capabilities: Users can digitize documents with iPhone camera

…The latest version of DocuSign’s electronic signature management platform offers the ability to markup documents during negotiations, and also includes “designed for mobile” functionality for Apple’s iPhone and iPad and Android mobile devices, the company said today.

DocuSign for iPhone and iPad allows users to access documents from Google Docs, Box.net, and other cloud-based services. Apple iPhone users can digitize paper documents by snapping pictures of them with their phone, allowing them to add “sign here” tabs and collect electronic signatures from their clients.

“E-mail to signature” capabilities allow users to forward documents they receive as e-mail attachments to an e-mail address for conversion into DocuSign “electronic envelopes” that can be signed from anywhere in the world….

Florida Realtor: How To Go Paperless

…”With the introduction of digital signatures, you can now sit at your desk and send out contracts for signature anywhere in the world,” [Kevin] Gallagher notes that with digital signatures – he uses DocuSign – you don’t have to “print documents, make arrangements to meet clients, obtain signatures and forward the documents to the buyer or seller. …

Click to find additional DocuSign product information on DocuSign’s real estate Web page.

To find out about DocuSign and what we are up to check us out at our DocuSign Electronic Signature Blog

DocuSign eSignature iPhone App Recognized as 2010 Inman Innovator Awards Finalist

An Bui (DocuSign) — Thu, 22 Jul 2010 12:25:15 -0700

DocuSign to Sponsor Inman Real Estate Connect 2010 and Debut New Apple iPad eSignature App
As the leading provider of the most trusted eSignature platform, we’re excited to announce today that we were named a finalist for the 2010 Inman Innovator Awards. We’re also sponsoring and exhibiting at the Real Estate Connect conference in San Francisco on July 13-15 hosted by Inman News.

The Inman News review team of the 2010 Inman Innovator Awards recognized DocuSign’s ESIGN iPhone® app in the category of New Technology. The ESIGN iPhone eSignature application provides real estate agents the freedom to send and receive contracts for signature to buyers and sellers conveniently from their Apple® iPhones, anytime from anywhere in the world. Since 1997, the Inman Innovator Awards have recognized companies representing the best in real estate innovation and technology. Winners will be announced during the conference.

Click to find additional DocuSign product information on DocuSign’s real estate Web page.

To find out about DocuSign and what we are up to check us out at our DocuSign Electronic Signature Blog

Feature Friday: How-To Use Agent Managed Envelopes, a Spring ’10 Feature

An Bui (DocuSign) — Thu, 22 Jul 2010 12:20:23 -0700

Welcome to Feature Friday! This video will show you how to set up an agent managed envelope for electronic signature when the person starting the transaction doesn’t have contact information for all signers.

In broker transactions, such as those by real estate professionals, financial advisors and insurance agents, the initiator of the paperwork may not have the complete contact information for all signers, but the brokers and agents may have this information.

Normally, you need to have the contact information for all the recipients to send an envelope. By using Agent Managed Transactions, you can still complete the transaction without having all of the information.

When creating a new agent managed envelope, a broker or agent that has the contact information must be added as one of the recipients as a manager for the envelope.

Click to find additional DocuSign product information on DocuSign’s real estate Web page.

To find out about DocuSign and what we are up to check us out at our DocuSign Electronic Signature Blog

Connect With DocuSign at Inman Real Estate Connect

An Bui (DocuSign) — Thu, 22 Jul 2010 12:06:28 -0700

Next week, you can find DocuSign at Inman Real Estate Connect in San Francisco and RE BarCamp San Francisco! We’re available to discuss electronic signature and how DocuSign works to save you time and money. With eSignature, you have more control over your real estate deals!

Mike Pressnall, real estate partner manager, Nader Nasseri, real estate program manager, Sean Jones, account executive, and An Bui, senior manager, social media can discuss with you what DocuSign is doing with electronic signature for real estate and for mobile!

Click to find out additional DocuSign information on DocuSign’s real estate Web page.

New Time-Saving Functionality: Forms and Electronic Signature

An Bui (DocuSign) — Tue, 20 Jul 2010 18:12:30 -0700

DocuSign Extends Integration within flexmls Forms to 90,000 Real Estate Professionals

We're excited to announce the advanced functionality of our electronic signature service within flexmls Forms. With FBS, creators of the flexmls® family of Web applications used by more than 90,000 real estate professionals, we've extended the integration of DocuSign to provide pre-tagged flexmls Forms. This advanced functionality provides flexmls Forms users heightened convenience with DocuSign pre-tagged flexmls forms to accelerate the real estate document signing process and ensure deals close faster.

In the competitive real estate market, minutes can literally make the difference when closing a deal. Through flexmls Forms Web solution, real estate professionals can more quickly prepare documents for client electronic signature. With a simple click of the mouse, real estate professionals can select pre-tagged forms within flexmls Web application, then electronically “send” to clients using DocuSign. The client receives an email notification, is authenticated and quickly navigated through the e-signing process.

By extending the integration of DocuSign within flexmls, real estate agents can further simplify the real estate contract signing process, save hours of time each week, eliminate signing errors and accelerate deal close rates. Michael Wurzer, president and CEO of FBS, states:

Our goal at FBS is to help agents complete more transactions and this new time-saving functionality from DocuSign to our Forms system will help in realizing that goal. As the standard in the real estate market, DocuSign improves the speed, accuracy and efficiency of getting contracts signed, and with pre-tagged flxmls Forms, these benefits are further magnified.

