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Working in Harmony-Part I

Working In Harmony-Part I
Loan Officers, Mortgage Brokers and Loan Processors
Do you work with Notary Signing Agents either directly or indirectly, or are you thinking about working with Mobile Loan Closers for Loan Signings? I have some tips and pointers that will enable the loan signing process to go as smoothly as possible. The goal: A happy borrower. I am here to help you with that goal. Help me to make it a successful signing.
1. Tell Your Borrowers a Reasonable Time Needed for a Loan Signing.
A typical loan signing takes, at a minimum, 45 minutes. I tell borrowers, at the time of confirming the appointment, an hour to an hour and a half being dependent on how many questions they may have or how thoroughly they want to review their loan documents. A loan signing that goes over what they were told might upset them, staying under the time they were told will delight them.
2. After-Hours Phone Number to Reach You.
The borrowers may have questions on their loan terms that the NSA cannot answer. This is where you need to be responsible and be proactive if this situation occurs. The reason I say "after-hours phone ... more

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