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It's always all about the client
I consider referrals a blessing! A colleague of mine called and said someone she worked with in the past just referred a $700,000 buyer from CA! The buyer is in need of utilizing her 1031 exchange. She lost out on 5 homes in CA last week! Frustrated and angry she flew into Austin today and I’m sure will be amazed at what her money can buy! What a blessing for my colleague, Chrissy.
Why was she chosen to work with this buyer? It’s easy to understand. She appreciates each client referral and offers them superior customer service. People like and trust Chrissy because she’s smart, fun and has systems in place. She knows Austin and works hard for her clients. If you extend a referral to Chrissy she will go 150% to make it a smooth transaction. I know because I’ve referred clients to her and they love her and thank me profusely for the referral!
I’ve learned referrals are an important part of our business, if we concentrate on giving and receiving them our business multiples. This quote from Peter Druck resonated with me when I first started in real estate: “The purpose of a business is to create a customer.” As ... more

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