| |
customers: How many properties can your customer digest in one afternoon? - 06/16/11 07:11 PM
How many properties can your customer digest in one afternoon?
I often hear agents in the office say they are going out to show a customer 10-12 properties in one afternoon. Really? WOW! That's a lot for one person to digest in one afternoon, don't you think?
Only one time did I show more than 5 properties at one time. The time I did that was because the customer was only going to be with me for one day. She was not sure if she wanted ocean front or Intracoastal front, so we saw 5 of each.
In preparing for these … (10 comments)
|
customers: But this offer is contingent on the sale of our home? Really? - 06/13/11 10:53 PM
But this offer is contingent on the sale of our home? Really? NOTE: This is a buyer from another state, so I have no idea if it is or not.
So my next question is: "Would you mind if I talk to your agent?" Answer, "Why?"
Why? So then I went on to explain that if his/her current home was not priced to sell or if it was an unrealistic price that it would be difficult for me to convince the listing agent here, that their current home would sell quickly. If it was priced right and in selling condition then I … (7 comments)
|
customers: My 2010 procrastinators - all of a sudden are CALLING!!! :-) - 03/08/11 11:03 PM
My 2010 procrastinators - all of a sudden are CALLING!!! :-)
Funny how things work/evolve/grow - that is relationships with customers. I love it!
I've had 5 customers this week that I showed property to last year here in Fort Lauderdale contact me this week and ask about "investment properties" and/ or second home properties.
Well, guess what? Last year, the properties that I had to show them were $100K less than what is available now. Why? The low priced properties sold.
We have never really been distressed here in SE, Florida - Fort Lauderdale, Lauderdale By The Sea, Pompano Beach, and … (8 comments)
|
customers: What's a valet? my customer asked. - 12/31/10 09:56 PM
What's a valet? my customer asked. I got one of those, "I guess this might be a stupid question to ask, but..."What's a valet?"
This question was precipitated by an email that I sent to a couple looking for a condo on the beach here in south east Florida. It was one of the great amenities included in a condo building where I found them a great deal in their price range. NOTE TO SELF: NEVER ASSUME. This could be because of a language barrier or just because they were young and never experience a situation where there was a valet … (8 comments)
|
customers: SUPRA, lockbox, accompany - how do you decide? - 07/25/10 10:37 PM
SUPRA, lockbox, accompany - how do you decide? Most of the time I choose to accompany...no matter what the situation. Then again, I don't have many listings under $300K where the current owners still don't occupy the residence.
Does it help sell a property if you, as the listing agent that knows everthing about the property to accompany...I say, "Yes". Do the customers trust me, yes, by that I mean, do they know that I will make sure all the doors are locked, the A/C is set where they want it (if they are out of town), do I know what … (7 comments)
|
customers: In this market, get back to basics...it's all about friends, family and previous customers for your referral base. - 03/24/10 09:54 PM
In this market, get back to basics...it's all about friends, family and previous customers for your referral base.
Yes, you can. You can use every marketing tool out there, you can pay for leads, increase your SEO by doing this and that, but the BEST PLACE to find real live buyers and sellers is through friends and family.
MOST IMPORTANTLY, is through previous buyers and sellers who were happy with your service. Coldwell Banker sends out surveys after you have successfully sold a listing or sold a property to a buyer. This is a great tool to use when you are … (8 comments)
|
customers: The buyers are out there, connecting via referrals. - 03/19/10 09:16 PM
The buyers are out there, connecting via referrals.
What saves you in a market like we currently have? Referrals...end of story! No not really...[kidding]
In a market where people think the bottom hasn't hit (any maybe it hasn't in your area, however, it has here in south east Fort Lauderdale), how do you get leads?
1. First and foremost I have to say, 50% of my leads have come from referrals through my friends and contacts on AR.
2. Keeping in contact with past customers. They always know someone who is considering buying a home or condo in your area or … (6 comments)
|
customers: In a court of law....Is it a 5 BR/2car garage, or a 4 BR w/a secret room in the garage? - 11/08/09 10:43 PM
In a court of law....Is it a 5 BR/2car garage, or a 4 BR w/a secret room in the garage?
