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perspective: You Just Don't Understand - 04/22/12 02:52 PM
 
Anyone with teenagers has heard, “You just don’t understand!” Usually this is delivered with a whining, complaining, or depressing voice.
I hear this from adults too, including buyers, sellers, lenders, brokers and agents.
Like teenagers, in most cases this is uttered when someone is not getting their way. Since they believe they are right, they want to make it clear it “must” be the other person’s fault for not only failing to understand but also for failing to agree.
Sometimes the other person really does not understand. However, it is usually the person who says, “You don’t understand!” who is … (20 comments)

perspective: They Wanted to Preach to the Choir - 04/16/12 08:17 AM
 
Something happened outside of real estate recently that struck me as applicable to not only our efforts to help sell real estate but also real estate industry discussions, such as those at association meetings and ActiveRain.
I serve on a leadership council for a state-wide business organization. In a recent meeting, one of the members suggested that to spread the word on an issue of concern, one of us should spend time with a specific talk show host that is known to have views common with this organization.
Hmmmm.
I may have been overly direct but I commented that while it … (13 comments)

perspective: There Is No Truth - 03/29/12 06:38 AM
 
There is no truth, at least no universal truth.
Truth is not a fact. Truth is not an absolute. It is not even clearly defined with a single meaning.
Dictionary.com has eleven definitions of the word “truth.” These include “the true or actual state of a matter,” “an obvious or accepted fact” and “ideal or fundamental reality apart from and transcending perceived experience.”
These are similar but not identical meanings. So, apparently there is not even a single “true” definition of truth.
Despite this, I often hear people argue about the truth. Just think of your most recent couple of … (3 comments)

perspective: 5 Dangers of Secret Agendas - 02/12/12 09:49 AM
 
Who in real estate has not suffered at the hands of someone else's secret agenda? That realization that not just that someone lied, but the deception had a specific, hidden goal.
Now, we all have a personal agenda, even in our work. That's normal. Interestingly, for most of us a majority of that agenda is hidden. It is hidden in fear and kept secret, believing that if we share it then others will use it against us. “If I tell them my plan, they might stop me.”
What many fail to realize is that the secret agendas are not … (3 comments)

perspective: Do you give "The Big Ig?" - 01/01/12 03:26 PM
 
Whether you are seeking a listing appointment, trying to schedule a showing, or even trying to get a job interview or a date, our life is filled with requests that are not just denied, they are ignored.
As I hear my friend Dara Hosey call it, “The Big Ig.” And it gets even bigger if multiple requests are ignored.
I have a number of friends who refer to this silence of unanswered requests as “crickets,” referring, of course, to the suggestion that when they listen for a response it is so quiet all they can hear are the crickets in … (0 comments)

perspective: Distinguished Panels Stink! And Maybe You Too! - 12/23/11 11:51 AM
 
Ever go to a real estate convention or association luncheon where they have a session or luncheon with a "panel of experts?"
Along with the "distinguished" panelists will be a moderator that asks timely questions. The panelists are clearly important and knowledgeable people. You may have been one of these panelist. The questions are usually about a specific topic, often related to a specific industry, market or region of the country.
What a waste. The problem is not really the main topic or theme. These are usually timely and important. I’ve seen recent panels about the local economy, new laws, the … (3 comments)

perspective: 10 Ways to Screw-Up Your Message - 11/06/11 08:46 AM
I find many people love to be ignored. This includes many Realtors, lenders, and home sellers. Oh, they don’t admit they loved to be ignored. They may not even consciously realize it.
Why do I think this? Because I constantly see people, including many people in important positions, take the same steps over and over to kill their message and push away their audience, their potential clients and home buyers.
If you too would love to be regularly ignored and your messages lost, here are Ten Ways to Screw-Up Your Message:
 1. Use big words. Big, technical, or obscure words can … (12 comments)

perspective: My Earthquake is better than your Mortgage Crisis - 08/24/11 02:48 PM
 
“Earthquake!”
Thus reads headlines, radio report, twitter feeds and FaceBook. For a while. This replaces the prior headlines of debt crisis disagreements, mortage disasters, floods, heat waves, and tornadoes. In a few days, there will be a new headline about something else.
Is one of these a better story than the rest? That totally depends on how it affects you. For most of us that are not directly affected, it is not a matter of “better” but simply “latest.”
When something does not directly impact us then, for all practical purposes, it is more of a reality television show than … (0 comments)

perspective: Buyer's Market? Maybe Not - 03/27/11 12:07 PM
 
I often hear the mention that in the last several months, real estate is a "buyer's market." Following the classic definition, that would be correct. That is, the supply or inventory of listed property for sale far exceeds the number of interested and qualified buyers.
So, if this is true, why is more property not being sold? You may say it is because there are not enough buyers. I submit that this market cycle has something different: Much of the supply is not real supply. It is artificial with property that is listed as "For Sale" but not listed at … (10 comments)

perspective: Thankfully, Clients can be Difficult - 02/16/11 02:18 PM
"Thankfully, clients can be difficult." 
What? Did you immediately think, "Why should I be thankful for that ! ? ! ?"
Well, let's look at this from a distance for a moment. If all clients were as smart, resourceful, educated, logical, connected, and cooperative as you and your company, then why would they need you? And if they did need you, will you still be valuable and, in turn, still compensated the same?
Okay, let's consider that even if the clients are all of the wonderful qualities I mentioned above, they may still need your help with something. Maybe it is a product, technology trends, market trends, processes, … (6 comments)

perspective: Perception is Unique - 12/01/09 08:40 AM


"We don't perceive things as they are, we perceive them as we are!"                           ~~  Anaïs Nin
Effective communication is very dependent on our perception.  By nature, that makes our own perception unique from all others.  
Our perception can also create big (often hidden) problems as we strive to connect with clients, colleagues, and even family and friends.  This can result in lost deals, failed proposals, and sometimes accidental hurt feelings.
You see, we respond to others based on what we see, hear and feel.  Or, more accurately, we respond based on what we think we see, what we think we hear and … (3 comments)

perspective: Perspectives. We all have ONE. Successful People have MANY! - 05/03/09 08:08 AM
Perspective.
We all have one.  Most successful people have many. 
You hear people describe this in other ways, such as vision, understanding, success, and leader. But watch these successful people interact with others, listen to what they say and who they say it to, find how they can see problems from more than one direction.
If you want to find the best professionals to help you, find the ones that understand perspectives.  
They operate differently because they work with the understanding that everyone else has a different perspective.  They also tend to operate with the understanding that everyone else believes their individual perspective is "right."
If … (4 comments)