Balance is so hard to keep isn't it. Here for the past few months, I just couldn't seem to balance everything no matter how hard I tried.
I truly believe too much of anything is a bad thing that one has to keep focused on spending time concentrating on all of the things that matter in life and that includes family, work, physical and mental well being in your life (spiritual side).
My family and real estate have definitely taken over my life the last few years and I knew in the long run they were all that mattered because I had to be successful in real estate to take care of my family and there is nothing I enjoy more than spending time with them. However, I have finally taken the time to work on my physical health which has been so neglected for the past few years.
I would love to blame my family and real estate but truth is I just enjoy those a lot more and they were easier, especially when you are out of shape like I have been. I will not even get into all of that junk food people were forcing me to eat:)
I kept reading about all my friend on Face Book who were actually doing physical activities and had kids and demanding jobs so what was my excuse? It just kept getting me down until I finally decided to do something about it.
A friend suggested joining Team in Training to raise money for The Leukemia & Lymphoma Society. I thought they were crazy to suggest a marathon but the idea started to grow on me. It would not be just for me and it would motivate me at the same time. The City of Oaks Marathon here in Raleigh, NC is coming up this November 1st and I found that drive that I have needed and have been training for the past 4 weeks. I had to make it bigger than me, a job for a good cause, that I would announce to the world (Mainly so I couldn't get out of it)!
Here is the thing!
So far this has been the best thing for my family and real estate because not only am I getting in shape I am feeling good about myself again and the walks and jogs have been so good for my mental well being that things just aren't bothering me the same. I am pretty laid back anyway but this is awesome!
I am doing good for me and it is good for my family and work. How cool is that! I also am actually watching what I eat because it is very important if I am going to move my body 26.2 miles and the good thing is I want to do it. I am not use to actually being motivated to watch what I eat, it use to not matter and then it didn't matter. Times have changed though I have to change my lifestyle now because it wont get easier as I turn 40 here soon.
Some times we have to take time for ourselves if we want to be the best for other things!
Whatever is missing in your life to create balance work on it! I promise you, not only will you be thankful but those around you will too!
Click the box below if you wish to donate to The Leukemia & Lymphoma Society!
George Wilson
The City of Oaks Marathon in Raleigh, NC is November 1st beginning at 7:00AM.
Mothers Day is coming up and I am sitting here looking at my beautiful wife Amy asleep on the couch. I think she is snoring Hi to everyone! :)
Poor thing is working her tail off lately and somehow she feels guilty doing it. She doesn't want to work this much but feels guilty doing it? Amy gives everything of herself to whatever she is doing and that includes her family and she feels guilty because there is never enough time for her to take care of everything. Somehow, the majority of you women are just wired that way:)
Anyway, I just look at her and think of our life full of sharing with each other and how she puts up with this family of boys (yes that includes me) and realize what a lucky man I am. There is no other person I could have this life with and I am so thankful for her.
(Amy and son Austin)
Now, if most men were working as much as Amy and did not want to... they would just be mad at the world because they had to work so much. It is a good thing men do not think on so many levels, most of us men just couldn't live with ourselves if we blamed ourselves for everything we did wrong let alone added stuff it to it. We have a short memory thank goodness. Look at our history:)
Then there is my mom. She cannot help but look at me and blame herself. Poor thing.
That is supposed to be a joke just in case you do not know that so insert laugh here:
I digress again; I am Definitely Thankful for her! Mom gives everything she has and that is why she does not have much when it comes to material things but has a life full of friends and family. Somehow she never runs out of opinions though, another attempt at humor if you see this mom.
I just wanted to write this to say I love both my wife and mom and I am truly thankful for them!
I also want to thank so many women who have helped shape my life and been there when I needed them from teachers, family and friends!!
A true Happy Mother's Day wish to all of you!!
Note: I wrote this note last night in Facebook and just thought I would share it on Active Rain since I have not been on here sharing as much as I would like to lately!
I could not have said it better myself!! We hire agents who know what they are doing and give them the tools and ability to get the job done and do what is best for their clients!
Years ago the Red Shirt Warriors of the Lakota Indian Tribe were highly respected. They were fierce, they were elite, they were the best of the best. There are stories about how the Red Shirt Warriors were fearless and could do anything. The Lakota tribe didn't give a bow and arrow to every member of their tribe and call them a Red Shirt Warrior. There were only 2 invitations extended every 4 years for new members. Yes the members of the tribe were hand picked and invited to become members. To be picked you had to be elite and have the skills and heart required to be part of the group.
