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At last weeks' sales mtg, our broker shared excerpts from a book he had recently read called "The Fred Factor." It chronicles the first encounter the author had with his mail delivery person upon moving to a new home. The mailman, Fred, introduced himself and volunteered a series of customer service activities the author had never before encountered. Without retelling the story, suffice it to say that the author was so impressed that he wrote about his experiences in a book about outstanding customer service.
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Disclaimer: ActiveRain Corp. does not necessarily endorse the real estate agents, loan officers and brokers listed on this site. These real estate profiles, blogs and blog entries are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a house. ActiveRain Corp. takes no responsibility for the content in these profiles, that are written by the members of this community.
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