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customer service: Right! - 07/12/09 09:30 PM
Last week I made an early morning trip to a seminar/book promo breakfast.  After breakfast I decided to check out other areas of the facility and I caught a few moments of a morning with Jack Welch, the former CEO of GE.
As I stepped through the door, a question and answer session was in progress. A woman stepped up to the microphone and asked "Is the client always right?"
Jack smiled and said, "You might not think so, and they may believe so, but if you don't make it so, you're dead!"
That is a pretty strong consequence. . . … (2 comments)

customer service: Pink Cadilac - 11/03/08 01:21 PM
3 Great DrivesSpread from one ocean to another, America make for a formidable road trip, but even a 3,275 mile odyssey fails to pass through half of the states.  Still, to point out the obvious, road trips aren't just about maximizing the number of sights or states seen.  Choosing a route can create a "celebration of the spirit" to move on down the highway.  The same is true for business.  Choosing the route for your business is a choice to slow down, a pledge to make room for the unexpected detours and a time to reflect on deep conversation.  Through some sort of business alchemy, a … (0 comments)

 
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Dave Park "The Maverick Builder"

Raleigh, NC

More about me…

Advantage Inspection Raleigh

Address: 4020 Wake Forest Road #111, Raleigh, NC, 27609

Office Phone: (919) 850-2526

Cell Phone: (919) 796-1141

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Mentoring by creating business platforms and structures that foster ideas and innovation. Advice on Real Estate sales strategy development through visualizing innovation and streamlining its implementation. Sales and Marketing tips for the Home Inspection Industry.


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