Bright, happy home at 42 Talon Way is a short sale located in quiet subdivision of Eagle Bay, in Santa Rosa Beach Florida. Wonderful outside spaces include front porch, patio and large balcony off master bedroom. Elegant landscaping with palm trees, brick pavered driveway. Impressive entry looking up to second floor. Ample great room with fireplace. Kitchen has granite counters and breakfast bar. This Santa Rosa Beach short sale home is near the local's favorite, "Love Shack" restaurant with pool membership available. 10 minute drive to Grand Boulevard, Baytowne Wharf. 15 minutes to the beach, Destin Commons! Built in 2007, over 2100 square feet.
Santa Rosa Beach Short Sale Offered at $217,700.
It's Wendy!
Wendy Rulnick, Broker, CRP, CRS, GRI, ABR Rulnick Realty, Inc.
Wendy is a short sale and pre-foreclosure specialist and has been featured in "Kiplinger Personal Finance Magazine" and "Florida Realtor Magazine". Call Wendy Rulnick, Broker/Owner,to list and sell your home or condo on the Emerald Coast of Florida in Walton, Okaloosa and Santa Rosa County- Destin, Santa Rosa Beach, Fort Walton Beach, Niceville, Bluewater Bay, Navarre, Seagrove Beach, Watercolor, Sandestin, Seaside, Crestview, Rosemary Beach, Mary Esther, Shalimar, Eglin AFB, Hurlburt Field.
PHH Mortgage is vying for Top Spot in my yearly list- "10 Worst Short Sale Lenders". PHH is a servicer of mortgages for companies such as Merrill Lynch Credit Corporation, Provident Bank, UMB, Bank Atlantic, Banco Popular, etc. Their poor service prompted today's email to the negotiator for a Niceville Florida short sale:
Bryant Tutas and I invite you to join us on www.ShortSaleSuperstars.com site. It is fast becoming the most talked-about resource for short sale agents all over the U.S.A. Learn, know and grow!
That's right folks....www.ShortSaleSuperStars.com has 466 members as I write this post. Most are Short Sale Agents. Wendy Rulnick and I want to hit 500 members before Sunday. If you haven't joined yet please do. It's FREE!
Did you know we have agents, attorneys, negotiators, investors and sellers that are members? Every day there are people on there helping each other. The site is AWESOME!!
Did you know we have groups set up for over 30 lenders? These groups give you numbers, forms, secret contacts and helpful hints to get your Short Sale closed. You do NOT have to go it alone.
Did you know all the douments you need to submit a FHA Short Sale are on the site? Just print complete and submit.
Did you know..........OK you really just need to go check it out. OK?
This East Pass Towers II condo on Holiday Isle in Destin Florida is a stunner! You will have great views of both Destin harbor and the pass from two unique balconies! Upgrades galore including a spectacular kitchen for the gourmet - miles of granite counters for buffet line, baking or Top Chefing. All new appliances 2006, custom designed Kohler sink. Wetbar with bowl sink, silver leaf backsplash, silver leaf ice maker. Bamboo-look columns and bamboo floors (2006), designer lighting, pulls, faux paint add drama. Private master suite. Secondary bedrooms have separate doors to balcony. Tons of storage, pantry, shelving makes this Destin short sale condo more like a home. Armour Screen brand hurricane protection ($10,000) for see-through protection from wind. East Pass Towers is located on the end of Holiday Isle. This Destin short sale condo setting offers sparkling views of A.J.'s, harbor lights and the pass to the Gulf of Mexico. Destin beach is at your feet, as this condo is right on the water! Destin short sale offered at $475,000
When selling your Destin short sale property, hire an experienced short sale specialist.
"It's Wendy!" Wendy Rulnick, Broker, Rulnick Realty, Inc.
Wendy is a short sale and pre-foreclosure specialist and has been featured in "Kiplinger Personal Finance Magazine" and "Florida Realtor Magazine".
