News Flash:Google drops real estate listings Search giant cites low use, proliferation of search sites By Inman News, Wednesday, January 26, 2011. Inman NewsTM Search giant Google will no longer support real estate listings uploaded to its classifed listings site on Google Maps, the company ann
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01/28/2011
Ask, don't tell. Are you looking to improve the quality of service in your Company? If so I've got five words for you: THE CUSTOMER IS IN CHARGE! Despite beliefs held by so
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01/28/2011
Never let them feel invisible Failing to acknowledge and help customers-even if it's merely to say, "Thanks for coming it. I'll be with you shortly,"-is rude, inconsiderate, and unprofessional. It represents bad service and a poor business practice. Andy anyone does it, including you and me
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01/27/2011
Respect their time Clearly, the avoidable wasting of a customer's time is disrespectful. And on one in their right mind is going to pay you money to disrespect them. At least they won't do it for long. Bottom line: If you don't value your customers, change your thinking-or find another lin
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01/26/2011
Put the customer first The other day I was hit with a tri-fecta of poor customer service. It happened when I went to a restaurant for lunch. Driving through the lot, in an effort to avoid parking in the back. I noticed a vacant spot right in front of the entrance. I sped up to take advant
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01/25/2011
Remember Why Your Job Exists Take a moment, right now, and do something that most people rarely (if ever) do: think about the purpose of your job. Here's a question to think about: Why did we create your position......why does your job exist? Let me give you a couple of clues. The answe
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01/21/2011
We want it, we need it, we expect it, and we rely on it. We talk to others about it. It's a regular part of our lives-something we experience almost every day, in one form or another. When we get it, sometimes it's great....sometimes it's okay.....and, all too often, it's not very good at all
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01/20/2011
REMEMBER: Cell Phone Numbers Go Public this month. REMINDER..... all cell phone numbers are being released to telemarketingcompanies and you will st art to receive sales calls..... YOU WILL BE CHARGED FOR THESE CALLSTo prevent this, call the following number from your cell phone:888-382-1222.It i
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01/19/2011
Rule Three - Become Indispensable: In the past when companies downsized it was always last in, first out. Today, however, most organizations choose who goes and who stays based on productivity. In other words, people who generate more value for the organization stay. Being indispensable means mor
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01/18/2011
Rules For Keeping Your Sales Job In This Recession Rule Two - Don't Complain: You are stressed out, your company is cutting back, the boss is more demanding, and things are changing. You may even be asked to take a pay cut. Heed this warning: DO NOT COMPLAIN. Don't complain to anyone, for any rea
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01/14/2011
