A couple of questions today...

Who inspires you? First, I think of people like Mother Theresa, and Ghandi and Zainab Salbi, Greg Mortenson and Coco Fossland. This morning on Twitter and Facebook, my good friend Karin Hanna posted a tweet with a link to a blog article and a YouTube video. Catherine Bolt and her family have identified something they are passionate about and they are making a difference! What a gift she has given to her children to involve them in seeing they matter and they can make an impact on the world.
Take a minute right now and write down Who inspires you??????

What inspires you? What are YOU passionate about? For me, empowering others to ignite their love, creativity and passions is the BEST activity I am involved with. It gives me joy. A bit selfish....but I believe when we are tapped into our passions, we can not help but impact those around us positively. Think for a moment, what do you LOVE to do? If money were no object, what would you do more of? Ask yourself...What Inspires me? Stop reading for a couple of moments and write this down.

For your planning of 2010....if you start with the very unique soul of who you are and bring that forth more with inspired actions....it will be a very, very good year!

 

 

Three Cups of Tea
"We ourselves feel that what we are doing is just a drop in the ocean. But
the ocean would be less because of that missing drop." - Mother Teresa

I love reading and being inspired by unreasonable people who have a dream and set about to make a dent in the world! Often, against all odds and logic, their taking action shifts the direction of the future. I recently finished Three Cups of Tea: One Man's Mission to Promote Peace . . . One School at a Time by Greg Mortenson and David Oliver Relin. A mountain climber who went to conquer Mt. Everest, Greg has and has spent the last 15 years building schools in Pakistan. He believes educating girls is important because they can bring peace to the world. His story is amazing.

His vision is inspiring. If you've had some struggle in your life lately, do yourself a favor and read this book.

Choosing a vision that you are passionate about and using that energy and passion to create miracles is a great way to approach your business planning. What would you attempt if you knew you couldn't fail? Why not attempt it anyway? New agents often do very well and try things the people who "know" how it works are skeptical of because they are excited and have a vision. If you need a little inspiration along these lines, watch The Dream Movie. And then, start with a vision for next year that YOU are inspired by. Let go of the "how" to get there. Be very clear in the end result. And, then go to work utilizing every crazy idea and resource that appears! Believe me, it will be a very, very good year!

"Never doubt that a small group of thoughtful committed citizens
can change the world;
indeed it's the only thing that ever has."

- Margaret Mead (1901-1978), American Anthropologist

 

Free Think And Grow Rich

Think and Grow Rich by Napoleon Hill has been responsible for more self-made success stories than any book I know.

It's the best description of success techniques, the best description of the success mindset, and the best description of setting (and achieving) goals I've ever seen.

Much of today's Law of Attraction work is just another spin on the sound advice from this book. My friend, Vic Johnson, is currently giving away 1 Million copies! How cool is that?

Real Estate Business Coach

 

Deal Of the Week: Giveaway of the Day

My friend, Yvonne Coelet from Monument Properties in the White Mountains of AZ, loves bargains as much as I do. She turned me on to this cool site, where every day there is a link to something that you might need (or not even know you needed!) This handy-dandy site has all kinds of free software that they give away each day. The types of software vary: games, how to create flyers, online radio, skype skins, banner software and more. Just click on the logo below to get your FREE software giveaway.

 

Lily & Ella PearlI love the time I spend with my granddaughter, Lily. She reminds me how powerful it is to know what we want and just believe unwaveringly it will happen. She is never lacking ideas of things for us to do when we hang out. This past weekend, we baked cookies and decorated them for Halloween, carved a pumpkin, and bought a kit and decorated a wooden hand mirror. None of these things had been part of my planning for the weekend, but her enthusiasm sucked me in. When she has an idea of what she wants or what will be fun, she is usually unrelenting until I finally give in.

 

I think the world reacts the same way. When we are unrelenting in knowing what we want and believing we will get it, there is a power that is unleashed. When we have a clear picture and enthusiasm about what we want, my experience is the people, circumstances and things show up. Is it because of the clear intention that has been explained as the law of attraction? Or is it our intensified awareness of seeing opportunities where we didn't see them before?

