tenant portals: HELP! It's an EMERGENCY!!! Yeah, right... - 01/23/13 04:38 AM
Over the last few years working in property management software, I haven’t had the joy of getting called in the middle of the night with an “emergency” situation (which, 9 out of 10 times were never emergencies.) Although, I do get a chuckle when I get to hear my customers tell me their war-stories. When I was a site manager, I had a rule I would try to enforce that an emergency is “FIRE, FLOOD or BLOOD.”  Anything that could wait until business hours, should. Nevertheless, I would get calls from frantic tenants and those who I felt were simply bored.
My … (6 comments)

tenant portals: Easy-Peasy Lemon Squeezy - 02/01/12 11:06 AM
Back when I was a kid... we had to use an envelope and a stamp to get documents to an owner or future tenant.  
Well, maybe we had fax machines, but those were annoying.  And then email came along and that was at least better.  But there were those folks who would swear "I never got your email..." 
This past week the web-based rental software company I work with just released a great new feature that makes sharing documents with owners and tenants a breeze!  On-line file sharing.
One of the many benefits of using our software to manage your properties … (5 comments)