customer service: SHOUT OUT TO THE FLOORING GIRL OF WESTCHESTER FROM A LOYAL CUSTOMER - 06/30/12 06:48 PM
Many of you reading this blog know Debbie Gartner, “The Flooring Girl” of Floorcoverings International of Westchester and Fairfield.  I have known Debbie for four years.  I became her customer a year ago.
From the first time I met Debbie at networking events and local BNI chapters she always presented an image of professionalism and total dedication to her business.
It was time for us to sand and refinish a floor and also put down some new tile in our entrance hall.  There is a well know name that advertises on the radio.  My wife called and a high pressure salesperson … (2 comments)

customer service: An Outstanding Alarm Company Serving Westchester - 05/08/12 03:53 PM
 
I am happy to introduce my client, Marshall Alarm Systems.  Marshall Alarm Systems is a well established and trusted business in Westchester County, NY.  This family owned business was started by Marshall Marinace in 1976.  Marshall started the business in his basement with the help of his wife and business partner, Michele.  Through hard work and exceeding their customers’ expectations Marshall Alarms has grown to become a prominent regional provider of all security related services.
 
The business has just added employees, upgraded systems, and moved to a larger location at 2014 Crompound Road (Roma Building). 
 
Marshall is … (3 comments)

customer service: Innovation through the Eyes of the Customer - 10/11/11 06:52 PM
 
Innovation has become a popular topic over the last several years as times are changing and the business environment is different. What does innovation really mean to you and your business? Are your seeing things through the eyes of your customers and your employees who are your internal customers?
 
What are your customers looking for from you?
 
According to Peter Drucker, in order for any business to succeed, a business must attract and retain customers. The key questions obviously become, “What do my potential clients want from me? How do they want to receive it, and how do … (3 comments)

 
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Grant Schneider

Armonk, NY

More about me…

Performance Development Strategies

Address: 10 Anthony Court, Armonk, NY, 10504

Office Phone: (914) 953-4458

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I help small businesses go from "good to great."


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