Call Wendy Rulnick, Broker/Owner, to list and sell your home or condo on the Emerald Coast of Florida in Walton, Okaloosa and Santa Rosa County- Destin, Santa Rosa Beach, Fort Walton Beach, Niceville, Bluewater Bay, Navarre, Seagrove Beach, Watercolor, Sandestin, Seaside, Crestview, Rosemary Beach, Mary Esther, Shalimar, Eglin AFB, Hurlburt Field.
Just one of my normal days selling real estate and short sales in Destin, Florida...
Buyer agent emails me to say buyer is “walking” if no response from Niceville short sale lender this week.
Another buyer agent calls me to say buyer is “walking”by October 31 if no approval given on Destin short sale condo.
Another buyer agent calls and emails me three times asking when the approved Bank of America Santa Rosa Beachshort sale can close.
Another buyer agent calls to ask if my seller will put $7000 in escrow for“as is” short sale for roof repair, HUH?
Bank of America emails me asking for all new financials and a revised settlement statement within two days, or they will close the file on a Sandestin short sale.
Two days before closing on Destin short sale condo, I am trying to obtain junior lien approval letter from Suntrust Bank.They have been promising the letter for a month.
Seller emails me that an agent left the door unlocked after showing his property. Seller is upset.
Buyer agent for Fort Walton Beach short sale calls to ask for status on approval.
On hold 40 minutes with PHH for Niceville Florida short sale.I ask for supervisor of supervisor, as this short sale has been in process seven months.I finally have to hang up after hold music gives me a headache.
Checking on another Suntrust approval,I am told noBPO or appraisal has been ordered after 60 days.I ask “When” is it going to be ordered.The rep tells me she would be a “rich woman” if she could answer that question every time it is asked.
Checking on Aurora Loan Services short sale.They say they have moved back all approval estimates by another 30 days.
I let Navarre short sale seller know we cannot sell her property if we cannot show it. Tenant-occupied and every showing is denied.
My computer starts typing on its own, repeating the same character ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, for ten minutes.This is the third time in two weeks.I am shut down!I replace the mouse and it starts working again.
I create a ten-point counter-offer addendum for Destin short sale seller to respond to an offer.
Another buyer agent emails me buyer is walking if my Santa Rosa Beach short sale seller won’t agree to his bank’s demands for deficiency balance to be paid.
Good email- Boeing relocationfor Destin buyer (wow, non-short sale work)
Get pre-approval letter for buyer for Fort Walton Beach commercial property.Letter is dated 1999.My seller is concerned.
At the end ofthe day, I tell my husband I am exhausted, as it was a bit stressful.He says, “You wouldn’thave it any other way.”
He is right.
It's Wendy!
Wendy Rulnick, Broker, CRP, CRS, GRI, ABR Rulnick Realty, Inc.
Call Wendy Rulnick, Destin real estate agent, to list and sell your home or condo in Florida: Destin, Santa Rosa Beach, Fort Walton Beach, Niceville, Bluewater Bay, Navarre, Seagrove Beach, Watercolor, Sandestin, Seaside, Crestview, Rosemary Beach, Mary Esther, Shalimar, Eglin AFB, Hurlburt Field. Wendy is a short sale and pre-foreclosure specialist and has been featured in Kiplinger Personal Finance Magazine and Florida Realtor Magazine.
You walk into a place of business.The receptionist does not look up.She is on the phone.No matter what you do, you get no eye contact.You stomp around and she finally hangs up.No smile.“How can I help you?”, she spurts out.You tell her you are there for an appointment.“Just a minute”, she instructs you.After ten minutes, you are ushered in.
Has that ever happened to you?Or worse?How often do you check the “courtesy” systems for your own real estate business?Here is a refresher:
1. Answer the phone after two to three rings.Anything more, and they might wonder if you are still in business.
2. When taking a transferred call, don’t make the party repeat everything they already said to the first person!
3. Ask, “May I place you on hold for a moment?”
4. When you telephone someone, don’t start into your conversation.Ask if they have time to take your call.
5.When emailing, repeat the subject line in the content of your email.Many people gloss over the subject line, and they might not realize you are talking about "unit 2B, Marbella condominiums"!