For more information on DocuSign and flexmls as well as a how to video, take a look at the DocuSign Electronic Signature blog.

DocuSign Secures U.S. Senate Resolution Designating June 30 as “National ESIGN Day”

An Bui (DocuSign) — Tue, 06 Jul 2010 11:52:24 -0700

Senators Acknowledge the Importance of eSignatures in Today’s Dynamic Business World on the 10th Anniversary of Electronic Signatures in Global and National Commerce Act (ESIGN)

Today, the United States Senate passed a resolution (S. Res. 576) at our request, designating June 30, 2010 – the date of the historic 10th anniversary of the Electronic Signatures in Global and National Commerce Act (ESIGN) – as “National ESIGN Day 2010.” The resolution was the result of an effort spearheaded by DocuSign, leading provider of the most trusted cloud computing electronic signature platform, as a means to acknowledge the vital role of e-signatures in the development and continued growth of interstate and foreign commerce, and commemorate the ESIGN Act, which was signed by President Bill Clinton on June 30, 2000. The United States House of Representatives is anticipated to vote on similar legislation, which is being led by U.S. Congressman Jim McDermott (D-WA), this week.

For more on this post and about Docusign , check out the Docusign Electronic Signature Blog

DocuSign Leads Coalition to Secure U.S. House and U.S. Senate Resolutions Designating June 30 as “National ESIGN Day”

An Bui (DocuSign) — Tue, 06 Jul 2010 11:35:57 -0700

U.S. House and Senate Acknowledge the Importance of eSignatures in Today’s Dynamic Business World on the 10th Anniversary of Electronic Signatures in Global and National Commerce Act (ESIGN)

As of today, the United States Senate and the United States House of Representatives both passed resolutions at the request of DocuSign® and industry leaders designating June 30 – the date of the historic 10th anniversary of the Electronic Signatures in Global and National Commerce Act (ESIGN) – as “National ESIGN Day.” The resolutions were the result of an effort spearheaded by us, as the leading provider of the most trusted cloud computing electronic signature platform, as a means to acknowledge the vital role of e-signatures in the development and continued growth of interstate and foreign commerce, and commemorate the ESIGN Act, which was signed by President Bill Clinton on June 30, 2000.

For more on this post and about Docusign , check out the Docusign Electronic Signature Blog

DocuSign and salesforce.com Create End-to-End Cloud-Based Business Transactions

An Bui (DocuSign) — Tue, 06 Jul 2010 11:31:45 -0700

Alliance Will Bring DocuSign eSignature Services to Force.com, and Deliver Salesforce Chatter-Enabled eSignature Processes

We’re excited to announce a strategic alliance with salesforce.com to be theelectronic signature services provider in the salesforce.com OEM2 program. This joint OEM agreement allows DocuSign to offer our e-signature services as a best practice for Salesforce CRM customers to close business transactions in the cloud.

For more on this post and about Docusign , check out the Docusign Electronic Signature Blog

Launching a New Era in eSignature Management Platform With our Anticipated Spring ’10 Release

An Bui (DocuSign) — Tue, 06 Jul 2010 11:27:24 -0700

Mobile Functionality to Accelerate Business in the Cloud

We’re announcing the availability of DocuSign Spring ‘10, the latest release of the company’s award-winning e-signature service. This version offers unprecedented capabilities for signers to negotiate critical elements of transactions during the signing process. Other advancements include two-factor phone authentication, agent-managed transaction support, enhanced PowerForms 2.0 embeddable forms and dynamic form fields. In addition, this version offers enhanced Designed for Mobile functionality specifically for Apple® iPhone® and iPad®, and Google® AndroidTM mobile devices.

More than ever, organizations are seeking on-demand solutions like DocuSign to automate core business processes, reduce costs and increase productivity. From a quick electronic signature on a sales contract to a complex agreement requiring multi-party signatures, data collection and specific workflow, DocuSign has the most complete solution available. Customers can choose the right tool for the job— all from within the DocuSign platform.

For more on this post and about Docusign , check out the Docusign Electronic Signature Blog

Bringing eSignature Service to Box.net’s Cloud Content Management Platform

An Bui (DocuSign) — Tue, 06 Jul 2010 11:24:07 -0700

Combined Services Offer Businesses Secure Solution to Create, Collaborate and Close Transactions in the Cloud

As the provider of the most trusted SaaS-based electronic signature management platform, we’re excited to announce our partnership with Box.net, the leading provider of cloud content management. As a featured service on the Box.net platform, the DocuSign eSignature solution will be available to Box.net’s four million users, empowering them to collaborate on content and then close transactions in the cloud. Karen Appleton, vice president of business development at Box.net, provides thoughts on adding DocuSign to the Box.net platform.

For more on this post and about Docusign , check out the Docusign Electronic Signature Blog

85 Percent of U.S. Adults Want to Bag Paper and Go Green

An Bui (DocuSign) — Tue, 06 Jul 2010 11:18:17 -0700

Survey Reveals Vast Majority of Consumers Annoyed with Paper Documents, Want to Do More Online

“Conserve paper and be green” is the mantra for the overwhelming majority (85%) of Americans, according to a recent survey of more than one thousand U.S. adults conducted by Harris Interactive® for DocuSign, Inc. The broad consumer survey reveals nearly three in four adults are frustrated with completing paper-based documents, and provides a compelling snapshot of consumer preferences and the growing role smart phones are having on the average person’s daily activities.

For more on this post and about Docusign , check out the Docusign Electronic Signature Blog