Black Sunshine - 02/18/11 05:01 PM
Bad attitudes poison messages, listings, deals, businesses and relationships. Worse than a bad attitudes is a passive-aggressive bad attitude. Black Sunshine.
Black sunshine may come in the form of deceptive smiles, false appreciation, backhanded compliments, undermining rumors, and condescending offers of help.
It may be those that promise listings that never come, promise a sale that is unlikely to happen, or complain that it is everyone that is to blame for a listing that never sells.
Like all passive-aggressive behavior, black sunshine moves against others while pretending to be helpful or submissive. It is an attack disguised as help. It is manipulative and … (1 comments)

Thankfully, Clients can be Difficult - 02/16/11 02:18 PM
"Thankfully, clients can be difficult." 
What? Did you immediately think, "Why should I be thankful for that ! ? ! ?"
Well, let's look at this from a distance for a moment. If all clients were as smart, resourceful, educated, logical, connected, and cooperative as you and your company, then why would they need you? And if they did need you, will you still be valuable and, in turn, still compensated the same?
Okay, let's consider that even if the clients are all of the wonderful qualities I mentioned above, they may still need your help with something. Maybe it is a product, technology trends, market trends, processes, … (6 comments)