Good Day to All, 

     I have a Great story to share and maybe you have had this experience yourself!  A few weeks ago, me and a "Same-Office" Agent were in the office together. She was walking out the door when the Main phone line rang. I picked up and a woman on the other end asked to speak with whomever she had recently spoken to in our office. "A woman" she said. I asked if she knew her name since we have more than one female Agent working in our office. The woman claims she didn't know (or remembered) her name so, I rattled off names and she picked one. Let's call her "Susan". Once she recognized her name I stated that "Susan" had just left the office but that I could catch her before she got away. The woman said "No, that's ok I just need to tell her that 10:30 AM is ok for us to meet tomorrow" I asked the woman what her name was so I could relay the message. She said her name was ( let call the prospective Client, "Debbie" ) I told "Debbie" that I would past on the information to "Susan" and make sure she get's the time right.

  Now, as I was hanging up with "Debbie" I realized that her name sounded extremely familiar to me. Just then, "Susan" came walking back in the office to get something she had forgot. I informed her about "Debbie's" call and told her about the confirmation on the time she had set up with her for the next day. Right after, I asked "Susan"  how long she had been working with "Debbie" and what type of property they were looking for. During this conversation, I realized, at that moment, that we were working with the same person!!!!  "Susan" proceeds to tell me that she has been conversing with "Debbie" and her husband since June of this year and has been sending them lots of information about homes throughout the Myrtle Beach area and has been trying to narrow homes down for quite sometime.

   I started working with "Debbie" as an Agent, since the middle of August when I had Floor duty and answered a lead call that came in on one of our Listings. After a long conversation with "Debbie"  she mentioned that she has been looking for some time now and had talked to several different Agents but none of them had seem to be able to help her find exactly what she was looking for. I asked her several different questions a began to get a better idea of what she was looking for. I told her that I would send some specific current Listings and asked her to look through them and give me some feedback on her "Likes & Dislike" so I could start to crystallize a better idea of what she wants.

  Now, in my conversations with "Susan", she explained to me that she started off the same way, only it began with "Debbie's" husband. Later on after sending them several listings and asking some of the same questions I asked, "Susan" was starting to get a good idea of what they wanted. At some point, all communications were deferred to "Debbie". So "Susan" continued her work and spent a great deal of time with "Debbie" researching several properties over the past few Months.

  Here's where it came to a Head. After I answered the call to our Office Line where "Debbie" was trying to confirm her appointment with "Susan"  for the next day (Thursday) and I realized we were working with the same person, I also figured out that "Debbie" had planned to meet with "Susan" on Thursday to be shown several different properties. Then, the next day after tomorrow (Friday), she was trying to confirm with ME to schedule several additional properties to look at!  WOW.....  I sat there in a small state of shock as it all started to come together. I remembered I had asked "Debbie" if she was currently working with another Agent and she simply said that she has been talking with different Agents but had not decided with whom to work with yet. Man O Man, I got the feeling that I just got PLAYED and I wasn't alone!! It's such a horrible feeling when take time to work with people and you realize that they have strung you along, possibly lieing to you and making all your efforts to simply help them feel like a complete waste of time!!

  Where exactly is problem here..?? Did "Susan" and I do anything wrong?  Am I so naive to simply think that people are going to extend a degree of "Mutual Respect" & "Courtesy" when they interact with a Realtor??

Good Day to All!!

    I was pulling some statistics for one of my Clients and notice something very interesting about Grande Dunes in Myrtle Beach, SC.  As you will see below, in the Past Six Months, 18 Homes have SOLD throughout the Grande Dunes. Sadly, 11 of those 18 Transactions were Distressed properties: Foreclosures & Short Sales !!

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Good Day to All,

    I seem to come back to this question more and more often these days! In my interactions with both fellow Realtors and potential Buyers, I find myself asking the Question:

        Are you/they,  "people Motivated"?

   Please allow me to explain a little more of what I'm getting at.   When both meeting and/or talking with potential clients, nine times out of ten I'm going to hear about a previous experience with another Realtor and it typically is not a Positive interaction. Story after Story, people consistently share with me experiences that put them on the Defensive or have made them highly suspicious of interacting with another Realtor. Why do you think this is? Why does there have to be so many " Used Car Salesmen" type Realtors out there leaving a negative mentality for the world to see?

  While listening to all these stories, I keep asking myself the same Question: Were these fellow Realtors "People Motivated"?  Well, I'm sure that anyone with Common Sense can answer that question: NO, they weren't and probably never will be.  These type of so-called " Realtors" are obviously motivated by one thing and one thing Only; MONEY....!!

  These " Money Motivated" Realtors are strictly focused in dealing with a client based on how much Money they can get out of the Transaction and not so much what's right for the Client!

   You know which ones I'm talking about: The Agent that happens to show a Client only Listings within their own Company, maybe even a few of their own Listings; Not so much what the Client was interested in !! Or maybe they show only Listings that, just so happen to have a "Buyers Agent Bonus"!! I think you are getting my point!

What would you think it means to be "People Motivated"??

    My thought is, that as a Professional, your main focus is on the well-being of your Client! Humm, "well-Being" what does that mean exactly?  A dictionary definition states it as :

           –noun    

    a good or satisfactory condition of existence; a state characterized by health, happiness, and prosperity

   Now, as Realtors, we are more familiar with the term "Fiduciary Responsibility" in the relationships between us and our Clients.

noun.  pl. fi·du·ci·ar·ies

One, such as an agent of a principal or a company director, that stands in a special relation of trust, confidence, or responsibility in certain obligations to others.  

   I like showing these definitions because this where most people are going to search for explanations on the terms and words that we use on a daily basis and it should help us to understand where our Clients point-of-views sometimes come from.

   Now, my belief is that by focusing on my Clients "Wants & Needs" and using both my experience and knowledge, I will be able to help them find and purchase the right property for the right price in the current Market. Properly paying attention and "truly" listening to my Clients is what will fully insure that they get both what they want and need in a Property. My commission (pay) off of the Transaction should be thought of as simply a "By-Product" of doing the right thing for my Clients. Being true to them and their needs is what I believe makes me a "People Motivated" Realtor and not "Money Motivated" !!

   I don't set Goals for myself based on how many Transactions I plan to close this Month or Year. I set them based on how many people I plan to help when making a Real Estate Transaction. "Educate & Advise" should be our motto as Realtors. We're supposed to be here to help people with one of the largest financial decisions they will ever make. Should they make that decision with just any Realtor they stumble across??

   Please feel free to chime in on this topic. I would love to get as much feedback on this as possible. Share your experience as well as your advice!

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