The Red Shirt Warriors had guidelines and requirements in order to be part of them. What if the Red Shirt Warriors let anyone who wanted to join their group? People wouldn't strive to be their best to get into the group. They would have become a mediocre group. But because only the best were in the group, other people strived to become their best so that they could one day be a Red Shirt Warrior.
Today's business model is full of mediocrity. You can tell mediocrity is rampant when the market becomes saturated and consumers base their choices on price alone. Is the market saturated? There were over 9000 agents in my area last December trying to snag 430 home sells in January. That is definitely saturated. What about price? Consumers in a saturated market assume that every person in it provides equivalent service. When all service providers as perceived as being equivalent, consumers make their decisions based on price alone. You see this equivalent service as real estate agents advertise "Full Service" at a discount so that you save. Consumers are confused by these messages. Agent X with Coldwell Banker or Prudential or RE/MAX has been an agent for 20 years and sells 50 homes a year. Agent X has refined negotiating skills and a brilliant marketing budget and plan. Agent Y with the same company is new to the business and has business cards hot off the press, but no marketing plan or negotiating skills or experience. The brokerage mandates that they charge the exact same fee. What is wrong with Agent X and Agent Y charge the same fee? Two totally different agents with differing marketing skills, experience, etc. and they get the same reward for selling the home? (Okay, so their split is different but the consumer pays the same amount for either agent.)
Who is at fault?
If you have read Good to Great you might say the Leader is at fault. If you have read the Tipping Point or the E-myth, you might say that the system is broken. Well let's look at the industry and see what the focus is on. What do brokerages focus on to make money? They focus on recruiting. Its a numbers game right? 'The brokerage with the most agents wins.' The traditional brokerage models focus on recruiting as many people as they can into their brokerage. As they do this, they do not focus on the actual agent they are hiring. You may say that brokerage A does training and offers marketing to help agents, etc, etc. But when their primary focus is on recruiting more agents, their training becomes a lower priority. How do we know this is true? Subconsciously and consciously people know they don't have to work hard to be part of brokerage A. Every traditional brokerage in town allows any agent to hang their license with them if they have a pulse and a real estate license. You could say, every one gets a bow and arrow.
How is the industry going to change? Should we pass new laws?
No, there is not going to be a law passed that forces brokerages to employ better quality agents or salaried employees instead of independent agents. What is going to happen is economic pressure will purge the industry. During a commoditization of an industry someone is going to do something different and stand out and be the Starbucks or the Cirque de Soleil of the industry. Economic pressure is coming that will force brokerages to change or die. The Industry will change when someone does not hand out a bow and arrow to everyone. The industry will change because there is a team so elite and good that it hits other companies hard in their pockets.
What is the change going to be?
It will be exactly what the book Blue Ocean talks about. The change will be the opposite of what is happening in the industry. If every brokerage is focusing on recruiting agents, the new brokerage will focus on quality of agents. The new brokerage will be as the Red Shirt Warriors. Elite agents will be chosen to be part of the brokerage because of their abilities. Not simply because they have a pulse. There will be a subconscious pressure for people to perform the best they can in order to be a part of the elite group. The change will be 3 fold. 1rst: the brokerage will only focus on quality of agents. 2nd: the structure of how an agent works will change. 3rd: the service given to the consumer will be instant results, knowledge, and services. The consumer will also see the value of this New Brokerage because there won't be inexperienced agents charging the same commission as the experienced agents. Regarding the change in structure, I'm talking about how agents' work will change. If you read the E-myth you will read why businesses fail. The New Brokerage which focused on quality agents will have a new structure. Today's model of an agent's business fails 90% of the time. The structure will meet the other 10%. What about the service given to clients? 80% of clients browse the internet to look for a home. 70% of those, don't call their brother or cousin to go look, they drive by the house on their own. The new brokerage model will give these people what they want. The new business model will get these people in the homes that instant, when they want to see it. How do I know? Because I know why people are calling me to help them buy a home instead of calling their brother. I know why other real estate agents are calling me to sell their own homes or to help their clients. I am seeing the change firsthand. People want a higher level of service.