 

In preparing to teach the Women's Council of REALTORS, Performance Management Network Designation Class, Harnessing The Power , the questions about how we can expand and maximize our potential and results are giving me food for thought. One thing is very clear to me: when you know what you want, even if you don't know how to make it happen, you are implementing the first steps of turning your thoughts into things. Our thoughts all have energy and that enthusiasm and belief manifests into circumstances (although, I have noticed, it doesn't always happen on MY timeline or the way I thought it would..go figure!).

 

I get a little giddy with joy when I realize how simple this really is. I love being in curiosity about HOW my goals are going to happen. Over the past few years, I have slowly given up my need to be a control freak and moved into accepting and allowing what is. With that shift, I react differently roadblocks  show up. Maybe, I've decided, the answer is not to persist and push through, but to take another road. The belief that current circumstances are perfect and are leading me to what I want and what I need to learn, let me detach from the thought something is wrong and just get on with it. Is there a situation you are struggling with right now that needs releasing? What's the worst that could happen if you were to accept that "It is what it is" and stop milking the drama of it all. It sure is more relaxing and less stressful.

 

I've had several conversations with friends about the market in Phoenix this week. What I hear is the smart people have accepted the conditions we are facing with the short sales, the foreclosures and the great loss in equity that are our current reality. Staying optimistic with the realities of how this is affecting people's lives is not what most people doing. Ordinary thinking is to bemoan and blame. Remarkable thinking is to accept that this market may take several years to look differently, with the unreleased bank inventory and the current absorption figures, and then find a way to thrive. After all, people are still buying and selling. Are your beliefs about how good it can get in the way of it being the best year ever in 2010? Now, might be the time to retool and revision. What is it you want? Do you have a clear picture?

Here's your job...

•·       Get the vision

•·       Start looking out for the circumstances and people that are going to take you there

•·       Expand your community! Allow others to support you.

•·       Be willing to learn new skills and try new things

•·       Be grateful for what you do have

•·       Have fun on the journey

Need a Plan?

Each year I revise my 30+ page Awesome Year Plan to help you do your personal and business visioning & planning. Do you want 2010 to be the best year ever? It can be! The 2010 plan is now ready and at $12 is probably one of the best investments you can make to set you sights for a great 2010.

By the way...if you are near Santa Cruz, CA, I'll be there next week (October 23) to offer a 3 hour business planning session for the WCR Chapter Stop by!

 

Put these questions in your pre-list package!!!! Great stuff, Cara!

Via Carra Riley CRB, CRS, GRI (Carra Riley Inc.- Real Estate Consultant, Author, Speaker ):

Questions To Ask A Real Estate Agent When Selling Your Home.

color smokeAs a Real Estate consultant, my job is to help a seller select a Real Estate agent who blends with the personality and the needs of the owner.  We are all different.  We all process information in a manner unique to our past experiences. 

Selecting an agent to represent one of the largest transactions most people make in their lives, is critical to the success of the transaction in selling your home. 

A sampling of some consulting questions and process for a seller are discussed in this article. 

A specific program will be designed for each individual seller to make the most efficient use of your time when selecting a Realtor to market your home.

Details of the entire process will be explored and a feeling of comfort will set in, as you embark on this new adventure in the changing economic times we live in.

KNOWLEDGE IS POWER.

The consulting you will receive will set you up to be able to process the transaction with ease.

We guarantee there WILL BE waves in every transaction. It is what you do in the boat rowing together with the agent you select, to get over the waves that will make or break your experience. You want to have confidence in the agent you select so it is important to interview them like you would a job applicant.  You are hiring the real estate agent to do a job and that job is to sell the house. 

You do have to listen to the agent and discuss the actual current market conditions. What they tell you may not be what you want to hear but if the agent has documentation on market conditions, you better listen or your home will not sell.


Each agent  you interview in a consulting situation will be asked to cover the following information:

      1. Please present a specific marketing plan of what you are going to do to sell the house
         electronically.

      2. What type of communication will you provide about showings on the home and what the
         buyers thought about it?

      3. What will the communication through the entire process be like? What can be expected?

      4. Please provide an estimate of net proceeds if the home sold at your suggested price? Seller
          will provide the loan balance.

