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Better Business Bureau Rates HomePointe A+
We checked the BBB's website today and noted that we have an A+ rating.  That is nice!
I have to admit that we do have complaints.  Tenants about getting declined a rental and about deposit refunds.  Owners that don't want to pay bills also come up. 
I do review every complaint and most of them are situations where the expectations of the client are no where near what we are able to provide. 
Property management is a dynamic business with lots of interaction and money being spent.  I often remind myself that we in a people business more than a property business.  Because we are a middle man messenger, we often are not in control of the final outcome. 
It is a challenge, but it is my choice to be in it.  The grass in not greener over there, it is just different grass.
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