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management: They Wanted to Preach to the Choir - 04/16/12 08:17 AM
Something happened outside of real estate recently that struck me as applicable to not only our efforts to help sell real estate but also real estate industry discussions, such as those at association meetings and ActiveRain.
I serve on a leadership council for a state-wide business organization. In a recent meeting, one of the members suggested that to spread the word on an issue of concern, one of us should spend time with a specific talk show host that is known to have views common with this organization.
Hmmmm.
I may have been overly direct but I commented that while it … (13 comments)
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management: You're Boring Me With Your Passion - 04/10/12 03:27 PM
I'm glad you have a passionate interest. I'm glad you love your house, your brokerage, your service, your listings, your social media campaign, and your website. If we share any of those interests, we'll never run out of things to talk about. However, what if we don't share any of these interests?
We've all dealt with over-eager agents, full of excitement about things that interest them. Or home sellers that LOVE their house more than anyone should love a house.
Of course, this problem is not limited to real estate (just a bit more obvious sometimes).
I was at a business luncheon … (54 comments)
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management: Don’t Let “Loaded Questions” Sucker You Into a Fight - 03/18/12 06:55 AM
There is an old joke about the witness under oath in court that is asked by the opposing attorney, “True or False only, do you still beat your wife?”
In so many discussions I see this type of “loaded question,” particularly on topics that are driven by self-esteem issues or emotional thinking. Oh, they are not as obvious as the joke, but they are still present.
“When is your team going to stop cheating?”
"Does your lender still forge documents?
“Why do you always want to hurt me?”
“Why do those stupid referees always rob us of our wins?”
“Why do … (2 comments)
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management: I Have Attention Fatigue Syndrome - 03/01/12 01:02 PM
Hello, my name is Glenn and I have AFS, Attention Fatigue Syndrome.
Each day I am bombarded with advertisements, emails, phone calls, mail, and face-to-face meetings. Then throw in headline news, tweets, posts, voice-mails, newsletters, webinars, seminars, classes, and radio. Even my dogs sometimes ask for my attention (which is actually rather sweet and probably healthier for me than tweets and email).
The barrage of information and distractions is never ending, many times with demands of immediate responses to even mundane requests. “I sent you a text 10 minutes ago about moving our lunch meeting, why haven’t you answered already?”
… (1 comments)
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management: 10 Surprising Tech Dangers to Your Business or Career - 02/22/12 08:57 AM
I’ve never heard a broker, agent or even a CEO brag about not understanding their business financials. Yet I have heard many share they don’t really understand their important technology. A few even admit, usually in private, they don’t totally trust their technology staff and vendors.
Wow. In this day, agents, brokers, and companies are at greater risk from a major technology failure than embezzlement.
Yet often the focus, perhaps out of habit alone, is mainly on financial processes while remaining unsure or uninterested in much of the business’s technology and team.
Real estate agents and loan officers can be just as guilty of … (3 comments)
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management: What Used To Work: A Lesson to Overcome - 02/14/12 04:11 PM
I think it is safe to say that the real estate industry is at crossroads. Big changes have taken place. More changes are coming, even if there is uncertainty of exactly what those new changes will be.
All this turbulence has exposed a big problem for many real estate professionals: What used to work is often now an obstacle to success.
OLD HABITS
The old way is an easy habit. It may be socially accepted and even expected. It is comfortable and comfort makes us feel safe (even when we aren't). Old habits don't require as much thought. Others may not … (0 comments)
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management: Do you give "The Big Ig?" - 01/01/12 03:26 PM
Whether you are seeking a listing appointment, trying to schedule a showing, or even trying to get a job interview or a date, our life is filled with requests that are not just denied, they are ignored.
As I hear my friend Dara Hosey call it, “The Big Ig.” And it gets even bigger if multiple requests are ignored.
I have a number of friends who refer to this silence of unanswered requests as “crickets,” referring, of course, to the suggestion that when they listen for a response it is so quiet all they can hear are the crickets in … (0 comments)
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