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paperless: Paper, paper and more paper! - 07/09/09 05:12 PM

I worked for a third party warranty management company for many years before I started Cascade Builder Services.  Here was their process:
 
1. Homeowners would mail or fax in their warranty request forms on paper.
2. We would take that paper to the warranty inspection and write notes on it and take it back to an office administrator for data entry into our system.
3. The office administrator would then create a work order on, yep, paper and fax it over to the appropriate trade contractor for completion and send out a warranty determiniation form to the homeowner on, you guessed it, paper.
… (4 comments)

 
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New Construction Warranty Management - Kevin Pierce

Tacoma, WA

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Cascade Builder Services

Office Phone: (888) 429-5468

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