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phh short sales: Worst Short Sale Lenders of the Year Awards - 01/02/10 11:35 AM

Each year I give out awards for the worst short sale lenders I have dealt with in the last twelve months.  Congratulations to our 2009 winners!
1.  PHH - Now Waiting 9 Months for Approval and Counting PHH Mortgage has had a VA Compromise Offer since February 2009 for a Niceville Florida short sale.  They were so lame as to do a VA appraisal back in July, then let that expire after six months because they were so slow, and had to order a new one.  The sale is still is not approved.
2. USAA will Wait for Short Sale Seller to Die … (11 comments)

phh short sales: PHH/Coldwell Banker Mortgage Approves Destin Short Sale - But Not In Timely Manner - 11/29/09 10:59 AM

This Destin Florida home on 90 Legion Park Loop was just approved for short sale by PHH, who services Coldwell Banker Mortgage.  Mortgage Balance:  $400,000 apprSale Price:  $185,000 apprFaxed short sale package:  September 29 (final contract) AND April 24 (initial contract)Received Approval:  November 19Time for Approval:  Almost SEVEN months **
**Notes:  Original short sale contract (buyer walked) was submitted on April 24.  PHH/Coldwell Banker Mortgage never finalized approval on that submission.  Thus, the second contract faxed on September 29 was just a continuation of the initial process. For several months, PHH would rarely return my phone calls, emails or have any information as to status of this file.  This Destin … (8 comments)

phh short sales: PHH Competes for Top Spot in Yearly "Worst Short Sale Lenders" List - 11/05/09 03:59 PM


PHH Mortgage is vying for Top Spot in my yearly list- "10 Worst Short Sale Lenders".  PHH is a servicer of mortgages for companies such as Merrill Lynch Credit Corporation, Provident Bank, UMB, Bank Atlantic,  Banco Popular, etc.  Their poor service prompted today's email to the negotiator for a Niceville Florida short sale:
 
 
To: john.negotiator@mortgagefamily.comCc: terence.edwards@phhmail.comSubject: Short Sale -  0022940Importance: High

 
Hello Mr. Negotiator,
 
I am following up on VA Borrower, John Doe, short sale 0022940….  I was told you are now assigned to this file.
 
This short sale has been in process for 8 months.
 
(12 comments)

 
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Wendy Rulnick "Its Wendy!" Destin FL Short Sales

Destin, FL

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Rulnick Realty, Inc.

Address: 12889 Emerald Coast Pkwy West, Ste. 107-A, Destin, FL, 32550

Office Phone: (877) 487-9639 x 204

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The market. Smart sellers. The Emerald Coast of Florida.


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