      5. Do you offer a 100% satisfaction guarantee?

      6. What happens if you do not perform the plan you have outlined and don't call me about
         showings or tell me about changes in the market?

      7. Do you have a newsletter that goes out to potential past customers or potential buyers?

      8. What will you do through the closing process?

      9. Will you be willing to speak with my Real Estate consultant as the transaction unfolds?

     10. How many listings do you have right now?

     11. What type of advertising are you doing?

     12. How do you prospect for buyers?

     13. How many listings do you have in my price range... How many listings does your office have
          in my price range?

     14. Does your office do a tour of homes weekly?

     15. Do you attend the local MLS marketing meeting?

     16. What clubs or organizations do you belong to or participate in?

     17. What additional education do you have above your State Licensing requirements?

     18. Why do you think you can sell my home?

     19. What types of social media do you use to market property?

     20. What success have you experienced with social media and how can I connect with you?

     21. How many Realtors do you actively engage with about Real Estate and on what consistent basis?

There are more questions to get into specifics of a transaction but this list can give you an idea of how a real estate agent is going to perform by their answers.  Please understand, not every agent is going to be able to answer all the quesitons with the reponse you would like to hear. 

Having testimony from past clients where you can call and chat would be one of the VERY most important aspects of the interview process.

Aggressive agents in today's real estate world will have web 2.0 websites with video of past clients, demonstration videos on the sales process, a blog where current information is being provided to the public about existing market conditions, area information and place where questions can be posted and answered concerning real estate. 

Selling a home is a process, the same events take place in every single transaction.  Selecting an agent who can walk you through each phase of the sale with setting expectations and having alternative plans is the one you want to connect with.

Where is your bar of expectation?

 

Helping connect the dots...in the Cosmic Cow Pie

 

 

 

There are 100 days left in 2009. You have a choice right now to coast through the Fall and Holidays or to take charge and decide this will be the best quarter of the year. While many agents are feeling the busy part of the year is now gone and they "know" things are slower over the holidays....the smart agents are seeing where the opportunities are and seizing them. Instead of kicking back, you can  ramp up a blitz for your sphere, your farm area, or your client base. Plan a client appreciation party or just take a client out to lunch each week. It can not only make for a better last 100 days, but set you up to hit the ground running in 2010.

 

So.....Let's stop and take a few minutes to put this into place:

  •      What would be a "kick ass" last 100 days? Define on paper the vision. Keep it simple.
  •      Write down a goal in both of these areas :

                     1.     A business goal that is measurable: i.e. # of transactions, # of new contacts, # of new strategic partners

                     2. A personal goal: i.e. Lose 20 lb, stop smoking, start meditating or doing yoga

  •     Plan what remarkable actions you'll be taking to make this happen: Plug the time into your weekly calendar as an appointment.
  •   Start each day by reviewing your goals and determine for that day, what action will provide the most leverage to get you closer.
  • Get an accountability partner: Get a buddy, Hire a coach, go public with it on your Facebook page.
  • Have FUN!!!!! Choose targets that excite you!

If you find you are holding yourself back, it may be time to do some work on that part of you! The WCR Harnessing The Power Course is one way to break free of the self-limiting thinking that you may not even be aware of.

 

I like Brian's analogy. The smart agents always learn and adapt from other business models.If your business isn't consumer centric, it will not thrive in today's economy.

Asking yourself each day,"Have I been remarkable today?" is a good way to keep your focus on being the best!

Via Brian Brumpton, Boise Idaho Real Estate (Keller Williams Boise):
www.brianbrumpton.com biography featured listings Boise Relocation Information Local Boise Events Search For Boise Homes Free Reports About Real Estate

Walmart Logo

Want to dominate your market area?  Are you wondering how?  Well you could take after one of the biggest retailers in the world and focus on getting the business that steep discounts alone won't buy you.  Walmart, the nations leading discount retailer, is launching a new campaign aimed at crushing the competition.  Coined "Project Impact" Walmart plans to focus on three initiatives to drive the competition out.

1. Cleaner less cluttered stores to improve the shopping experience. 

2. Friendlier customer service. 

3. Focusing on categories where they can beat the competition.

 

Two of these really aren't anything new but lets take a look at how this applies to the business of real estate.

