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What does "Disregard that last email" mean to you?
What does "Disregard that last email" mean to you?
 
I received an email message that included the back-and-forth conversation between the buyer agent, her clients and the lender. The entire thread was mistakenly sent and contained information that I should not be privvy to as the listing agent.
 
When the buyer agent realized the error, an email arrived that stated, "Disregard that last email." Was that supposed to make it nonexistent? Not in my opinion. Part of our duties and responsibilities are to be loyal and maintain confidentiality, not to mention taking the utmost care, especially with sensitive information.
 
Can you imagine if the clients found out that part the information contained in the thread may have compromised their negotiation power? Or warranted a higher counteroffer based on their back and forth conversation? And worse, that they could lose out on the transaction due to what was said within? 
 
Please take the time to ensure the information you are forwarding is meant for all eyes, not mistakenly sent due to hurriedness to meet a deadline. All it takes is a moment and can prevent future problems. Clients depend on you to represent them to the fullest, otherwise you are doing them a great disservice!
 
Your thoughts?
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