AND THERE REALLY IS, NO ROOM IN THE GARAGE FOR A CAR - PERIOD!
How well does the information on the MLS sheets hold up and the pictures they post?
At the end of ours it says that - "Information is deemed accurate but not warranted."
SO - If the picture shows a fridge and there isn't one there, if there is supposed to be a pool filtration system and someone decided to break in and steal it, if the DW … (24 comments)
|
customers: What's in your car when you are showing property? - 08/09/09 12:37 AM
What's in your car when you are showing property?
Well, I guess this subject depends on where you live and the climate.
If you live in a cold region...I'd have a thermus jug with some hot water and some hot chocolate!
However, here in south east Florida, the weather is hot in the summer. I always have a cooler with Gatorade, water, soda, snacks, and some treats for the little ones.
In my area, I am always aware that many people that desire to retire in Florida may have a variety of health issues, I guess it's my 25 years of working … (73 comments)
|
customers: The DRAMA of Real Estate, feel it, or leave it. How do you handle your customer/client? - 08/08/09 11:15 PM
The DRAMA of Real Estate, feel it, or leave it.
Drama, as described in Webster's dictionary is: 1 a literary composition to be performed by actors: play, esp. one that is not a comedy 2 the art of writing, acting, or producing plays 3 a series of events suggestive of those of a play 4 dramatic quality.
Dramatic, also described in Webster's dictionary is: 1 of drama 2 like a play 3 vivid, striking, etc.
Dramatize, also Websters...1 to make a drama 2 to regard or show in a dramatic manner.
When you meet you customer or client for the first … (4 comments)
|
customers: Loving your previous customers, why not? - 08/08/09 10:05 PM
Loving your previous customers, why not?
What a wonderful web we weave, when we practice to succeed...I don't know where I heard this other than my ex-husband, but it is so true!
Yes, SUCCEED, not DECEIVE!
I am so happy this week as I have 2 previous customers who called me and asked me for help.
I sold them their homes and now they need to sell for various reasons...Repeat happy customers...that is such a great feeling.
Positive transactions for any agent are great!
If you are a great agent, you facilitated a great deal for them in the first … (4 comments)
|
customers: Slap me silly, or "What part of AS-IS for a short sale, foreclosure, REO don't you understand? - 05/26/09 03:50 AM
Slap me silly, or "What part of AS-IS for a short sale, foreclosure, REO don't you understand?
Contract 101...or 102, or 100 I don't know what to do???
What contract do you use when you are dealing with a short sale, a foreclosure or and REO (bank owned property)?
What addendums do you need?
Do you know?
Here's my training:
1. If you have an offer on a short sale, a foreclosure, or a bank owned property...you need to use an ASIS contract...really is anyone going to make any improvements?
2. How old is the home you are buying? Do you … (51 comments)
|
customers: Don't attack me with your loan program...attack the buyers! - 05/02/09 09:08 PM
Don't attack me with your loan program...attack the buyers!
Why are you calling me, the REALTOR(R) with your great loans? You can get me a great FHA with a measly credit score of 530...that's great for you...advertise that in the paper or somewhere, however, I don't refer customer's to anyone...I merely suggest they get a few different mortgage opinions.
After all isn't red-lining illegal?
I don't want to be involved in any way shape or form on the mortgage side of real estate...It's not my job, it's not my forte...the only thing I want from my customer is a great pre-approval letter.
… (16 comments)
|
customers: Do you have a client, or a customer? - 04/17/09 09:10 PM
Do you have a client, or a customer?
Do you have a fiduciary relationship with your client? Or are you a transaction broker as we are in Florida for the most part?
Clients have a fiduciary relationship with their Realtor. Customer's on the other hand are working with a transaction broker.
Do you know the difference as an agent?
Yes, client sounds better and I like that word as well. However, if you are a transaction broker, you have a customer. If you have a fiduciary relationship with someone, they are your client.
Do you use the right terminology?
Do … (16 comments)
|
customers: 24, my show...What's yours? - 01/15/09 08:43 PM
24, my show...What's yours?
