slight edge: Doing More Than The Client Expects. The Slight Edge Business Model. - 09/11/17 03:41 AM
Doing more than the client expects.  The slight edge business model.
What is your business model?  Do you create a slight edge?
I think exceeding expectation is an important business model.  Or should be.
Clients have expectations in every business.  Are we, as business providers, doing less than the "code" so to speak, do we meet the "code" (meaning the minimum standard or expectation), or to we exceed the "code," attempting to provide best practices.
And what is this slight edge  thing?
On a recent new construction inspection my client was in London and unable to attend.  He wanted extra photos of how the place … (31 comments)

 
Jay Markanich, Home Inspector - servicing all Northern Virginia (Jay Markanich Real Estate Inspections, LLC) Rainmaker large

Jay Markanich

Home Inspector - servicing all Northern Virginia

Bristow, VA

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Jay Markanich Real Estate Inspections, LLC

Address: Bristow VA 20136

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