professionalism: Do you expect a gold star for your efforts? - 08/14/07 10:51 AM
This is not about blogging, points or featured posts. Although it also kind of applies to blogging (what are we blogging for?) this post is actually about customer service.
Do you really provide great customer service?
Do you try to anticipate your client's needs? Are you friendly? Approachable? Sincere? Are you a hard … (5 comments)

professionalism: Customer Satisfaction: The Survey Says... - 08/02/07 04:13 PM
A recent article in REALTOR magazine stated that overall, more than 90% of buyers and 88% of sellers said they were either "very satisfied" or "satisfied" with the services of their real estate professional. While these are great statistics, what it also means is that there are some clients that are, … (23 comments)

professionalism: Buying or Selling a House: Should You Hire a Team or Individual Agent? - 06/18/07 10:16 AM
Let me begin by saying that both approaches have equal merit, but I am an individual agent myself. As in everything in life, there are pluses and minuses to every approach. I'll explain how I work and also what you might expect from a team agent as well.
First of all, as … (2 comments)

professionalism: Do you fear technology? Are Realtors history? - 06/06/07 07:17 PM
Lately I've been hearing (and/or reading) that some people think that all of the new technology that is available in the real estate world (and therefore ease of information gathering for buyers and sellers) will put Realtors out of business some day (like travel agents and bank tellers). I strongly disagree.
I believe that our … (54 comments)

 
Real Estate Agent: Kelly Sibilsky - Lake Zurich, IL RE/MAX Real Estate Agent (RE/MAX Unlimited Northwest)
Kelly Sibilsky - Lake Zurich, IL RE/MAX Real Estate Agent
Lake Zurich, IL
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