Bad attitudes poison messages, listings, deals, businesses and relationships. Worse than a bad attitudes is a passive-aggressive bad attitude. Black Sunshine. Black sunshine may come in the form of deceptive smiles, false appreciation, backhanded compliments, undermining rumors, and condescending...

02/18/2011

Thankfully, Clients can be Difficult

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"Thankfully, clients can be difficult." What? Did you immediately think, "Why should I be thankful for that ! ? ! ?" Well, let's look at this from a distance for a moment. If all clients were as smart, resourceful, educated, logical, connected, and cooperative as you and your company, then why w...

02/16/2011