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tech support: Useless Backups Makes Time Travel Possible - 12/18/08 05:43 AM
Everyone always talks about "backing up your data" which is of course a good thing. In fact, not backing up can be considered an act of corporate negligence as it takes very little time for the data to quickly exceed the value of whatever holds it. Replacing a hard drive is cheap and easy. Replacing a thousand iTunes, not quite as quick and easy.
There's the other side to a backup process. It's called business resumption or data restoration. It's what you do after something bad happens.
Yesterday was a good example of when something simple turns into something ugly.
About … (6 comments)

tech support: Finding New Techies: Spend 45 Minutes, Save Lots - 08/05/08 04:23 PM
When you decide you want some new technology, hopefully you already have a relationship with a person who knows what you want. But every so often, you'll need to find someone new. People move on, sometimes they just fade away, sometimes what you want isn't what they do.
When you go shopping for a new tech company to support you, do a little homework first by documenting what you have and what you need.   This is a 45 minute exercise and it will help you avoid having to tell the same story more than once. This is a one, two … (0 comments)

tech support: Don't Pay $100+ Hour for Tech Support - 02/17/08 09:02 AM
A small agent office (5 people) wanted to upgrade their network and PCs.   They've never had anything installed properly -- much like how we've all done...  Run to Best Buy, purchase something,  use CD install wizard, plug things in, then make a mental plan to circle back and clean up the wires, document it all... later.I went in to assess the situation.   It was medium bad, but I had seen worse.  (Sidebar: I had seen *much* worse in data centers where I had spent many years as an IT manager at auto manufacturing plants)Here's a good indicator of their current status.  … (5 comments)

tech support: Nerds Conspiring To Hold You Hostage? - 09/27/07 08:33 AM
I must be an idiot!    Ever muttered those words after a long wait on hold?
Ever spent days trying to move a domain name from one registrar to another?How about blowing a full week trying to get a hosting company to stop charging your credit card for services you no longer want?Can there be a better way to waste your day?  Maybe this will help...It's not you, it's them.This is more the rule than the exception and I half-believe it's designed that way.Recently a client of mine was trying to move their domain from Network Solutions.  (they were charging too much … (6 comments)

 

E.Kasey Kasemodel - Ann Arbor, Mi - Tech Advice

Ann Arbor, MI

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API Network Corp

Address: Ann Arbor, MI, 48103

Office Phone: (248) 581-8805

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A bunch of potentially clever ideas to help attract new buyers and sellers via internet activities.


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