Why are other brokerages forced to change?
Well lets look at some statistics. There is an office across the street from me that had over 40 agents. In December those 40 agents sold 16 homes. That is an average of 1/3 of a home sale per person. In the same month I sold 15 homes myself with 7 agents helping me. We averaged almost 2 sales per person. Our average was 5-6x better than the brokerage across the street. These numbers came from when our market hit bottom. When the market picks up the statistics will start to grow exponentially better than the traditional brokerage across the street. As this grows, people will take notice. (They already are.) I didn't have to advertise to recruit and one of the best agents in town just joined my team. Agents want to be part of the New Brokerage model because it means more success. The other brokerages won't be able to keep the quality agents. Their overhead will be too high and they won't be able to compete. They will be forced to change.
What should I do?
If you want to be successful, you will have to start doing the opposite of what everyone else is doing. You already know what everyone else is doing, the question is do you have the courage to do the opposite?
A great blog by Jeff Corbet that just shows how many people feel about real estate agents. Many just see them as a necessary evil who really only care about themselves.
I know there are some great real estate agents out there who really care about their cients. Unfortuntately not enough!
I also know that the reality is that if agents are not willing to adapt they will soon fade away!
The following post is simply one non-conformists opinion, albeit a relatively educated one...Its my hope that my words, cutting as they may come across, cause an epiphany for more than a few...
This entire post is based on The California Association of Realtors 2008 Home Seller Survey (released in July 2008, I just happened upon the PowerPoint presentation a few days ago) but the statistics are just as relevant today, if not more so...Granted this survey is but a snapshot of an industry, yet pictures are worth thousands of words...You can read the entire survey here. (All statistical references in this post are derived from the aforementioned survey).
Public perception of the real estate professional and the greater industry is amongst the lowest of any on record. Consumers are looking for an alternative to the 'traditional' Agent and they're defining what this alternative is, yet relatively very few professional are heeding this demand and actually providing a tangible solution. This Survey demonstrates to me that 90% of Agents are not providing what the consumer wants...and it is ALL ABOUT THE CONSUMER.
Personally I know alot of fantastic real estate professionals. Genuinely great people, passionate, always striving to better themselves, their clients, the industry they serve and represent...they're worth every penny they command...they dont suck...I'm just a sucker for a good title (no pun intended). I could fill this page dropping names like Jay Thompson, Kris Berg, Missy Caulk, Bill Gasset and 30 others nobody has heard of as examples of who I consider to be the vanguard of where this industry should look to as ministers of positive change. Unfortunately, they're in the minority and a few good apples don't ripen the bunch.
Agent Perception: I can Has Consumer!
Talk to most any real estate professional and they will tout their expertise, knowledge and marketing prowess as the main reason you should retain their services. Most will maintain that commission rates (should) mean very little to the consumer and they're worth every penny.
Consumer Reality: You Suck!
According to the respondents:
Number One factor considered when choosing an Agent? Lowest Commission.
Last reason? Most knowledgeable. <-- If this doesn't snap you into reality, nothing will.
You'd best start putting your knowledge out there if you hope to attract a client...get a blogsite that rocks, start dropping neighborhood knowledge, get a killer IDX solution...substantiate your value!! The days of being a prude with your listings and expertise until you had an executed contract are over.
I can find out more than you know.
~70% of respondents polled on 'Information from The Internet vs Information from Agent' indicated that the Net provided information that was as useful, 'different' or more useful than an Agent. I can only surmise that 'different' means information an agent couldn't or simply didn't provide. In the Age of Information, lack thereof is akin to being useless.
The ~31% that said The Net provided less useful information than an Agent are part of a 50% declining trend over the past 5 years.
You're still (a) very necessary (evil?).
~95% of respondent sellers still used an agent, which makes perfect sense. I often state that: While technology won't replace a good real estate Agent, the Agent that properly utilizes technology will replace Agent that doesn't.
Consider- 74% of 1st time respondent sellers considered not using an Agent, up 46% from 2007.
You can't market your way out of a brown paper bag.
Of the reasons given for using an Agent only 7% said it was for 'Better Marketing Exposure'. Ummm, isn't this what an Agent's core value proposition is supposed to be, to market property? Consumers clearly do not believe Agents can effectively market their property...yet online and offline marketing is the 1st and 3rd highest reason for choosing an Agent. This is a huge disconnect and opportunity at the same time.