Picture of clutter

1. Cleaner less cluttered stores to improve the shopping experience - If you're a real estate agent, your storefront is anywhere a client interacts with you. Theses things include your appearance, your office, and your online presence.  I'm going to assume you've got enough sense to dress properly and keep a tidy office so let's talk about your online presence. 

Your website and your blog are prime examples of a storefront where you and potential clients interact.  Treating your online presence like a superstore will help you to dominate in the online game.  Start with a web hosting account that can handle the traffic, you wan to make sure you have plenty of parking for all your customers.  Make it easy for people to navigate and find what they're looking for.  Don't clutter your site by riddling your home page with links to every other page.  Give them plenty of well laid out aisles to peruse and links to the shelves of information so they can easily find what they're looking for.

Customer service card

2. Friendlier customer service - If you're having trouble wrapping your head around this one, read Sales 101, and by they way there is no 102.  All the discounts in the world won't make up for poor customer service.  Not even Walmart with their deep pockets and technology can avoid this cutting into their business. 

When a customer has a question, you better be there to answer.  This is a pretty simple one to accomplish.  First, answer your phone.  Second, return phone calls.  Third, when a visitor to your blog or website asks a question, respond, and do it in a timely manner.  Pretty simple stuff but it's a violation of the fundamentals that will get you every time.

 

 

Target Markets

3. Focus on categories where you can beat the competition -  This is and important one.  Everyone loves an underdog story where a guy with nothing to lose is outmatched and outgunned but somehow manages to prevail.  The truth is your chances of success in those instances are very low.  Identifying market niches that are under served or at least have a level playing field are prime picking.  Larry Easto did a great blog on finding market niches. 

You should focus on areas where there isn't already a dominant player or you have an advantage.  Once you've thoroughly covered all the bases on your defined niche, you can add another. 

A substantial webpresencne and a blog loaded with local content gives you a highly coste effective way to dominate your local area.

 

You can bet Walmart has spent big bucks to identify these needed areas of improvement and you can benefit from applying them to your business as well.

 

Seems the whole world has shifted into another energy field as September has rolled in, the kids are back in school and the weather is cooling....It seems natural to take a cue from the universe and do some re-evaluating and shifting with our businesses.

 It's a good time to look out to the end of the year and back from the beginning to assess

•·       where you are and what you are committed to accomplishing by year's end.

•·       What are you doing that is REMARKABLE?

•·       What is working?

•·       What can you add?

For many of my clients, I find we are being patient with the trust and knowledge that good, solid business connections are being made and the seeds that are being planted are going to break through the crusty surface. Now is no time to get resigned or to stop expanding.

I like the whole concept of being REMARKABLE... Thinking that you are doing something that is unusual enough people are remarking on it!

Brings us back to the concept of being ordinary or extraordinary.... Which will you be this fall?

 

There is a shop I pass when I go into town that has a sign that says "We refuse to participate in the recession." That's remarkable! I keep talking to people who are trying to convince me that it's going to take years for things are awful to get back to "normal." That is one possible view you can espouse.... if it makes you feel good....but I find, I feel better when I look at what I CAN do...and believe that there are buyers and sellers who can make things work. Because, in my world, THERE ARE! Some people are complacently letting the market control their dominant thoughts and some are thinking REMARKABLE thoughts. Which makes you feel better?

 

The interesting thing about this inquiry is that there are people who are much more comfortable having reasons why they can't find the success they want right now, than they are at taking steps to accept what is and then re-contextualizing the meaning of the circumstances. So, your circumstances can give you a reason to give up and to have some drama in your life that others will sympathize with you over. In fact, it is more "normal" to do this. Or, your circumstances can pull you into exciting, creative action that is remarkable. It's your choice. Which kind of person do you want to be?

More on the Focus part....

Use Joeann's Rule of 3:

What three things, if I did them today, would make the most difference in my long term goals?

 

 

Write those on a sticky and keep them with you all day and keep going back to executing THOSE!
Have a Remarkable Week!

 

It's no secret! I think Hercel is brilliant!