Up at 7 am, coffee at 7:15 am...listening to messages and checking email by 8 am...responding to email by 8:15 am.
Coffee, shower, hair, dressing for the success of the day by 9:30 am (okay, I'm not really a morning person so it takes me 15 minutes longer than most, LOL).
Phone calls start to come in for showing instructions, customer's start calling, office is calling to tell you that there are faxes there. I LOVE MY JOB!
Happy to hear from the office, faxes are good...especially if they are referrals, qualified buyers, offers and the like...
… (22 comments)
|
customers: All this techie stuff is great, but does John Q Public care? - 01/09/09 11:01 PM
All this techie stuff is great, but does John Q Public care? Truthfull answer, probably not.
Who is searching on line? The under 35 crowd? Perhaps they have had some computer training...most have not.
While some of us are trying to keep up with all the new technology and the new training coming from the AR crew, most people over 40 don't need in searching for a new home the advanced technology that is afforded them.
The google juice that we are afforded by learning new technology is great, if you can understand it and apply it. However, it takes time … (26 comments)
|
customers: What's in your drawer? What's your comfort food during a busy day at the office? - 01/02/09 10:09 PM
What's in your drawer? What's your comfort food during a busy day at the office?
OK, you're busy at the office, your stomach is growling feverously. You are working diligently...and you are getting tired.
Is it another cup of coffee? Is it a caffeinated soda? Is it a snack bar?
Do you bring snacks with you? Do you stop at MacDonalds? Starbucks? Dunkin Donuts? Subway?
Do you forget to eat? How does that affect your ability to work? Or does it?
Do you have snacks with you in your car in case your customers are diabetic? Candy? Water?
What's your COMFORT … (10 comments)
|
customers: Fess UP! You are too addicted to AR, don't lie now...that's just wrong! - 11/13/08 11:09 PM
Fess UP! You are too addicted to AR, don't lie now...that's just wrong!
Don't lie now, you are too addicted to AR...yes you are. [No, I'm not], yes you are. [No, I'm not], you are too...you can't fool another AR addict...you might think you can...but, as the saying goes, "You can fool some of the people some of the times, but not all of the people most of the time." YOU'RE AR ADDICTED...
YAAAHOOO! ENJOY IT! WHY NOT?
What a safe place to be than at home at night enjoying the friends that you have made all over the US and … (4 comments)
|
customers: Get that brokerage agreement signed...or else! - 11/09/08 08:09 PM
Get that brokerage agreement signed...or else!
OK, I have heard all the excuses in the world why not to get this brokerage agreement NOT SIGNED....
SO, now you tell me:
1. If you chose not to ask your buyers not to sign the brokerage agreement, why?
2. Don't tell me it made them nervous...then they are not loyal.
3. You have not done the job of gaining their confidence...why?
4. If they are prequalified in this market, and they are a good qualified buyer, why wouldn't you convince them that you are the BEST agent to help them find a home? (After … (6 comments)
|
customers: Sell me short, sell me right, I have investor's to help you... - 11/03/08 09:13 PM
Many buying customers are looking to short sales and foreclosures.
Many customers are looking for distressed builders, looking to buy out a whole project here in Florida.
My customers (2 of them ) want multiples...such as 100 to 400 property complexes. They are willing to buy the whole package.
One wants to buy apartment complexes to convert to condos for reason's I cannot discuss here.
The other wants to buy condos in bulk in distressed situations where there are a few (10 minimum) left...to help out the builder.
If you know of distressed situations in South Florida, please let me know. … (4 comments)
|
|
|
|
|
|
Karen Monsour,REALTOR®, SSRS - SELLS FL WATER FRONT, SHORT SALE EXPERT!
Fort Lauderdale,
FL
More about me…
Coldwell Banker Fort Lauderdale Beach
Address: 4757 N. Ocean Blvd, Fort Lauderdale, FL , 33308
Office Phone: (954) 781-9393
Cell Phone: (954) 464-4194
Email Me
 Listings
Links
Archives
|
;)
;)
;)