84% of respondent sellers are searching online and 96% Agents polled use print advertising. Helllllooo!?! Can you say poor ROI, waste of money? Newspapers and other print media are going out of business because less and less people read them. Advertising in these dinosaurs is of almost no value going forward.
Only 57% of agents use multiple photos or a virtual tour as part of an online home listing. This just blows my mind. I'd guess that 50% of the 57% that actually use multiple photos look (kinda) like these:
Proper Feng Shui can do wonders for a small space.
Extra long chain for convenient access to light.
Sweet shower curtain stays with home!
Thanks to MLS Trash Can for the pictures. Descriptions by me.
Seriously, an agent who can't manage to market a property with quality photographs should have their license suspended on principle alone.
You're being perpetually judged.
97% of respondents interviewed 3 or more Agents. 50% interviewed 6 or more Agents. Consumers are getting more and more finicky about who they hire. Agents better step up how they present themselves. Better have an impressive resume and a killer suit = a slick engaging blogsite & robust IDX solution.
Here's a scary thought (depending on who you are):
Consumers are lurking on your blog, stalking your FaceBook page, following your Twitter stream, viewing your Flickr account, reading your answers on Trulia, Zillow & ActiveRain, evaluating your IDX, the quality of your multi-media marketing, processing how you engage comment threads and otherwise perpetually judging you under the cloak of anonymity.
How are you representing yourself in public and when you don't think anyone is looking?
The silver lining in this post could be that 'The Bar' is so low in a consumers eyes, those Agents willing to set aside their perceptions and confront reality are in a great position to capture some huge marketshare. Take this information and use it to your advantage rather than deny its validity.
Many Agents are out there cleaning up despite this 'depressing' market...Find them, reach out to them, study their successes...I find the most successful people in life are more than willing to share their successes and help others get there too. Reciprocity is still live and well...
George Wilson Team | Raleigh Cary Realty | 919-772-5614
109 Halpen Drive, Cary, NC
Gorgeous Home with Great Neighborhood, Schools & Landscaped Yard!
4BR/2.5BA Single Family House
offered at $320,000
Year Built
1993
Sq Footage
2,412
Bedrooms
4
Bathrooms
2 full, 1 partial
Floors
2
Parking
2 Car garage
Lot Size
13,068 sqft
HOA/Maint
$28 per month
DESCRIPTION
Beautiful Home in desired Preston Subd w/Great Schools! 2 story Living Room! Hardwood floor throughout 1st flr w/9ft smooth ceilings w/Crown Molding! Great Floorplan w/large rooms w/lots of natural light! Many extras like recessed & under counter lighting, tile backsplash in kitchen, custom island & drapery! Master Bath w/WIC & Sep shower & Whirlpool Tub! Wonderful Landscaping!
see additional photos below
PROPERTY FEATURES
Central A/C
Central heat
Fireplace
High/Vaulted ceiling
Walk-in closet
Hardwood floor
Tile floor
Family room
Living room
Breakfast nook
Dishwasher
Refrigerator
Stove/Oven
Microwave
Attic
Washer
Dryer
Balcony, Deck, or Patio
Yard
OTHER SPECIAL FEATURES
Beautiful Home & Landscaped Flat Yard!
Snuggled in Subdivision right off Davis & High House!
I have been tagged (thanks Linda!) to do a picture MeMe and although I have been bad doing many of the others I have gotten lately I thought it might be different. I was curious if I could find pictures that would work for me as well.
Thank goodness it is only 10!
1. Age my next Bday?
Yes it really is 39 and it will only be for a year!
2. Favorite Movie or TV Character?
The Office & Dwight Schrute is awesome baby!!
3. Place I want to Travel?
Venice & Rome, Italy
4. Favorite Food?
I love everything from steak to italian but pizza came to mind first and there is nothing I love more than some quality pizza from some of the best pizzerias!
5. Favorite Place?
Being with my family!
6. Nickname?
I have had a few. Some of them good. Smiley or something along there has been more prevalent.
7. Favorite Color? & 8. Favorite Team?
UK Blue!
9. Favorite Hobby?
Seeing the world!
10. Bad Habit?
Can you see the resemblance? I couldn't find a fat guy eating on a couch late at night!!
