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VistaPrint: How NOT to Run Your Company a Cautionary Tale
How not to run your business is often too well documented online and in the real world. The problem occurs when we are victims of poor service, uncaring people, or unmatched promises. After my experience with Vistaprint last week, I can honestly say that I will never ever buy another product or service from that company. I don't understand anything other than the fact that when I asked if they wanted to keep me as a customer, they provided me a resounding no--as in NO REFUND.
The following is an article I wrote on my blog deansguide which outlines my experience in broad strokes. I did not go into detail as I did not feel it necessary. Suffice to say, my experience was so bad I had to write this post, become an evangelist against this company, and an active
According to Consumeraffairs.com VistaPrint has many dissatisfied and angry ex-customers with complaints aka nightmares ranging from customer service to billing. VistaPrint is a low budget, high promise printer. Vistaprint.com makes it’s living, not on the quality of it’s products, on the shipping fees it charges for it’s orders. With the knowledge VistaPrint was all about the “delivery”, I assumed that they ... more

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