6.Are you on time?If you are going to be late, do you call, even it is only five minutes?
7.Do you make eye contact when they enter your office or during a conversation?
8.Do you address people by name, but not so much that it sounds contrived?
9.Do you thank people for their time, even a bank negotiator?
10.Gentlemen, do you open the door for your female customer?
11. When dealing with an angry client, after assisting, do you ask “Is there anything else I may help you with?”
12. If you cannot give someone your full attention on the phone, do you ask if you can call them back so you can?
13.If you cannot help someone, do you refer them to someone who can?
14.Do you tell the truth? For example, it may be more than a minute wait!
15. Do you respect others?
16.When you make a mistake, do you confess, apologize and say you will correct the problem and do better?
17.Finally, do you treat everyone, not just your buyers and sellers, but vendors, agents, repair persons, employees, short sale negotiators, salespeople, etc., like your best customer?
Some of these ideas I've learned over the years. Some I've found in my favorite customer service book, “Delivering Knock Your Socks Off Service" by Kristin Anderson and Ron Zemke. I highly recommend you read it and perhaps you might elevate your business.
Thank you for your time.
It's Wendy!
Wendy Rulnick, Broker, CRP, CRS, GRI, ABR Rulnick Realty, Inc.
Wendy is a short sale and pre-foreclosure specialist and has been featured in "Kiplinger Personal Finance Magazine" and "Florida Realtor Magazine". Call Wendy Rulnick, Broker/Owner,to list and sell your home or condo on the Emerald Coast of Florida in Walton, Okaloosa and Santa Rosa County- Destin, Santa Rosa Beach, Fort Walton Beach, Niceville, Bluewater Bay, Navarre, Seagrove Beach, Watercolor, Sandestin, Seaside, Crestview, Rosemary Beach, Mary Esther, Shalimar, Eglin AFB, Hurlburt Field.
This is a first for me. As a short sale listing agent in Destin Florida, I have a parcel of land for sale in a ritzy golf course community.It is in a newer gated neighborhood where building lots used to fetch over $200,000.When I took the short sale listing at $90,000, it seemed realistic. But the lot market near Destin has steadily declined, fluctuating between a 3 and 15 year inventory in the past two years.That means it would take at least three years to sell out all the lots for sale at the current rate of sales.A normal market is six to seven months inventory.
After a year and a continued down market, we eventually lowered the price to $23,000.When I got a contract this week the offer was for $19,000.The most recent comparable sale, a foreclosure, had commanded a whopping $18,000.So the offer was fair.
The problem came after I ordered the HUD settlement statement to provide the short sale lender, Federal Trust Bank.Of course, I had done preliminary title work a year ago, but things had changed, including the price by 75%. Not only were there past due taxes of $12,000, there were thousands of dollars in unpaid homeowner association fees.In fact, the closing costs on the HUD would pay zero to the short sale lender, and would require cash to close of several thousand dollars! You see the closing costs were well over the sale price!
The seller has no money to bring to closing and the buyer will not.The short sale lender probably won’t pay for the privilege of allowing the short sale to get not a single dollar.
My question is, "What would YOU Do?"
It's Wendy!
Wendy Rulnick, Broker, CRP, CRS, GRI, ABR Rulnick Realty, Inc.
Wendy is a short sale and pre-foreclosure specialist and has been featured in "Kiplinger Personal Finance Magazine" and "Florida Realtor Magazine". Call Wendy Rulnick, Broker/Owner,to list and sell your home or condo on the Emerald Coast of Florida in Walton, Okaloosa and Santa Rosa County- Destin, Santa Rosa Beach, Fort Walton Beach, Niceville, Bluewater Bay, Navarre, Seagrove Beach, Watercolor, Sandestin, Seaside, Crestview, Rosemary Beach, Mary Esther, Shalimar, Eglin AFB, Hurlburt Field.
Some Short Sale Agents believe that holding out for “highest and best” on a Short Sale listing is jeopardizing the Seller. They feel we are playing around and may cause the Seller to get foreclosed on because we didn’t get a contract in time.