Now I will go be be productive!! But I know some people who need a time out so I tag anyone who wants to take the time to think about who they are!
If you are a really great agent your client had the smoothest closing ever and never had to think much about the whole process of buying or selling their home (I better preface that by saying in a typical closing, and unfortunately these days not many are). They also have no idea of all of the things you did behind the scene to make sure it happened that way.
In fact, they do not even know what you did to earn the money you made.
I use to set up a web page for my clients that kept track of everything I did to get them to a closing but call attorney, perform a CMA, and make inspection appointments really does not seem like that big of a deal in black and white even if it is a really long list. There are a lot more things involved than that of course so many intangible things that do not really work well written down on a list.
This morning I was sent a closing statement for a buyer I represented in a short sale and it had obvious seller's cost on the buyer's side (including a judgment) to get to the selling bank's approved amount.
I could not believe that it was just sent to me by the attorney saying I hope this works for the buyer that is the only way we can get it approved. I was suppose to tell my buyer who was driving down from New Jersey you should not have to do this but if you really want the home today we may have to. The buyer's have been the greatest to work with and very pleasant but if someone told me that I was paying $1,500 more at 8AM in the middle of a long drive Jeckel may have appeared as well.
My buyer's agent and I decided to call the attorney and listing agent to get to the bottom of this new arrangement and found the right solution but it was down to the wire before closing.
It looked liked we found the solution so do we call them an hour and a half before closing time for them to stress out the last bit of their driving? They were coming anyway after all. We elected to get to the office before them and wait to explain what they needed to know.
It all worked out just in enough time as they usually do some how and it was a happy closing. We did tell them after the fact and they were very glad we just took care of it and left them out.
Tough decisions do not always work out and boy were we stressed for our clients but ultimately they were the happiest with our decision.
It is just one example of the many things real estate agents do that is not on a list but it always leaves me wondering how much does the buyer and seller know a good agent really does? What value do they think we add.? They did realize I was important enough to have me represent them in one of their biggest purchases ever but what should they really know about all of the details in a real estate transactions.
My value to a first time home buyer is definitely more than to a seasoned veteran. Heck agents who know everything involved cannot agree on the value of a great agent how in the world is a client suppose to know?
And I am not even going to get into what an agent should charge? I guess that is up to that agent and their clients.
Here is some great information from a fellow George on the loan modification program. As you can tell he is being very adamant that he is not endorsing it.
I think it is a good start but apparently it is not a whole lot different from some previous attempts.
The Homeowner Affordability & Stability plan was released by the Obama administration on Wed March 4th. There were two major parts of this plan that affect the Mortgage Industry. The first part of the plan is a modification program that Servicers will offer to borrowers with high debt-to-income ratios or who are at risk of foreclosure. The second part of the plan is a refinance program for existing Fannie Mae or Freddie Mac loans.
While our Executive Vice President at McCue Mortgage, Kim Neilson and others are still assessing the details of the Fannie Mae/Freddie Mac plan to determine our next steps, they have summarized it to a point that would make it more understandable to rest of us, and I will sharing this in two blogs.
The first partof theplan that as I stated above is themodification program that Servicers will offer to borrowers with high debt-to-income ratios or who are at risk of foreclosure, which states that:
Existing mortgage must currently be a Fannie Mae or Freddie Mac loan.
The mortgage loan is delinquent, or is expected to go into default soon.
Borrowers must occupy property as primary residence
Borrowers must provide hardship documentation.
Borrowers must provide income documentation and evidence the monthly mortgage payment (housing ratio) is greater than 31%
If the housing ratio is more than 31%, the Servicer will modify the terms of the loan, to reduce the housing ratio to 31% by:
Lowering the interest rate, but the minimum rate (floor) is 2%. The adjusted rate will be in effect for the first 5 years following modification, and then will increase by a 1% annually until it reaches the original rate.
Extending the term up to 40 years.
Provide principal forbearance which will later be paid back in the form of a balloon payment that will be due upon the earliest of the following:
Sale of property
Payoff of the loan
Maturity of the loan.
Servicers will receive compensation of $1000 or $500 for each completed modification.
A borrower whose monthly payment is reduced by six percent or more and make on time payments will receive $1000 principal reduction for up to five years.
