Whether it's the tax credit, the low prices, the low interest rate, the amount of available homes to sort through or simply because it's your time in life to buy your first home, there is one thing there seems to offer a lot of confusion for First Time Buyers and that is how do I find the right agent for me?
The most common error first time buyers make is that they do not interview their agent whereas it would be rare for agents not be interviewed by a seller client. Start by setting an appointment with your potential agent with the express purpose of interviewing before you ask them to show you any homes.
When interviewing an agent, these are the absolute minimum attributes you want to look for:
•· Are they are REALTOR? There is a difference between licensed real estate agents and members of the Board of REALTORs. REALTORS belong to a self governing community with an emphasis on both ethics and continuing education. Most agents are REALTORS, avoid those that are not. See www.Realtor.org for more information
•· Is the REALTOR professional in both in appearance and written and verbal communication?
•· Is the REALTOR business minded? Do they have regular working hours, what is their policy for returning telephone calls and emails, not just your calls but those of other agents too? Are they running a successful business? Do they take time off regularly? I've had some clients in the past who felt it was necessary for their agent to work 24-7; I personally don't believe it would be an enjoyable experience to work with someone who didn't take a day off.
•· Is the REALTOR versatile and adaptable? You wouldn't want a hairstylist that cut everyone's hair the same way or a doctor that prescribed the same medicine to every patient. I truly believe that the most important skill a REALTOR can have is that of being versatile and adaptable. Ask questions that require the Realtor to give you details of how they handled a challenging situation, look for an answer that shows the Realtor is mindful of other people's perspective.
•· Does the Realtor have a variety of experience? You might be a First Time Buyer but the Realtor you choose may represent you buying a home from an investor, builder, savvy home seller, or another amount of infinite possibilities. You want a Realtor that can help you negotiate with the seller whoever they might be.
•· Does the Realtor love what they do and why? Avoid agents that are part-time, semi-retired, semi-housewife or househusband. Choose agents that love the business for what it is. A people oriented business that requires dedication and commitment, a love for helping others and a zest for what real estate means to you as a first time buyer.
•· Choose an agent based on skill, not on personal traits. Don't pick an agent because they go to your same church or because of their political beliefs or any other equal employment protected status. If you have a well qualified agent in your church and you've interviewed them and feel comfortable they are qualified to represent you, by all means, hire them.
So with all the above being said, here is just a partial list of questions you may want to ask.
•1. How long have you been selling real estate and why did you choose this occupation?
•2. What is the most rewarding and challenging aspects of your job?
•3. What did you do when you had to work with someone that you didn't get along with?
•4. How many homes have you sold? What percentage did you work with the buyer or the seller?
•5. What are the best traits you bring to the home buying experience?
•6. Do you have regular hours and what is your policy on returning telephone calls and emails?
•7. What would another real estate agent in your office say about you?
•8. What experience did you have before selling real estate and how has that helped you in your career?
•9. How long do you intend to be in real estate?
•10. Are you a member of the Board of Realtors?
•11. Can you give me an example of a challenging real estate transaction and how you handled it?
•12. Tell me about a situation where the buyer or seller may not have had a satisfactory experience with you.
•13. Tell me about a situation where the buyer or seller was very happy with you?
•14. Why should I choose you to be my REALTOR?
As a final note, have fun in the process. Competent and experienced Realtors win and lose all the time when trying to win the trust of new clients. We understand that you cannot win every single transaction and that every opportunity helps you learn and grow both personally and professionally. Let your candidates know why you choose them or why you didn't.
The above process isn't a guarantee that you'll love the home buying experience, but it will get you on a good path to do so. Remember, I'm here for you when I can be.
Jana