ethics: Trusting in Trust - 09/22/07 10:06 PM
What do today's outstanding salespeople have in common? They share a commitment to base each of their business relationships on trust, according to sales trainer Stephan Schiffman. He notes, "Too many salespeople focus on whether or not they appear trustworthy. That's not the point. To earn a customer's trust, you must be trustworthy." And (8 comments)
ethics: What Do You Think? - 08/16/07 10:18 AM
I recently learned of a loan officer who does business only with people who refer his business. Long story short, he reminds the owner of busineses he frequents that 1) he is a mortgage lender and 2) since he gives them business by patronizing their establishment, he "expects" them to give (6 comments)