The Me, Me, Me Generation - 10/30/07 07:56 AM
I recently wrote a blog on Agents that are barricading themselves in when it comes to their emails. It can be read at http://www.lifeasanagent.com/jim-hirschhorn/speak-when-spoken-to-only/show/.
My experience came from trying to contact these agents for recruiting purposes but was struck by how difficult some are making it for customers to get through the maze to their email. If and agent is so guarded that they don't make it easy for customers to contact them on their cell phones or send them an email, they are truly missing the boat.
I used to work with an agent who would tell people, everytime he got a … (5 comments)

Whatever Happened to Good Old Fashioned Customer Service? - 10/26/07 01:18 PM
I was at the bank yesterday to open up an account. Isn't it amazing that when we are asked to wait, we became excellent observers? We watch everyone and everything and wonder what they are doing at every turn. If a conversation between two co-workers ensues, we wonder why aren't they helping me instead? If they take a moment to finish some paperwork from the last person, we wonder why they are so slow.
Of course, there are many different levels of service. My background included work for the Ritz-Carlton Hotel Company. I was spoiled early on by working for a company … (17 comments)

I LOVE Spam! - 10/25/07 12:57 PM
 
Not the Spiced Ham variety but the kind that is filled with information on every topic known to man. If you are Lonely or Unpopular, SPAM might be the only contact from the outside world. SPAM mail is mail that is suspect. Suspect to be everything from a get rich quick scheme to an actual virus. Software, these days, touts how great their spam filters are and the ability to discern what is and what is not important. Real Living Real Estate Solutions and the entire Real Living network uses a program called SonicWall. This program filters and labels all mail … (7 comments)

Keeping Realtors Interest in an everchanging Market - 10/24/07 04:12 PM
Keeping a Realtor interested is challenging in many areas of their lives. Attending Open Houses, Seminars and Training Sessions. With my background being in Corporate Training, I am often faced with the task of keeping Agents interested in various training topics. The challenges are that there is usually a great age span of the Agents. This matters when it comes to Training as the frame of reference changes with adult learning based on their life experiences. A 20something agent will not only learn differently than a 50something but the examples that are used in training have to span all age groups.
I … (3 comments)

Who Wants My Money? - 10/22/07 10:17 AM
Simple..everyone does! I have told my agents for years that as a newly licensed Realtor, everyone wants your money.
"Come to our FREE seminar" and we will show you in 5 easy steps how to build confidence with your Customers on a daily basis.
"Dial 1-800-UTakeit and we will help you get over the slow market"
Those of us that have been around for a few years know how it works. You get the free seminar, even sometimes given food and drink and invariably at the end, comes the pitch. If you want to really bring this to life, you need to buy … (9 comments)

A New Recruiting Model - 10/12/07 03:50 PM
Brokers in Real Estate are trained from early in their career to recruit, recruit and recruit some more. When you think about it, many companies and Brokers play the numbers game. There are many large Real Estate companies out there that have agents numbering in the hundreds.
Agents are told that the secret to their success is listings. Even in a down market, get those listings and you will control the market! Oh yea, and Farming...farm well and you will control the market. And follow-up..make sure you follow up with these people and you will have customers for life!
Those of us … (5 comments)

 

Jim Hirschhorn, GRI, Real Living - Orlando

Orlando, FL

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Real Living Real Estate Solutions

Address: 6401 Raleigh Street, Orlando, FL, 32835

Office Phone: (407) 253-1377

Cell Phone: (321) 436-5300

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