Then there are those like myself that strive to get the best contract we can for our Sellers. We want to limit our Seller‘s tax and deficiency ramifications in the future.
Most of the Short Sales I deal with are"flips that flopped". Vacant properties that need to be sold. Unless there is a looming auction my goal is to have the property under contract within 30-60 days at a price I can justify to the lender. Highest and best is the offer I am looking for in this period of time.
One of the keys is that I know my market cold.I know what I can get for the property and how long it will take to get it. I'm not guessing and I'm not placing my Seller at risk.
I completely agree that the ultimate goal is to get the property sold. A Short Sale listing should never just sit on the market. They sit because agents are not familiar with the market and do not price the property properly. It has nothing to do with waiting for the highest and best. It has everything to do with lack of knowledge.
There are now 432 Short Sale Agent members of www.ShortSaleSuperStars.com If you haven’t joined yet then please take a moment to do so. It’s FREE and it’s priceless if you are dealing with Short Sales. We have some of the brightest Short Sale Agents in the country sharing and helping each other. We’d love to have you.
The only caveat is that we do not allow whining. www.ShortSaleSuperStars.com is all about finding solutions to get Short Sales closed. The Short Sale Agent members LOVE Short Sales and love helping others. Fair enough?
Wendy and I hope you'll join us. Together we CAN make a difference.
This roomy three-bedroom villa at Fairways at Seascape in Destin Florida feels like a "home". Great views of golf course, rolling grounds, little lake in the fields. Floorplan takes advantage of the outdoors with two sets of sliders to covered patio and your old-fashioned swing. Mirrored dining adds to expansiveness. Private bedrooms. Quiet. This unit is a minute to tennis, pool, hot tub. Walk across Scenic 98 to Gulf of Mexico beach, Whale's Tail restaurant! Internet included as part of association fee. This Seascape unit is a Destin short sale.
Offered at $229,900
It's Wendy!
Wendy Rulnick, Broker, CRP, CRS, GRI, ABR Rulnick Realty, Inc.
Call Wendy Rulnick, Destin real estate agent, to list and sell your home or condo or help you buy a home or rental property on the Emerald Coast of Florida in Walton, Okaloosa and Santa Rosa County- Destin, Santa Rosa Beach, Fort Walton Beach, Niceville, Bluewater Bay, Navarre, Seagrove Beach, Watercolor, Sandestin, Seaside, Crestview, Rosemary Beach, Mary Esther, Shalimar, Eglin AFB, Hurlburt Field. Wendy is a short sale and pre-foreclosure specialist and can help you sell or buy a short sale property in and around Destin Florida and the Emerald Coast.
Karla Leahy started an interesting discussion on www.ShortSaleSuperstars.com. She asked "Do you inform the short sale lender when you no longer have an offer?"
From what I’ve seen the thought process behind not divulging the buyer walked is:
1. The lender will complete an appraisal or BPO that will speed up the next approval
2. The seller’s pre-qualification may be completed and ready for the next attempt
3. With some lenders, you can sneak in a substitute buyer
Bottom line, it “saves time” for the next buyer, the one you hope closes.
BUT-- IS IT RIGHT TO NOT DISCLOSE THE BUYER WALKED?Why should the short sale system be clogged because you are trying to speed up your next offer? Is it right to allow the lender to continue to work on an approval when there is no longer a contract? Sometimes there is another twist on trying to speed up an approval.“Fake” or “starter” offers are sent in to the lenders to get an appraisal ordered, when the “buyer” has no intention of closing.The “buyer” might even be the real estate agent.
Some of the lenders have a few hundred thousand offers in process. HOW MANY ARE LEGITIMATE OFFERS?The “real” buyers (and the sellers) suffer through longer wait times because others have tried to game the system, "dead" deals are being processed or offers with no hope for approval have been submitted. If lenders were only processing contracts that could actually close, all short sales would be speeded up, right?
So, I ask "Would YOU call the short sale lender and tell them to stop working on the sale if your buyer walked?"
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