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Customer vs. Client
There are different levels of services for clients and customers. First let's define who are clients and who are customers in a real estate transaction.
Seller Customer: A customer who has chosen not to be represented in the transaction and has not signed the "Listing Agreement" with a Broker. (e.g., FSBO, Builders, or others)
Seller Client : A customer who has chosen to be represented exclusively in the transaction and has signed the "Listing Agreement".
 
As a Client you will receive OLDCAR (Obedience, Loyalty, Disclosure, Confidentially, Accounting, and Reasonable Care). As a Customer you should be treated Honesty and fair.
As a Seller (Customer), you can expect certain services from the Broker/Agent:
1. We may view the property on buyer-client’s behalf.
2. We may show your property to our client-buyers.
3. We may gather information on buyer-client’s behalf.
4. We may prepare any offers on buyer-client’s behalf.
5. We may negotiate offers on buyer-client’s behalf.
6. We may assist our client-buyers in locating and obtaining financing or any other terms that benefit uyer-client.
7. We may work with all parties to solve problems and facilitate the closing.
8. We ... more

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