Joeann Fossland, master Certified Coach

Via Hercel Spears (Advanced Realty Education):

Speaking strictly to listing agents/brokers of REOs, are you sure you want the liability? 

In Arizona, the latest craze is going after the REO listings.  Obviously, there is money to be made in any market as long as you are able to adapt to the changes in the market and right now with REOs dominating the share of properties for sale, a lot of agents are jumping in with both feet to get these listings.

This post is geared to Arizona agents, as I am not familiar with other state's revised statutes.  If you have a specific statute in your state that relieves you of disclosure liability please dis-regard.  However, if there is no statute limiting a seller's obligation to disclose, then case law prevails and your risk is determined by your knowledge and willingness to comply.

I have seen many times in the MLS statements that this is an REO or Repossessed property and there will be no Seller's Property Disclosure Statement.  Really!  Why?  When the "why" is asked, most agents reply, "Because the seller has never occupied the property."  OK.  SO WHAT!?!?!  Did you as the listing agent/broker do a BPO?  In the BPO did you note material items such as damages to drywall, shingles missing from the roof, water damage along baseboards, etc.?  If so, the seller is aware, but more importantly, so are you.  In this case, whether your client wants to disclose or not, you as the broker/agent have an obligation to disclose these material matters to the buyer.

We are unique in Arizona as our state constitution gives real estate licensees the right to practice law when writing  contracts.  Along with all rights comes the obligation to be responsible when exercising that right.  In the context of contracts, this means that when your client asks you about a clause in the contract, you have the obligation to explain what that clause means to them.  I question the ability of some agents to meet this requirement when I look at the REO listing agreement they, the listing agent/broker, have signed.  The agreement says, paraphrased, the listing broker/agent will indemnify and hold harmless the seller/lender for any requirements regarding disclosure.  Then the agent is instructed to place in the MLS, "No Seller's Property Disclosure Statement will be provided." 

So the seller has the obligation to disclose and likely knows this.  The seller passes the liability for the disclosure to the listing agent/broker and then refuses to comply and implies by the instruction to the listing agent/broker regarding the MLS comments not to comply either.

Some may take exception to the statement above about seller's likely being aware of the obligation to disclose.  Some might say they may not know.  This would be a stretch given the brilliant writing of the listing agreement but OK,  lets say they are ignorant.  Isn't it the duty of the listing agent/broker to provide good advice and information to their client and let them know what the requirements requiring disclosure are?  Let there be no misunderstanding here.  The answer is YES!  When you don't, that nifty clause about indemnify and hold harmless just gained some major fangs.

Who, with the ability to read and understand contracts, and also has the obligation to explain contract clauses to their clients, would sign such an agreement that exposes them to immense liability? 

For the past three years I have been teaching these requirement obligations to agents that list REO's.  Some of those agents have taken this knowledge and have insisted that their seller's comply.  Guess what.  The seller's are complying.  These agents have told me they were nervous at first because they expected to lose the business to other agents that would not insist on getting the disclosure but this has simply not been the case.  Oh sure they have lost some unscrupulous sellers to other unscrupulous or ignorant agents/brokers but they also tell me they are sleeping better at night.  Imagine a clear conscience doing that.

Are buyer's agents/brokers doing any better?  In some cases the answer is no.  A buyer's agent/broker that writes into the initial offer that, the buyer understands and accepts that they will not be receiving any material disclosure has opened themselves up to legal problems as well. Especially if they have not explained the rights their client has given up by including this clause in the offer.

I had this discussion with a big time Lister of REO properties a few months back and was dismayed at his reasons for not disclosing.  He stated,  "This is the way we have done it for the past eight years without a problem."  So you have gotten away with it for eight years.  Does that mean we only do the right thing when there is a chance we will get caught?  Heaven help us.

Know the law.  Comply with the law.  Represent your clients.  The ramifications are intense if you don't and the rewards are great when you do.

 
 
Img_0105 Rainmaker_large

Joeann Fossland, Master Certified Coach

Tucson, AZ

More about me…

Advantage Solutions Group

Address: P O Box 133, Cortaro, AZ, 85652

Office Phone: (520) 744-8731

Email Me

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