I will end this post by stating that while I am sharing this information about the provisions that are contained in the Homeowner Affordability & Stability plan that became effective March 4th., that it does not mean that I am in favor of this, or believe that it will help us get out of this mess that we are in, because I don't believe that. I think that this plan just like all the others before it will help very few if any, and is more smoke and mirrors then anything else. But I have provided this information so that those of you reading this can have a better understanding of it, and help you come to your own conclusion.
I will cover the second part of the plan that I stated above "refinance program for existing Fannie Mae or Freddie Mac loans" in my next post.
George Souto is a Loan Officer who can assist you with all your FHA, CHFA, and Conventional mortgage needs in Connecticut. George resides in Middlesex County which includes Middletown, Middlefield, Durham, Cromwell, Portland, Higganum, Haddam, East Haddam, Chester, Deep River, and Essex. George can be contacted at (860) 573-1308 or gsouto@mccuemortgage.com
I know this is definitely a self promoting blog post but I have to say that if you live in the Raleigh area (depends on where you live of course), you should buy a home over renting this year.
With an $8,000 tax credit (all of it back in taxes not off of taxable income), great rates, and it being a buyer's market you should definitely consider it if you are paying the average rent in this area.
In case you did not know all of the reasons to buy in the Triangle NC area check out our rankings in 2008:
2008 Rankings
Named Best Large City for Business (Raleigh-Cary) NewGeography.com, December 2008
Named #2 Metro Entering Slow Period With Most Positive Momentum (Raleigh, NC) Bizjournals, November 2008
Named #1 Most Political City (Raleigh, NC) Men's Health, October 2008
Named #2 Best City to Live, Work and Play (Raleigh, NC) Kiplinger's, July 2008
Named #2 State with the Best Business Climate (North Carolina) Development Counsellors International, July 2008
Named #4 Best State for Business (North Carolina) Forbes.com, July 2008
Named #10 U.S. City with the Largest Numerical Increase (Raleigh, NC) U.S. Census Bureau, July 2008
Named #1 Best Place to Live in the U.S. (Raleigh, NC) msnbc.com, June 2008
Named #8 Best City for Recent College Grads (Raleigh-Durham, NC) Forbes.com, June 2008
Named #1 Best Place for Young Adults (Raleigh, NC) Bizjournals, May 2008
Named Top 15 Place for Cultured Retirement (Raleigh, NC) Smithsonian.com, April 2008
Named #5 Recession-Proof City (Raleigh, NC) Forbes.com, April 2008
Named #1 Best Place for Business and Careers (Raleigh, NC) Forbes.com, March 2008
Named #3 Most Romantic City for Baby Boomers (Raleigh-Durham-Chapel Hill, NC) Sperling's BestPlaces, March 2008
Named #2 Best City for Bargain House-Hunters (Raleigh, NC) Forbes.com, February 2008
Named The Best American City for Singles (Raleigh, NC) Every Day with Rachael Ray, January 2008
Named #9 Best City for Jobs (Raleigh, NC) Forbes.com, January 2008
Named Top Five Strongest Real Estate Market (Raleigh-Cary, NC) Veros.com, January 2008
Named #1 Healthiest City for Men (Raleigh, NC) Men's Health, January 2008
I am happy to help if you have any questions! If you do not live in the area I can still help!
Just another public announcement, happy to serve! :)
I am sounding like a broken record, but that is what I keep telling myself and anybody who will pay attention as I keep listening to all of the bad news after bad news.
I want to be responsible and know what is going on in the world but I really would be better off just burying my head in the sand sometimes.
I am just going to know my area and help people who have to have a place to live make the best decision. From buying, selling, to renting homes I got it covered. I would say where you are going to live is one of the most important decision these days even more than usual. I keep helping people make the right home decisions and that is all I can do no matter what I read and hear. I will keep doing just that.
My team has helped six buyers and sellers find homes through March of this year and we are still actively showing and selling homes but you would never know it if I only listened to the news. Sometimes I think they just want everyone to give up.
Like I keep saying just do the best you can in life and the rest will come! That is all you and your family can ask for!
Disclaimer: ActiveRain Corp. does not necessarily endorse the real estate agents, loan officers and brokers listed on this site. These real estate profiles, blogs and blog entries are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a house. ActiveRain Corp. takes no responsibility for the content in these profiles, that are written by the members of this community.