View More Information TAYLOR MORRISON NEW HOME! Priced to sell fast! Great floor plan in MarBella. Custom 5' Plank wood floors (not laminate). Butler's pantry. Study with closet. New Home warranty. Gourmet kitchen with granite, under-mount sink, and oversized cabinets. 3462 Square feet. 5 bedroo
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05/06/2009
Strategies to Deal with an Unsatisfied Customer (1) H - Hear the customer out. Listen to the customer. Let them tell you about their situation. This tends to be the most challenging aspect of dealing with unsatisfied customers because they often lose their temper and become difficult to liste
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05/05/2009
Life is a team sport. Ask for help. Self-reliance and rugged individualism are much overrated. Just because you are out in the territory all by yourself doesn't mean you have to be alone. Help is all around you, but you have to ask. Use your selling skills in all directions. Ask the security
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05/04/2009
Why do your customers do business with you? Do your prospects know this? If you do nothing more than tell people why other people buy from you, everything will go your way. Third-party testimony sells. What happened on your last call very well could be what will sell for you on your next call
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05/04/2009
Don't overreact to job difficulties. Respond immediately. Work out answers slowly, with feeling. When a customer problem surfaces, we want to prove how good we are and how much we appreciate their business. We immediately go to five alarms to put out the fire. Our friends on real fire departments
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05/04/2009
Be an Explorer. When you hear about a great idea that another branch/salesperson/company/business is using, send out an "exploration party" to scope it out. One supermarket known for exceptional service encourages employees to take a company van and rush to the scene of good service given by o
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05/04/2009
Customer service is the backbone to every business, right? So why do the majority of retail people lack customer service skills? I believe the root of the problem lies in the fact that many organizations do not teach their employees how to deal with customers who have a problem. Over the next wee
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05/04/2009
What is the Difference Between an Epidemic and a Pandemic? Epidemics and pandemics refer to the spread of infectious diseases among a population. The difference between an epidemic and a pandemic is two-fold. First a pandemic is normally used to indicate a far higher number of people affected tha
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05/01/2009
Cedar Landing in League City has 366 single family homes with an average sales price this first quarter of 2009 of $174,450. Now that's only 2 homes sold as compared to 6 homes last year this time. It's difficult to compare the two years with such small numbers. As of today there are 7 homes i
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05/01/2009
